Case Study Due Novembeer 4, 2015 MGMT 339 Process & Operations Management

Presentation Schedule Group A _____ Group B _____ Group C _____ Group D _____ Presentation Dates 11/4, 11/11, 11/18, 11/25, 12/2 Report due 11/4

MGMT 339 Case Study Each Group will be assigned a case study for detailed analysis. The team is expected to cooperate in researching, defining, analyzing, and preparing a written plan of at least 6 pages, but not to exceed 8 pages. Any appendix or references are not included in the page count. The report will be submitted both electronically and on paper. The Group will also need to present their results to the class using visual aids. The presentation should not last over 10 minutes and the following Q&A period should not last over an additional 5 minutes. The Report and the Presentation will have a Peer Review 3

MGMT 339 Case Study Answering questions that may be attached to the case study does NOT constitute the solution (they will probably be included in the analysis). It is usually beneficial to include real-life work experiences to explain a concept in the project. Note that there is no single, universally accepted approach - the team may make assumptions that change the solution if facts are not present. 4

Case Study Assignments Groups A & C will have Crocs: Revolutionizing an Industry’s Supply Chain Model for Competitive Advantage Groups B & D will have Pyrex 5

Case Study Approach A good approach to all case studies -- if this were your company (or pretend you are a consultant making $500 an hour) what would you do. In the “real world,” managers seldom have time for long reports typically generated in some college courses. Your first page should contain all essential information, and the remaining 5-7 pages supporting summaries. Any appendixes can be attached. Including real life examples (like in The Goal) can make understanding easier. Graphs & charts are much easier and quicker to convey information that paragraphs of writing. (Examples from The Goal would be good to use.) 6

Crocs Group Case Study Analysis - Crocs Your Case Study can be found on pages 492 though 503 in the text, Crocs: Revolutionizing an Industry’s Supply Chain Model for Competitive Advantage. Provide outside examples. This Case Study should include: Time cycle analysis, customer expectations Performance analysis, measurement systems Alternate process solutions, global considerations Traditional supply chain vs Crocs perspective Quality management & control with high growth Note that some of this information is in future Chapters in the text 7

Crocs: Revolutionizing an Industry These are questions included in the text that probably should be part of your analysis, but does not constitute your report. What are Crocs core competencies. How do they exploit these competencies in the future? How do the Crocs core competencies fit with alternatives in question 2. How should Crocs plan its production & inventory. How are gross margins affected? 8

Group Case Study Analysis - Pyrex Your Case Study can be found on pages 510 though 515 in the text, Pyrex Provide outside examples. This Case Study should include: Time cycle analysis, customer expectations Performance analysis, measurement systems Alternate make-buy solutions, global considerations Traditional supply chain vs Pyrex perspective Quality management & control labor concerns Intellectual property & tariff concerns Note that some of this information is in future Chapters in the text 9

Pyrex These are questions included in the text that probably should be part of your analysis, but does not constitute your report. What are the pros and cons of continuing production at the Charleroi plan. What downside might there be with offshore outsourcing production of the Pyrex product line to overseas suppliers If the recommendation is offshore, what issues have to be addressed with the Charleroi plant. Contrast this situation with issues in The Goal. 10