Technology Solution Professional Microsoft Switzerland End-to-End Service Monitoring mit Operation Manager 2012 Walter Pitrof Marcel Zehner Partner | Private Cloud Architect itnetx gmbh

Agenda What is in SCOM 2012 ? Operations Manager Infrastructure Network Monitoring Application Monitoring Vicinity Dashboard Demo Q & A

What is in SCOM 2012 ?

Device & Server Monitoring Audit Collection Service (ACS) What is in SCOM 2012 ? Proactive alerting action response Client Monitoring Service Oriented Knowledge Management Management Reports Cross Plattform SLA Monitoring Application Monitoring (AVIcode) Network Monitoring Dashboards Out of the box HA Easy to scale out

What is new in SCOM 2012? Operations Manager Infrastructure Out of the box HA Easy to scale out Removal of root management server Network Monitoring Application Monitoring New dashboard view: Windows, Web Console and Sharepoint new PowerShell cmdlets

Operations Manager Infrastructure

SCOM 2007 R2 – Deployment Topology Root Management Server Provides the following services Console access Role based access control Distribution of configurations to agents Connectors to other mgmt systems Alert notifications Health aggregation Group Calculations Availability Dependency Monitor DB Grooming Enables model based mgmt Introduces the following customer challenges Performance and scalability bottleneck Single point of failure (for RMS workloads) High availability requires clustering

What Has Changed in SCOM 2012? R2 Platform A simpler peer to peer topology SCOM 2012 Platform Parent child topology with the RMS as the parent and all other mgmt servers as children

Configuration Service Runs on all Mgmt Servers Store config data in DB instead of memory Faster startup Smaller demand on local resources SDK Service Runs on all Mgmt Servers Console can use any mgmt server to connect Management Server Changes

Topology Simplification Operational Database Data Warehouse X

Server Pool Operational Database Data Warehouse Managed by Pool Managed by a single SRV X

Network Monitoring

Network Monitoring Features Out of the box discovery, monitoring, and reporting Server to network dependency discovery Multi-vendor support > 90 at RTM Multi protocol support SNMPv1/v2c/v3 IPv4 and IPv6 VLAN membership Robust platform for partners to build on

Network Monitoring – What’s Monitored Port/Interface Up/Down (operational & admin status) Volumes of inbound/outbound traffic % Utilization Drop & Broadcast rates Processor % Utilization Memory In depth memory counters (Cisco Only) Free memory

Vicinity Dashboard

Holistic View of App Health (Network Infra) Vicinity Dashboard showing contextual Network Map Summary Dashboard of Network Devices See Network Device Details and Health

Application Monitoring

“How do I monitor your.NET application for availability in production?” Unreliable incident detection Limited communication of knowledge between Operations and Development Incorrect problem attribution Time consuming problem resolution Support Challenges… Development Operations “Why? It works fine in staging” “But I only know it’s unavailable when my customers call” “So how is it failing?” “How should I know, I didn’t write the code” $^%& *^!!!” “It is your server, not my code !”

Managing Complex Applications End users Web servers Application servers Data servers

Client-side Performance Event Breakdown

demo Marcel Zehner Partner | Private Cloud Architect itnetx gmbh

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