UC Berkeley CS160 - User Interface Design, Prototyping, and Evaluation University of California, Berkeley Chris Alvarado-Dryden Levi Chang Matthew Davis Jenny Li Fall 2007 Pyramid Communications Hub
UC Berkeley User Need Live Demo!!! – Lots of work to communicate…
UC Berkeley The Solution! Video Demo
UC Berkeley System Architecture User setup User enters information into application – Phone number – address – WhiteList (who can send me messages) Information looked up from facebook – UID Stored into Database
UC Berkeley System Architecture Sending Messages User sends message from application Information looked up from Database Message Sent!
UC Berkeley System Architecture again… DB Enter Phone # and/or User Setup Pull data from facebook profile Lookup info Sending Messages Send from facebook Message Sent! Privacy Settings
UC Berkeley User Study: Methodology Mixture of two methods Semi-structured Interview Script Open-ended responses Critical Incident Types of questions asked Noting significant events that affect the action
UC Berkeley User Study: Methodology 4 users Different majors Different experience with facebook Different experience with texting Assumed all familiar with Do a few tasks Think aloud Explain what you’re doing and why
UC Berkeley User Study: Data 4 Camtasia Recordings facebook application usability Voice 4 Interview Transcripts Gestures and facial expressions also recorded
UC Berkeley User Study: Conclusions Common Issues Broadcast was confusing White List was confusing Not enough explanations on certain parts Common Concerns Reliability Cost
UC Berkeley Design Changes No more broadcast tab Changed into separate Text and tab Each has broadcast feature built-in New White List features Improved registration flow Added navigation bar to Settings Can now see current phone number and address More explanations in each step
UC Berkeley For the future… Clean up current features Based on design changes New features Reply to text and VoIP (call your facebook…?) Custom address book Sending media texts, data texts, fax… Make some $$$.... ?
UC Berkeley Voila! Questions?