Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

AGENCY STRUCTURE Board of Directors Executive Director Human Resources Director Generalist Volunteer Coordinator Program Director Clinical Supervisor MSW/MFT Interns Case Managers Medical Director Nurse Practitioners Health Education Manager Health Educator Volunteers Program Assistant Finance Director Finance Associate Development Director Development Assistant

HUMAN RESOURCES STRUCTURE Our Human Resource Team:  Director  Generalist  Volunteer Coordinator

JOB DESCRIPTIONS & DUTIES HR Director  Budgeting Salaries and Benefits  Handling all Union Negotiations and Grievances  Overseeing Strategic Workforce Management and Planning  Benefits Planning  Overseeing Training and Development  Completing Job Analysis for all staffed positions

JOB DESCRIPTIONS & DUTIES HR Generalist  Benefit Enrollment  Staff Relations  On-Boarding new staff  Workman’s Comp Claims  Triaging Grievances  Interviews  Recruitment & Job Postings  Performance Evaluations

JOB DESCRIPTIONS & DUTIES Volunteer Coordinator  Recruiting Volunteers and Interns  Providing Incentive Programs to Retain Volunteers  Onboarding and Training  Volunteer Relations/Discipline  Scheduling  Performance Evaluations

Breaking it Down… The importance and strategy of the HR Department in a non-profit clinic

STRATEGIC RECRUITMENT  Recruitment and selection to influence the operational strategy of the organization

BENEFITS  Full Medical, Dental, Vision Coverage  Disability and Life Insurance  403b Match Program  Transportation Stipend (Monthly Bus or Subway Pass)  4 Floating Holidays

LEGAL – HR COMPLIANCE  Workman’s Compensation  Minimum health benefits requirements  San Francisco Health Care Security Ordinance  Over-time laws for non-exempt employees  Exempt classification  Constitutional Rights

PERFORMANCE EVALUATION  Executive Director  Management  Case Managers  Nurse Practitioners  Health Educators  Administrative Personnel

LABOR-MANAGEMENT RELATIONS  Bargaining process  Principal Unions we deal with  Grievance process  Challenges we face in labor relations as a healthcare nonprofit

DISCIPLINE  Human Resources will work with management to ensure:  Proper Documentation  Due Process  Training of employees  Appropriateness of discipline

VOLUNTEERS & INTERNS  Opportunity for volunteers to gain experience and clinical hours  Increases budget for programmatic expenses  Offer volunteer incentives to increase program participation (transportation, network opportunities, training programs)

TRAINING & DEVELOPMENT  Offer training and learning opportunities for both Volunteers and Staff  Keep Staff engaged in the work and knowledgeable about changing field  Cross-train and provide job shadowing for staff interested in learning from fellow coworkers and managers