Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.1

3

4 Your Future in Health Care Health care service is one of the largest industries in the United States Growing need for health care workers Wide variety of opportunities Can be a source of great satisfaction

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.5 Your Future in Health Care Contribution to well-being of others Can be a demanding field Work must be done thoughtfully and conscientiously Consequences of mistakes can be devastating

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.6 Essential Qualities Care about others Have integrity Be dependable but flexible Work well with others Be willing to learn Strive to be cost conscious

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.7 Occupational Profiles Career ladders 1. Therapeutic and treatment occupations 2. Diagnostic occupations 3. Information occupations 4. Environmental occupations

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.8 Therapeutic and Treatment Occupations Dental occupations Emergency medical occupations Medical office occupations Mental health occupations Nursing occupations

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.9 Therapeutic and Treatment Occupations Occupational therapy Pharmacy Physical therapy Respiratory therapy Surgery Vision care

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.10 Diagnostic Occupations Biometrics Medical laboratory Radiology

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.11 Health Information Management Occupations Registered health information technician Medical transcriptionist Coding specialist

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.12 Environmental Occupations Dietary service Biomedical engineering

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.13 Standards for Health Care Workers Certification Registration Licensure

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.14 Getting Off to a Good Start Learning to think like a health care worker Using questions in thinking Using a problem-solving process

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.15 Problem-Solving Process 1. Identify the problem 2. Gather information 3. Create alternatives 4. Choose an alternative and take action 5. Evaluate and revise as needed

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED Identify the Problem Not always as simple as it sounds Do not focus on a symptom, but get to the real problem Observe, pay attention, and confront difficult issues

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED Identify the Problem Look beyond the obvious Use questions effectively Do not deny problems

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED Gather Information Must be accurate and reliable information Do not act on assumptions, opinions, or emotions Assessment Collect objective data - signs

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED Gather Information Collect subjective data - symptoms Conduct research and ask for help as needed

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED Create Alternatives Generate solutions and actions Consider all possibilities Some possibilities will be discarded as impractical or unworkable Consider all alternatives and the positive and negative consequences of each

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED Choose an Alternative and Take Action Most common difficulty is failure to act Without follow-through, opportunities and accomplishments are missed Decision-making process fosters confidence in making the right decision

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED Evaluate and Revise as Needed Review results of actions Even the best plan may prove ineffective or have negative consequences Circumstances can change May be necessary to make adjustments Needs of patients and facility may change

Copyright © 2007 by Thomson Delmar Learning. ALL RIGHTS RESERVED.23 A Good Start Establishing good work habits Getting the most from your studies Learning for mastery