SV8100 – Sales kit SV8100 team Pre-Sales Support Business Line SV8100 19 November 2008

Agenda Sales kit BusinessNet Interactive sales kit Roadshows Demo package Prices Manuals Courses Customer cases

Sales kit

Interactive Sales Kit Sales kit Overview of opportunities Understand the solution Learn about the market Discover what customers want Beat the competition Learn to use this ISK Understand what I have to sell Decide which customers to target Find the right solution for my customer Position versus the competition Find more information

Interactive Sales Kit Sales kit Your opportunity: Value of a typical sale: €5,000 - €15,000 Time to close: 1 - 4 weeks Benefits to you: A SV8100 sale is usually straightforward, often driven by the need to replace or upgrade an existing PBX and terminals, move offices or expand the business. Configuring and ordering the solution is simple and there is little post-sales sales support needed. Customers can transition to IP at their own pace. Most applications, except for Business ConneCT, are provided free for a trial period, providing a good opportunity for application up-sell. Business ConneCT is a powerful all-in-one Unified Communications solution, which delivers demonstrable business benefit to customers and added value to you

Sales sheets Sales kit SV8100 Communications Server VM8000 InMail Solution SV8000 Series InRouter  Roadmap SV8000 Series ACD SV8000 Series PC Pro / Web Pro Desktop PC Attendant Desktop PC Assistant MyCalls  In preparation Business ConneCT DECT handsets and devices IP DECT UM8000 Unified Messaging SV8x00 Hopitality Management

Data sheets Sales kit SV8100 Communications Server Desktop Digital Terminals Desktop IP Terminals MyCalls  In preparation Business ConneCT DECT devices: C124, G355, G955, I600, M155 Business Mobility IP-DECT UM8000 Unified Messaging

Brochures Sales kit SV8000, 360 degree-communication Desktop IP and Digital Terminals Desktop Suite SV8000 Series Hospitality Vision Hospitality Solutions Business Mobility IP-DECT UM8000 Unified Messaging

Presentations Sales presentation Sales kit A base for Customer Presentation Architecture Applications New Terminals Business Mobility And more

Presentations Sales kit Applications Terminals Mobility Channel presentation Company presentation SV8100 architecture All sales support presentations

Sales kit Presentations Links to many related subjects!

Candy box with UNIVERGE360 logo Sales kit Posters and give aways Posters  Give aways  (in progress) Web banner  Candy box with UNIVERGE360 logo Digital picture frame USB hub “SV8000 style”

Posters and give aways Sales kit Direct Mail  Advert  Roll display (NEC & NEC Philips)  CD cover and CD with UNIVERGE360 logo 

Road Shows Sales kit Road Shows - Support EMEA “big bang” Registration Website – www.univerge360.eu All invited attendees receive personalized email link to www.univerge360.eu signed by responsible channel manager

Demo kit (Middle East) SV8100 Demo Package is established to address the strong points and positioning of the system capabilities and focus on applications. Package contents: SV8100 Digital phones (DTL-6DE,DTL-24D,DTL-8LD) IP phones (ITL-12D, ITL-32D) DECT handsets (C124, G355, G955) 4 Analogue trunk Interfaces PRTA trunk interface (30 channels) Business ConneCT SP310 PC Pro Extra: Marketing materials

Demo kit (Middle East) PSTN IP Network 8 Analogue Terminal Interfaces Trunks PSTN 8 Digital Terminal interfaces 1 xDTL-6DE 2 xDTL-24D 1 xDTL-8LD PRI Trunk interface IP IP Network AP200 1 x C124 1 x G355 1 x G955 4 IP Terminal Licenses IP DECT 1 xITL-12D 1 xITL-32D Platform Applications BCT PC Pro SP310

Demo kit (Europe) Sales kit Contents of the SV8100 demo package : SV8100 + CD-LTA 8 Dig.ext.intf, 2 An.ext.intf. 4 An trunks, 2 BRI trunk) InMail Gigabit switch (CD-ETIA) DT310 digital phone (6 keys, TDM handset) DT330 digital phone (24 keys, ip handset) DT730 IP phones (8, 12, 32 keys) DT750 IP DECT: AP200S, C124, G355, G955 Business ConneCT MyCalls Desktop Suite PC Pro Marketing material Special promotional price per configuration

Demo kit (Europe) Sales kit PSTN IP Network 2 Analogue terminal Interfaces 4 Analogue trunks PSTN 8 Digital terminal interfaces 1 xDTL-6DE 2 xDTL-24D 1 xDTL-8LD 2 BRI digital trunks IP IP Network AP200 1 x C124 1 x G355 1 x G955 4 IP Terminal Licenses IP DECT 1 xITL-12D 1 xITL-32D Platform Applications BCT PC Pro MyCalls SV8100 Desktop Suite

Demo kit (Europe) Sales kit Applications – PC1: MyCalls (Call Recorder server on a separate server) Desktop Suite (Attendant, Assistant, SP310) Use MyCalls PC specification Use Windows Vista for any demo as anything older would look poo The better the machine the better quicker everything will run Putting more memory in would be better, e.g. 1GB or more.   Applications – PC2: Business ConneCT IP DECT configurator PC Pro These 3 apps are also running on 1 PC for the SV8300 demo package Use BCT PC specification as PC Pro and IP DECT Configurator take up minimal resource

Demo kit (EU) Sales kit Demo script: Day and Night mode Voicemail and Msg Waiting Auto Attendant Automatic Call Distribution Supervisor, agents Log in/out options Call / queue handling Position in queue Off Duty mode Wrap up mode Hotdesking (IP, no TDM) Call park hold and transfer Call back Camp-on Call to ring groups Call forwarding features Call to operator Simulate DDI calls (loopback) Conference bridge Hunt group working Lock telephone (security features) Example: real hotdesking Log in as ext.210 on DT730-1; After that log in as ext.210 on DT730-2 SV8100 knows that 210 is already logged in somewhere else SV8100 asks you to confirm by displaying ‘Override?’ Yes  Only DT730-2 will become ext.210

Ordering demo packages How to order it? Ordering via channel manager Ordering only via email to Logistic Account Manager Terms & Conditions The program is exclusive for BPP registered partners. The content of the demo package is defined by NEC Philips. As part of the demo program NEC Philips may include aggressively priced demo equipment, subject to some rules and restrictions. These so called Special Promotional Demo Bundles can be added and removed from the demo program at any time, without notice. The products are sold and licensed for customer demonstration purposes only. The products must be used by the authorized partner for only. The products are not for re-sale. One demo package for each Tier 1 partner, Tier 1 distributor or certified Tier 2 partner Only the complete demo package can be ordered This program can not be combined with other promotional actions, special pricing offers. All purchases prices are final, no extra discounts apply to this offer. All prices are exclusive of applicable taxes. This program is restricted by Dutch law. The software licensed under this program is subject to terms and conditions of the partner agreements. The programs runs from July 1st, 2008 to December 31st 2008. NEC Philips reserves the right to amend, modify and/or discontinue this promotion at any time without notice. Administration of this promotion is at the sole discretion of NEC Philips

Sales kit Prices Prices are available in Prophix

SV8100 manuals are available on BusinessNet! Sales kit SV8100 manuals SV8100 system hardware manual SV8100 Features manual Diagnostics manual Multiline telephone users guide Single line telephone users guide Type A (retro keypad) with Aspire user guide Bluetooth handset user guide VoIP manual plus networking InRouter installation manual InSwitch Gigabit PoE switch manual InMail system manual InMail user guide InMail system administrator guide InACD manual MyCalls installation manual MyCalls user guide Hotel manual Hotel receptionist guide Hotel user guide SV8100 manuals are available on BusinessNet!

SV8100 manuals Sales kit Licensing procedure CTI installation manual Desktop Suite applications installation manuals Business ConneCT SV8100 integration manual DECT handset C124 user guide DECT handset G355 user guide DECT handset G955 user guide NEC SIP DECT customer engineers manual NEC SIP DECT administrator guide Mobile extension user guide Wireless LAN Handset (MH240) user guide More manuals will be created (Rls 2)

SV8100 courses Sales kit SV8100 Basic SV8100 Migration SV8100 Migration UK Only SV8100 VoIP Introduction SV8100 VoIP Extension/Networking SV8100 Hotel Integration SV8100 MyCalls Basic SV8100 MyCalls Advanced/Enterprise SV8100 MyCalls ACD/Agent Control SV8100 MyCalls call Recorder SV8100 InMail SV8100 Desktop Applications SV8100 IP DECT Configuration SV8100 IP DECT Survey InSkin Hub and InSkin Router Aspire Basic Course XN120 Basic Course

Customer cases Sales kit SV8100 fieldtrails per country (table) Also fieldtrials for BCT are running