| Los Angeles | San Francisco | San Diego | Washington D.C. LEGAL AND REGULATORY CHALLENGES & THE MEDIA April 17, 2013 California Long-Term Care Communications.

Slides:



Advertisements
Similar presentations
San Diego County Office of Education Presented by Loretta Middleton, Senior Director Pupil Services Department San Diego County Office of Education Q &
Advertisements

Risk Communication is not Crisis Communication Tee L. Guidotti George Washington University Center for Risk Science and Public Health.
Presentation by UWABA to WHO Global Meeting of NGOs Advocating for Road Safety Brussels 7 th – 8 th May 2009 Mobilising policy makers in support of road.
Public Records Office Indiana Access to Public Records Act and Responding to Subpoenas Employee Training.
THE CHILDCARE COURT PROCESS WHAT IS REQUIRED FROM ALL AGENCIES?
Jill Moore April 2013 HIPAA Update: New Rules, New Challenges.
 Two Privileges; Different Purposes ◦ Attorney-Client Privilege ◦ Attorney Work Product Privilege ◦ Implicit assumption: “privilege and work product.
Sex Offender Registration and Community Notification Meeting The purpose of community notification is to provide information to protect you and your family,
2011 FRAUD & ABUSE UPDATE John Hellow Hooper, Lundy & Bookman, PC All views expressed in the seminar materials and.
Purpose of Testimony Inform the fact finder of your version of a story. Provide facts essential for a case/hearing.
Family Educational Rights and Privacy Act FERPA. The Family Educational Rights and Privacy Act of 1974, as amended, sets forth requirements regarding.
© Copyright 2014 Saul Ewing LLP Who’s That Knocking On The Door: Preparing For OIG Audits and Investigations Timothy J. Lyon, Esq.
Regulatory Training Interpreter Services. Learning Objectives Upon completion of this training, you will be able to: Recognize the legal and ethical obligations.
Atlanta, Austin, Chicago, Dallas, Hong Kong, Houston, London, Los Angeles, New Orleans, New York, Sacramento, San Francisco, Washington DC “It is all Greek.
Contesting MSHA Citations: Successful Strategies to Reduce Liability 6 th Annual Tennessee Mining Conference November 17, 2014 Presented by: Matthew R.
Crisis & Risk Management Introduction. Crisis happens more than we imagine. They are not always easy to see unless they affect our own lives.
FERPA Overview for CANR Business Managers Rob Kent, MSU Assistant General Counsel October 7, 2014.
SAFA- IFAC Regional SMP Forum
This material was developed by Compacion Foundation Inc and The Hispanic Contractors Association de Tejas under Susan Harwood Grant Number SH SH0.
What is the New Brunswick Securities Commission? Crown Corporation Established in 2004 Double role.
Your source for professional liability education and networking. Reservation of Rights and the Insurer April 21, 2015 Sponsored by PLUS Diamond Sponsors:
EPR-Public Communications L-05
Creative Strategies for Diverse Communities.
Jill Malat Office of Civil Legal Aid Children’s Representation Program
ONELEGACY AND CORONER’S CASES Christopher Rogers, M.D. Los Angeles County Coroner.
Four tips to mitigate Mobile fraud in the future.
Sharon Henderson VP Communication and Public Affairs Chartwell Retirement Residences.
Purpose A crisis communication plan coordinates the communication within the organization, as well as between the organization and the media and the public.
National Center for Urban School Transformation Improving Climate & Culture in Urban Schools National Center for Urban School Transformation.
Legal Issues in Hospital- Hospice (and Other) Partnerships Brooke Bumpers, Esq. Hogan & Hartson, LLP Washington, D.C. October 12, 2002.
Internet Safety. The Now Generation! Cyber-bullying Why? “A day in the life of a student has changed”
Privacy, Confidentiality and Duty to Warn in School Guidance Services March 2006 Disclaimer - While the information in these slides are designed to reflect.
CALL NOW SPECIAL TOPICS Social Media.
HOME-BASED AGENTS Welcome to Unit 7. Review of unit reading material from textbook: Travel Career Development 8 th ed. Authors: Gagnon,P. & Houser, S.
/0412 © Business & Legal Reports, Inc. BLR’s Human Resources Training Presentations Bereavement and the Workplace.
Choose-Your-Topic Game Orientation Wrap-Up Please note that all 43 questions provided in the activity plan are included in this PowerPoint. For the purpose.
The Cal Lutheran Family and FERPA New Student Orientation 2008.
BOARD OF NURSING. CONTENTS What is board of nursing? Roles of board of nursing. Criminal liability. Code of ethics.
Peoplefirst-us.com. Photos shown in this presentation may depict situations that are not in compliance with applicable OSHA/MSHA/FHWA requirements.
LOS ANGELES NEW ORLEANS NEW YORK SACRAMENTO SAN FRANCISCO WASHINGTON DC ATLANTA AUSTIN BOSTON CHICAGO DALLAS HOUSTON LONDON Associate Training April 30,
Productive SB 18 Consultation Michelle LaPena, Esq. LaPena Law Corporation 2001 N Street, Suite 100 Sacramento, CA (916)
1 FAA Customer Service Initiative by Administrator for Regulation and Certification (AVR) - BRIEFING -
Online banking security best practices Access via ‘transaction devices’
After The Inspection When and How to Meet With FDA Presented by: Michael Santalucia Vice President Global Regulatory Affairs – Vision Care Medical Device.
STATE OF ARIZONA BOARD OF CHIROPRACTIC EXAMINERS Mission Statement The mission of the Board of Chiropractic Examiners is to protect the health, welfare,
Chapter 3 Business Plan Miss Dinnella.
Access to Tobacco: Starting a New Enforcement Program in Your Police Department Corporal Kelly Gordon Montebello Police Department.
Expository Vocabulary Word list. Word list - definitions Fact – a true statement; everyone agrees Opinion – a statement of what someone thinks or believes;
HSE – Fees For Intervention > Tim Hayes Compliance Counsel.
 Campus Security Authority (CSA)-A University official who has significant responsibility for student and campus activities.  Persons designated by University.
BEIJING BRUSSELS CHICAGO DALLAS FRANKFURT GENEVA HONG KONG LONDON LOS ANGELES NEW YORK SAN FRANCISCO SHANGHAI SINGAPORE TOKYO WASHINGTON, D.C. Dawn raids.
Cyberbullying & Internet Safety
CRIMINAL SANCTIONS AGENCY Esa Vesterbacka, Director General, Finnish Prison and Probation Service.
DICKINSON WRIGHT PLLC COLUMBUS | DETROIT | NASHVILLE | WASHINGTON, D.C. | TORONTO | PHOENIX | LAS VEGAS | TROY | ANN ARBOR | LANSING | GRAND RAPIDS | SAGINAW.
Section Two: SRO Program Goals  SRO Vision Statements  SRO Mission Statements  SRO Program Goals.
1 The Public Interest Disclosure (Whistleblower Protection) Act.
Procedures to followNumbers you need Information to know Your Farm Name Here Public Relations Plan Communicate to all (employees and press) that only a.
Sharing Information (FERPA) FY07 REMS Initial Grantee Meeting December 5, 2007, San Diego, CA U.S. Department of Education, Office of Safe and Drug-Free.
Disclosure & record keeping February
Boston New York San Francisco Washington, DC The “Advice of Counsel Defense” and Waiver in Pharma, Biotech, and Device Investigations Brien T. O’Connor.
Child Abuse Prevention EDU 153 Spring Policies for Child Abuse  Preventive Measures  Protective Measures.
© Prentice Hall, 2008 Excellence in Business Communication, 8eChapter Writing Negative Messages.
Capitol Hill 101: Tips for Educating on the Hill Andrew Coats
Developing Relationships Developing Relationships Teneisha Rogers EDU617 Instructor Lisa Galloway 10/12/2015.
Safeguarding Adults Lincolnshire County Council April 2010.
2017 SOA Annual Meeting & Exhibit
Program Integrity & Labs
Health Care Fraud Enforcement Trends
2018 SOA Life & Annuity Symposium
Community Hospital of San Bernardino
Presentation transcript:

| Los Angeles | San Francisco | San Diego | Washington D.C. LEGAL AND REGULATORY CHALLENGES & THE MEDIA April 17, 2013 California Long-Term Care Communications Forum Mark E. Reagan, Esq. Hooper, Lundy & Bookman, P.C. 575 Market Street, Suite 2300 San Francisco, CA Phone:

Hooper, Lundy & Bookman, PC© 2 VIRTUALLY ALL REQUESTS FOR COMMENTS INVOLVE THINGS YOU WOULD RATHER NOT TALK ABOUT

Hooper, Lundy & Bookman, PC© 3 MOST OF THEM HAVE TO DO WITH BAD THINGS, LAWYERS OR ENFORCEMENT AGENCIES, OR ALL OF THE ABOVE

Hooper, Lundy & Bookman, PC© 4 Regulatory Citations Decertifications Closures State/Federal requirements re compliance of various types

Hooper, Lundy & Bookman, PC© 5 Legal New filings Verdicts Settlement/pleas

Hooper, Lundy & Bookman, PC© 6 Topics Poor Care Negligence/Abuse Civil Fraud/False Claims Crimes – Person or Corporate Profits Over People Sex Offenders

Hooper, Lundy & Bookman, PC© 7 WHO SHOULD BE THE SPOKESPERSON?

Hooper, Lundy & Bookman, PC© 8 NEVER SOMEONE WHO IS EMOTIONALLY INVESTED IN THE SITUATION

Hooper, Lundy & Bookman, PC© 9 Knowledgeable Prepared Dispassionate

Hooper, Lundy & Bookman, PC© 10 THE REPORTER NEVER KNOWS MORE THAN YOU DO ONLY EDUCATE IF IT HELPS YOU

Hooper, Lundy & Bookman, PC© 11 WRITTEN CONTENT AS AN ALTERNATIVE

Hooper, Lundy & Bookman, PC© 12 SPEAK TO THE CULTURE OF COMPLIANCE BY THE ORGANIZATION

Hooper, Lundy & Bookman, PC© 13 TALK ABOUT THE CARING NATURE OF YOUR CAREGIVERS

Hooper, Lundy & Bookman, PC© 14 REFERENCE THAT ALL ALLEGATIONS WILL BE CAREFULLY AND THOROUGHLY INVESTIGATED AND ACTION WILL BE TAKEN IF NECESSARY

Hooper, Lundy & Bookman, PC© 15 TIE BACK TO MISSION OF DELIVERING HIGH QUALITY CARE AND KEEPING RESIDENTS SAFE

Hooper, Lundy & Bookman, PC© 16 THE MESSAGE

Hooper, Lundy & Bookman, PC© 17 DEVELOP THE GAME PLAN

Hooper, Lundy & Bookman, PC© 18 WHEN CAN YOU KILL A STORY?

Hooper, Lundy & Bookman, PC© 19 HOW TO DEAL WITH A HOSTILE REPORTER

Hooper, Lundy & Bookman, PC© 20 DO NOT BE BULLIED

Hooper, Lundy & Bookman, PC© 21 DO NOT MAKE ADMISSIONS

Hooper, Lundy & Bookman, PC© 22 NEVER ANSWER A QUESTION DIRECTLY UNLESS IT ONLY HELPS WITH YOUR NARRATIVE

Hooper, Lundy & Bookman, PC© 23 RE-DIRECT AND REPHRASE TO THINGS YOU WANT TO TALK ABOUT

Hooper, Lundy & Bookman, PC© 24 ALWAYS EMPHASIZE THE COMMITMENT TO THE HIGHEST LEVEL OF CARE FOR RESIDENTS

Hooper, Lundy & Bookman, PC© 25 RECOGNIZE THAT THE HEALTH, WELL- BEING AND SAFETY OF RESIDENTS IS THE MOST IMPORTANT ELEMENT OF THE ORGANIZATION’S MISSION

Hooper, Lundy & Bookman, PC© 26 Questions? Any views or opinions expressed in this presentation are solely those of the author(s) and do not necessarily represent those of Hooper, Lundy & Bookman. You should not assume or construe that this presentation represents the opinion of Hooper, Lundy & Bookman. Although this presentation provides information concerning potential legal issues, it is not a substitute for specific legal advice from qualified counsel. You should not and are not authorized to rely on this presentation as a source of legal advice. This presentation is solely for general educational and informational purposes. Your attendance at this presentation does not create any attorney-client relationship between you and Hooper, Lundy & Bookman. You should not act upon this information without seeking your own independent professional advice.