ZIM-Informationsveranstaltung Virtual and Physical Learning Spaces University Duisburg-Essen Presentation EUNIS ELTF – Lausanne 15 th /16th April 2013 Steffi Engert & Sandrina Heinrich, Centre for Information and Media Services, University Duisburg-Essen

ZIM-Informationsveranstaltung University Duisburg-Essen: Intro  Dual-Campus (ca. 20 km distance)  Students: (50% women, 16% from outside Germany, 63% from commuter belt)  Staff: 4385 (academic: 2600, professors: 447; women: 42%, prof.: 20%)  11 faculties (all major subjects except Law)  Revenue: 441 mill (third-party funds: 28 mill)  University Alliance Metropolis Ruhr (UAMR) – together with the University Bochum and the TU Dortmund

ZIM-Informationsveranstaltung Learning Spaces – Virtual and Physical  Moodle: main (“strategic” = fully supported) Learning Management System Active Courses /13Active Users /13

ZIM-Informationsveranstaltung Learning Spaces – Virtual and Physical  DuEPublico: Multimedia ePublishing Server (e.g. Semester reserve lists, University Bibliography), OpenAccess repository, interface with Moodle, presently 1656 reserve lists  Mahara (ePortfolio) (first pilot projects under discussion)  Open Learning-Spaces: Library, PC Pools  Media-enabled lecture halls and seminar rooms  PC Hall/PC-supported Exam Centre – professional eAssessment software LPLUS: Between 15 th July 2008 and 31 st March exams involving students  Recording/Streaming Lectures; pod- and video-casts; iTunesU, YouTube  Videoconferencing:12 rooms (10 in Duisburg, 2 in Essen – between 35 and 295 seats)

ZIM-Informationsveranstaltung Centre for Information and Media Services  Combines Computing Centre, Media Services, Learning Technologies, ERP applications, IT project management (80 members of staff)  Main provider of IT, media and learning technologies  Diversity of “customer” groups: students, lecturers and researchers, central units, administration and university management/board  Competence-Centre for the university: Slogan of Mission Statement: ZIM - Your innovative Partner for IT and Media  Cooperation with University Library (joint sector Information, Communication and Media)  Cooperation and to some extent division of labour with the University Alliance Metropolis Ruhr

ZIM-Informationsveranstaltung Support  3-Level Support via Helpdesk (Physical: e-Point, online: web-form, phone) based on a professional helpdesk-system  3 rd Level Consulting/Coaching: – Moodle Competence Centre (jointly run by Centre of Information Services and Library) – Video-Audio Production – Video-conferencing – Web and Content Design – Concepts and Planning for media-enabled spaces (lecture rooms, “open study” spaces, special rooms such as PC Hall) – Technical and technical-didactical expertise for faculty (and other) e-learning/blended learning projects