Chapter 6 Management of Information Systems and Management Innovation

Preface “You can never plan the future by the past” -- Edmund Burke

Objectives After studying the chapter, students should be able to.. Explain definition of Management Information Systems (MIS) Identify benefits of Information Systems for businesses Explain process of Information System Identify the roles of Information Systems Explain the relationship between MIS and Management Innovation in term of productivity tools

Content Information Systems MIS MIS & MGT. INNOV. Summary

Content Information Systems MIS MIS & MGT. INNOV. Summary

Information Systems What is an information systems? 1. Does an information system have to have a computer? 2. Think of 3 examples of an information system 3. There are 3 essential elements to any information system, what are they? 4. How do you know if an information system is effective?

Information Systems So Why Use A Computer? 1. A PC can manipulate data much faster than a human. 2.They are cheaper than human labour 3.They do not make mistakes 4.Data can easily be moved or copied in a PC

Information Systems Data Processing Major steps and functions of data processing

MIS EX.1 Identify steps of information system from TPS structure below, 1.Input 2.Process 3.Output

Information Systems Manager uses information for current or potential decision making. Business decision making is the selection of an action, from among two or more alternatives, to solve a business problem. If no problem exist, considering alternatives and making decision has no need. Information and Problem Structure of typical problem

Information Systems Problem detection requires 4 identifiable parts: Measurable expectation (goals, objectives, or standards) Means for measuring current system performance Tolerance filter to rank and separate the significant from insignificant problems Forecasting unit to project performance trends Problem Detection

Information Systems Problem-Solving Cycle Problem-solving cycle

Information Systems Information’s Attributes Accuracy Verification Completeness Timeliness Relevance

Information Systems Information and Levels of an Organization Structure and Types of Business Decision

Information Systems Continuum of Information Systems Problem-solving cycle and information systems

MIS EX.2 Determine transaction problem in TPS structure of WalCom Mobile company below, …………… …………… …………… …………… …………… …………… …………… …………… …………… …………… …………… …………… …………… …………… …………… …….

Content Information Systems MIS MIS & MGT. INNOV. Summary

MIS Definition of Management of Information Systems (MIS) Management information systems (MIS) are applying computer-base for managing information in organizations for management roles such as interpersonal roles, informational roles and decisional roles. (A. Tawata, 2006) A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization. (Lecture content, 2012) A system for providing information to meet problem-solving needs. (M.P. Martin: 1995)

MIS Objectives of an Effective MIS Facilitates the decision Making Process Provides requisite information to each level of management Helps in highlighting critical factors & issues Supports decision making structured & unstructured problem environment Provides a o System of People, Computers and Procedures o Interactive query facilities o Documents for collecting, sharing, retrieving & Transmitting information to the users

MIS MIS Components

MIS Process ***MIS added 2 more Min these 5: VI. MOVEMENT, VII. MESSAGE that means…… MIS Data Database Intelligent Choice Implementation Design Feedback Men Machine Method Material Message Movement

MIS Major Types of MIS

MIS Alternative Generator Systems: Gismo

MIS Alternative Generator Systems: Gismo

MIS TPS PA: GISMO PD: QMS DS-SP: ES DS-SSP: ES EIS MIS

EX.3 Identify appropriate types of MIS Walcom should adopt from TPS structure below, 1.TPS 2.QMS 3.GISMO 4.DSS 5.ES 6.EIS

MIS Roles of MIS Support Business Processes and Operations Support Business Decision Making Support strategies for Competitive Advantage

MIS MIS Advantages to an Organization 1. Quickly and timely access information 2. Support executives making decision, setting and adjusting strategies and operational plans. 3. Show how an operation accords to an organization goal. It’s adopted to monitor an operation. 4. Reduce organizations’ cost because of time

MIS Main MIS Strategies Cost Leadership Differentiation Innovation Growth Alliances

Content Information Systems MIS MIS. & MGT. INNOV. Summary

MIS & MGT.INNOV. Viewpoints MGT. INNOV. is viewed as one of major tools to resolve the problem behind any kind of management in the organization MIS is viewed as one of supporting tools to operate the organization

MIS and MGT.INNOV Supply chain information need ( adapted from Bozarth & Handfield: 413) Integration: Supply Chain Information Systems (SCIS)

MIS and MGT.INNOV Supply chain information flow ( adapted from Bozarth & Handfield: 414) Integration DownstreamUpstream

MIS and MGT.INNOV A Map of Supply Chain Management Information Systems ( adapted from Bozarth & Handfield: 414) Integration DownstreamUpstream

Content Information Systems MIS MIS & MGT. INNOV. Summary

Summary.