ENHANCING HUMAN RESOURCE & QUALITY TOURISM GROUP 2 AZUL

Definition of Terms Human Resource – any person and their particular abilities and skills; the con cept of people and their potential as a resource. (dictionary.com) Quality Tourism – The ability of a destination to provide tourism services (accomodation, f&b, etc) with a sustained environment and people fully equipped with the right knowledge.

Activity Pass the message/Broken Phone – I scream, you scream, we all scream for ice cream – Can you can a can as a canner can can a can? – Susie works in a shoeshine shop. Where she shines she sits, and where she sits she shines

Enhancing Human Resource Standardization-Evaluation Proper Training Empowerment Insentives/Benefits Involvement of Locals

Importance of Enhancing Human Resource Gives an understanding of the role of environment in the tourism industry – Environment is the foundation of Tourism Proper knowledge are passed on to visitors, new members of the community, and the people within.

Importance of Enhancing Human Resource Guides people in preserving & protecting the assets of a destination Leads to DISCIPLINE

“ENHANCING HUMAN RESOURCE LEADS TO QUALITY TOURISM”

THANK YOU AZULS!!