1 Driving Systemic Change in Texas Elements & Opportunities Texas Workforce Investment Council Lee Rector, Deputy Director NGA Workforce Development Policy Forum January 11, 2005 Miami

2 Texas Workforce Development System Partners Texas Workforce Commission Texas Education Agency Texas Higher Education Coordinating Board Texas Association of Workforce Boards Health and Human Services Commission Texas Youth Commission Texas Department of Criminal Justice Office of Economic Development and Tourism

3 THE TEXAS WORKFORCE SYSTEM FOUNDATION Education, Workforce and Economic Development Data and Issue Identification Future Scenario And Strategy Statements System Objectives Partner Accountability Measures

4 CUSTOMER RESULTS workforce system achievement ACTION AND INTEGRATION partner collaboration, system enhancement AGENCY RESULTS performance benchmarking and improvement DATA PLANNING MEASUREMENT ANALYSIS

5 The Council shall develop and recommend to the Governor and the Legislature a single strategic plan that establishes the framework for the budgeting and operation of the workforce development system, including school to careers and welfare to work components, administered by agencies represented on the Council. The Council shall include in the strategic plan goals, objectives, and performance measures for the workforce development system that involve programs of state agencies that are represented on the Council (a),(b),(c) Govt. Code Council’s Mandate to Develop a System Strategic Plan

6 16 Critical Success Factors 22 Long Term Objectives: 10 Systemic 12 Programmatic 7 Critical Business Issues Destination 2010: 3 Key Performance Areas 12 Measures (Tiers 1& 2) and Action Plan Milestones

7 Tier 1 - System Measures Outcome oriented Formal measures Tier 2 - Strategy-Critical Measures Outcome oriented Less Formal Measures Tier 3 - Capacity-Building Measures Process oriented Intermediate outcomes/progress Measuring the Critical Few

8 CUSTOMER RESULTS workforce system achievement ACTION AND INTEGRATION partner collaboration, system enhancement AGENCY RESULTS performance benchmarking and improvement DATA PLANNING MEASUREMENT ANALYSIS 1 3 2

9 Destination 2010 Tier 1 (4) Tier 2 (8) SAPs Formal Measures (4) Less Formal Measures (8) Federal and State Workforce System Performance Evaluation Schematic Program Outcome / Output Orientation 22 LTOs Texas Government Code, Section Adult Basic Education TX Govt Code Performance Measures LWDB Plan Alignment TX Govt Code

10 Formal MeasuresLess Formal Measures Entered Employment Retention Educational Achievement Customers Served Educational Transition Educational Participation TANF Recidivism Constructive Activity Jobs Created Jobs Retained Secondary Drop-Out Pre-release Job Placement System Measurement One (1) System Report Card that aggregates and weights based on total participant population; and four (4) Measure Report Cards that report by population segment, program and aggregate. System Report Card Entered Employment Employment Retention Educational Achievement Customers Served Educational Transition Educational Participation Secondary Drop-out Constructive Activity Job Created Jobs Retained TANF Recidivism Pre-release Placement Entered Employment Report Card Adults - program Adults with Barriers - program Youth - program Employment Retention Report Card Adults - program Adults with Barriers - program Youth - program Educational Achievement Report Card Adults - program Adults with Barriers - program Youth - program Customers Served Report Card Adults - program Adults with Barriers - program Youth - program Report Card Structure for Reporting and Evaluating Measures

11 Blind ServicesHHSC/DARSXX X Rehab ServicesHHSC/DARSXX X Perkins - Secondary (CATE)TEAXXXX Secondary EducationTEA XX Secondary - Windham AcademicTEA XX Secondary - Windham TechnicalTEA XX WIA Title II - Adult EducationTEAXXXX CTC - AcademicTHECBXXXX CTC - TechnicalTHECBXXXX Apprenticeship - Chapter 133TWC XX Food Stamp - E&TTWCXX X Project RIO Adult and YouthTWCXX X Self Sufficiency FundTWCXX X Skills Development FundTWCXXXX SCSEPTWCX X TAA/NAFTATWCXX X TANF ChoicesTWCXX X Veteran E&TTWCXX X Employment ServicesTWCXX X WIA Title I - AdultsTWCXXXX WIA Title I - Dislocated WorkerTWCXXXX WIA Title I - YouthTWCX XX Postsecondary - Academic & TechnicalTDCJ XX Secondary AcademicTYC XX Secondary TechnicalTYC X Measure 1Measure 2Measure 3Measure 4 Accountable Agency Entered Employment Employmen t Retention Educational Achievement Rate Customer s Served Program

12 Formal Measures Entered Employment Employment Retention Educational Achievement Customers Served Less Formal Measures Educational Transition Educational Participation Secondary Drop-out Constructive Activity TANF Recidivism Pre-release Placement Job Created Jobs Retained Actual X Percent X% Change A to B % % % % % % 200B Workforce System Report Card Change 04 to B % % % % % % Key: A – previous year B – current year

13 Adults CTC Academic CTC Technical TAA/NAFTA Veterans E&T Employment Services Dislocated Workers (WIA I) Adult Total Adults with Barriers Blind Services Rehabilitation Services Adult Education (WIA II) Food Stamp E&T Project Rio Self Sufficiency Fund STEP TANF Choices Adults (WIA I) Adults with Barriers Total Youth Perkins Secondary Youth Total Youth with Barriers Project Rio Youth (WIA I) Youth with Barriers Total Actual X Percent X% Change A to B % % % % % % % % % % 200B Entered Employment Report Card Change 04 to B % % % % % % % % % % % % % Key: A – previous year B – current year

14  Core – System  Collaborative – Cooperative  Multiple – Significant  Agreed - Formal  Obscured – Transparent  Achievement - Performance … and Lessons Learned  SITAC  Clusters  Information Gateway  Environmental scanning  Common definitions  Reporting structure Innovations

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