Enhancing Supervisor Effectiveness in Safety

The Supervisor as a Leader Commands respect Commands respect Respects others Respects others Communicates clearly Communicates clearly Has good listening skills Has good listening skills Gives good feedback Gives good feedback Always follows up Always follows up Trains effectively Trains effectively

Effective Supervisors Understand Responsibilities Understand Responsibilities Employee Training Employee Training Self Inspections and Corrective Action Self Inspections and Corrective Action Accident Investigations Accident Investigations Total Employee Involvement Total Employee Involvement

Responsibilities As supervisors, you have As supervisors, you have many safety responsibilities many safety responsibilities In order to convey these clearly, you must first understand them yourself and be consistent In order to convey these clearly, you must first understand them yourself and be consistent Review all company policies and procedures Review all company policies and procedures Set a good example in the workplace; always follow the rules- actions speak louder than words Set a good example in the workplace; always follow the rules- actions speak louder than words

Employee Training You are responsible for each You are responsible for each employee’s safety training employee’s safety training All new employees should read, understand, and sign the employee handbook, policies and procedures, and safety program All new employees should read, understand, and sign the employee handbook, policies and procedures, and safety program Detailed safety training will be required for employees depending on their day to day job requirements Detailed safety training will be required for employees depending on their day to day job requirements

Employee Training Topics may include: Topics may include: Worker Protection Standard Worker Protection Standard Hazard Communication Hazard Communication Emergency Evacuation Emergency Evacuation PPE (Personal Protective Equipment) PPE (Personal Protective Equipment) Driving Driving Forklift Forklift Lockout Tagout Lockout Tagout Respiratory Protection Respiratory Protection Fire Safety Fire Safety Electrical Safety Electrical Safety Hortica has training available on all topics. We are able to assist you by conducting on-site training or you can use videos, Power Point presentations, and other materials we have available. Hortica has training available on all topics. We are able to assist you by conducting on-site training or you can use videos, Power Point presentations, and other materials we have available.

Employee Training Organized Training is necessary Organized Training is necessary Stick to the step by step approach Stick to the step by step approach Explain the job procedures Explain the job procedures Show the job procedures Show the job procedures Employee explains it and demonstrates Employee explains it and demonstrates Praise for what is done correctly Praise for what is done correctly Make corrections Make corrections Let employee explain and demonstrate again Let employee explain and demonstrate again Follow up and repeat, if necessary Follow up and repeat, if necessary

Self Inspections Supervisors should conduct regular inspections of their work area Supervisors should conduct regular inspections of their work area Inspection checklists are available from Hortica Inspection checklists are available from Hortica Potential sources of hazards Potential sources of hazards Unsafe Acts Unsafe Acts Unsafe Conditions Unsafe Conditions

Corrective Action Supervisors must assure that corrective action is taken and completed on deficiencies noted through inspection Supervisors must assure that corrective action is taken and completed on deficiencies noted through inspection Follow up on all employee safety recommendations Follow up on all employee safety recommendations You must report hazards that you cannot correct yourself immediately You must report hazards that you cannot correct yourself immediately Post signs and be sure everyone is aware of the hazard Post signs and be sure everyone is aware of the hazard Be persistent in obtaining closure on corrective action requests Be persistent in obtaining closure on corrective action requests

Accident Investigation Supervisors are required to investigate accidents when they occur and follow up Supervisors are required to investigate accidents when they occur and follow up Types of accidents to investigate Types of accidents to investigate Near misses Near misses Accidents resulting in employee Accidents resulting in employee injury-minor or serious injury-minor or serious Accidents resulting in property or auto damage Accidents resulting in property or auto damage

Accident Investigation Procedures for conducting accident investigation: Procedures for conducting accident investigation: Get to the scene quickly and safety Get to the scene quickly and safety Care for the injured Care for the injured Safeguard the scene Safeguard the scene Interview victims and witnesses Interview victims and witnesses Examine physical conditions Examine physical conditions Write a report of findings Write a report of findings

Accident Investigation Accident Investigations Reports are available from Hortica Accident Investigations Reports are available from Hortica Record the following information: Record the following information: What was the injured employee doing at the time of the accident? What was the injured employee doing at the time of the accident? How did the accident occur? How did the accident occur? What environmental factors contributed? What environmental factors contributed? What behaviorist factors contributed? What behaviorist factors contributed? What corrective action can be taken? What corrective action can be taken? And most important: What corrective And most important: What corrective action has been taken to prevent recurrence? action has been taken to prevent recurrence?

Total Employee Involvement Supervisors should involve their employees in their accident prevention activities Supervisors should involve their employees in their accident prevention activities Employees can accompany you Employees can accompany you on self inspections and accident on self inspections and accident investigations investigations Encourage employees to report any hazards in the workplace Encourage employees to report any hazards in the workplace Conduct regular tailgate safety meetings on current events Conduct regular tailgate safety meetings on current events

Employee Involvement- Correcting Bad Habits Reminders and repetition Reminders and repetition Attack the bad behavior, not the person Attack the bad behavior, not the person Disciplinary action may be required Disciplinary action may be required

Employee Involvement- Reinforce Good Behavior Praising safe behavior is effective and recommended Praising safe behavior is effective and recommended Catch people doing something right Catch people doing something right Set a good example yourself—always! Set a good example yourself—always!

Summary Supervisors are leaders Supervisors are leaders Leaders set good examples—always be consistent Leaders set good examples—always be consistent Conduct effective and thorough employee training Conduct effective and thorough employee training Conduct site inspections and accident investigations and ALWAYS follow up with corrective action Conduct site inspections and accident investigations and ALWAYS follow up with corrective action Involve all employees in accident prevention Involve all employees in accident prevention

Questions??