A Service-Oriented Architecture for Mass Customization - A Shoe Industry Case Study Andreas J. Dietrich , Stefan Kirn , and Vijayan Sugumaran IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT,VOL.54,NO.1,FEBRUARY 2007 69721027 郭建國

Outline Introduction Basic model of a mass customization supply web Mass customization service architecture Implementation Conclusion and further research

Introduction The ability of enterprises to react quickly to changes in the business environment is becoming imperative. Mass customization (MC) is introduced as a competitive strategy for diversified markets by combining principles of mass production and individualization.

Introduction (cont.) Mass Customization as a competitive strategy Mass customization is the production of goods and services for a (relatively) large market , which meets the different needs for every single customer of this product , but at expenses which are similar to the expenses of mass production of an underlined standard product.

Selective characteristics of MC Introduction (cont.) Selective characteristics of MC

Information cycle for MC Introduction (cont.) Information cycle for MC

Basic model of a mass customization supply web Actors model

Basic model of a mass customization supply web System requirements for MC-specific IS Support of interplant coordination. Assignment of value chain processes to actors based on their core competences. Consideration of partial knowledge and autonomy of the actors. Representation of various process types. Providing mechanisms for managing product complexity as a result of individualization options. Integration of the customer as a partner of the business network. Enabling seamless and permeable information transfer between actors:

Mass customization service architecture “EwoMacs” scenario enriched with value-added services.

Mass customization service architecture Product model of the MC shoe.

Mass customization service architecture Product model of the MC shoe.

Mass customization service architecture Basic SOA for the MC shoe industry.

Mass customization service architecture Sequence diagram of the example.

Web service technologies. Implementation Web service technologies.

Implementation MC infrastructure architecture

Implementation The architecture consists of service providers. web service registry. service consumers. customer application. Web services support the business cooperation processes and agent technology provides algorithms for planning, scheduling, and coordinating them.

Methods of the config service. Implementation Methods of the config service.

WSDL description of the config service.

BPEL4WS process for the config service.

BPEL4WS process for the config service.

Implementation Modeling the supply web.

Implementation Vendor's interface

Implementation The system is being developed to work in a heterogeneous IT environment (PC and Macintosh) and is implemented in Sun JAVA™ and JADE. Eclipse is being used as the development environment.

Conclusion and further research SOAs can be used for implementing MC scenarios. Further research Completion and validation of the proof-of-concept prototype. Evaluation of domain dependencies in the development of a SOA for MC. Developing a systematic procedure model for top-down or bottom-up approach for SOA development. Creation of reference models for MC in order to evaluate the possibility of generalization of the approach. Specifying semantic description of products and processes.