Internet Librarian International March 2000UWE Library Services Managing Through Technology: an electronic library case study Christine Dugdale David Dugdale University of the West of England, Bristol

Internet Librarian International March 2000UWE Library Services The ResIDe Electronic Library Electronic Reserve Current Awareness Database Examination Paper Database

Internet Librarian International March 2000UWE Library Services Sponsors Major Sponsors –eLib –Library Services Management –University Directorate Other Sponsors –Students –Lecturers –Library Staff –Faculty Administrators

Internet Librarian International March 2000UWE Library Services Effectiveness, Efficiency and Economy Effectiveness –Service that sponsors value –And support with resources Efficiency/Economy –New service provided at acceptable cost –Or existing service replaced at reduced cost

Internet Librarian International March 2000UWE Library Services Effectiveness: Electronic Reserve Subjective - depends on user needs/objectives –Aids staff communication –Copyright clearance service –Facilitates teaching across campuses –Removes need for substantial print collections –Facilitates pedagogic developments –Supports periodic audit Flexible approach needed to convince lecturers that they should commit their time to ResIDe

Internet Librarian International March 2000UWE Library Services Economy/Efficiency: Current Awareness Database Cheaper than print copies –Scanning takes no longer than copying –No collation & distribution of print copies Library Management easily convinced

Internet Librarian International March 2000UWE Library Services Economy/Efficiency/Effectiveness: Past Examination Papers Database Print copies difficult to bind, store, catalogue, issue Print copies often stolen or defaced Faster access via large range of standardised search fields

Internet Librarian International March 2000UWE Library Services Champion’s Strategies Emphasise economy/efficiency wherever possible Meet subjective views of effectiveness wherever possible Exploit electronic system’s potential to enhance auditability and control

Internet Librarian International March 2000UWE Library Services Audit and Control Audit in Higher Education Limited value in research audit Considerable potential in QAA teaching audits –Easy access to requested materials –Perception of the institution as an effective user of IT

Internet Librarian International March 2000UWE Library Services Resources, Utility and Exchange Management might provide resources for “effective” systems - possibly enhancing control and audit Lecturers might provide time for systems that help them - possibly preserve academic freedom Students have little direct influence - resource/utility exchange is mediated by others

Internet Librarian International March 2000UWE Library Services Christine Dugdale David Dugdale ResIDe Electronic Library