Plan for the Best, Prepare for the Worst Thank you for attending

Marquee Event Disasters Forces of Nature The Human Factor Facilities Beyond Our Control Transferring Risk

Forces of Nature Hurricanes/Tornados Blizzards Earthquakes Floods Heat Waves/Ice Storms

Cancellation/Rescheduling of Event Who makes the “final call” Information sources Committee Deadline for making the call

Cancellation/Rescheduling of Event Communications Plan Message development Content and tone Tailored per audience Methods of delivery Web site, , phone, print media, TV, radio

Human Factors Speaker Problems Travel Delays, Illness, Accident, Death

Speaker Problems Travel, Illness, Accident, Death Early arrival Rearrange Schedule Back-up Singers

Human Factor Who Takes Over For You? Event “How To” Guide Before Event During Event After Event

Human Factor/Data, Please! Data Failure Hardware or software failure

Facilities Contracts Written to protect facility Protection for chapter if facility is sold Fire, water damage, heating & cooling, electrical outage, staff strikes, construction

Beyond Our Control Acts of Terror

Transferring Risk Event Insurance Loss of Revenue 8-6 months prior Affordable

Planning for the Worst Hope for the Best, Plan for the Worst Sleep Better at Night

Lessons Learned Put Into Context If it can go wrong, It will go wrong

Lessons Learned We are not the folks who have their fingers on the buttons that launch nuclear weapons

Lessons Learned If you keep your cool, others will, also.