Chapter 14 Employee Food Safety Training

Identifying Food Safety Training Needs A food safety training need: Gap between what staff needs to know to perform their jobs and what they actually know Can be identified by: Observing performance on the job Testing food safety knowledge Identifying areas of weakness Instructor Notes As a manager, it is your responsibility to make sure that your staff knows how to handle food safely.

Training Staff Managers should: Provide initial and ongoing training for employees Provide general food safety knowledge to all staff Provide staff with job-specific food safety knowledge Retrain employees periodically on food safety practices Keep records of all food safety training conducted at the operation Instructor Notes Your entire staff needs general food safety knowledge. Other knowledge is specific to the tasks performed on the job. Your staff needs to be retrained periodically in food safety. You can retrain them by scheduling short training sessions, planning meetings to update them on new procedures, or holding motivational sessions that reinforce food safety practices. For legal reasons, when employees complete this training, make sure to document it.

Critical Knowledge for Employees Employees should receive training in: Personal hygiene Behaviors that can contaminate food Hand issues (handwashing, single-use gloves, hand care) Personal cleanliness Correct work attire Health issues that must be reported Policies for eating, drinking, smoking, and chewing gum or tobacco Storage of dirty and contaminated clothing

Critical Knowledge for Employees Employees should receive training in: continued Safe food preparation Preventing time-temperature abuse Identifying types of contaminants Identifying how contamination occurs Preventing contamination and cross-contamination Handling food safely during the flow of food

Critical Knowledge for Employees Employees should receive training in: continued Cleaning and sanitizing Cleaning and sanitizing food-contact surfaces Identifying when cleaning and sanitizing are needed Safe chemical handling Handling chemicals in the operation

Delivering Training Methods for Delivering Training On-the-job training Classroom training Information search Guided discussion Demonstration Role-play Jigsaw design Games Training videos and DVDs

Delivering Training Methods for Delivering Training continued Technology-Based Training Online training Interactive CD-ROMs Instructor Notes Technology-based training such as online training and CD-ROMs may be useful in the following situations: Staff works in multiple locations and/or needs the same training at different times It’s costly to bring staff to the same place Staff needs retraining to complete a topic Staff has different levels of knowledge about a topic Staff has different learning skills Classroom training makes staff nervous Staff needs to learn at their own pace You want to collect specific information, such as time spent on different topics, test scores, number of tries until the training is finished, and/or problem areas

Time for Review Review Instructor Notes Return to the Leader’s Guide for instructions on practicing the content presented in these slides.