Cox Machine Leadership Communication Process May 14, 2012 Jason Cox Chief Technical Officer Cox Machine, Inc.

Aerospace components and assemblies since employees ~25M sales Machining in Wichita, KS Sheet-metal in Harper, KS Major customers Spirit, Cessna, Vought, Gulfstream, HBC, Boeing

Leadership Comm. Process Overview (TLD) Communication is performed regularly, consistently across staff members at all levels, and is used to communicate and reinforce company direction and expectations including vision, mission, goals, and values to all employees and key suppliers/partners. To accomplish this we must: Develop Communication Strategy Develop Communication Structure Set Frequency and Purpose Share Benchmarking Data This process is structured by our management team and reviewed on a quarterly basis for effectiveness.

Strategy/ Sturcture (TLD) Strategy of Communication Establish Teams – Top to Bottom Establish Purpose – Mission statement for team Establish Benchmarking/Driving forces – Measurement of success Structure of Communication Meetings are held on a periodic basis as defined by the Communication Structure document.

Communication Structure Document

Downward Communication Ensure every employee receives an employee handbook with up-to-date personnel policies. (Human Resources) Ensure every employee has access to current org chart. (Posted) Regularly hold meetings. This helps employees perceive what is important, gives them a sense of direction and fulfillment and let’s them know that leadership is on top of things. Ensure all employees receive periodic performance reviews, including their goals for the year, accomplishments, needs for improvement and plans to help the employee accomplish the improvements. (Direct Report)

All-Company Meeting Agenda Breakfast Steve Cox, President/ CEO Opening Remarks Craig Avagian, VP, QualityCorporate Quality Doug Hayes, VP, Business DevelopmentBusiness Development Stormie Myers, Human Resource ManagerOvertime Jason Cox, Chief Technical OfficerTechnology Break Brenna Davis, Chief Operating OfficerFuture Outlook Debbie Molde, Division Manager Wichita Division Rory Traffas, Division Manager Harper Division Steve Cox, President/ CEOEmployee Service Awards Question/ Discussion Period Lunch

Upward Communication Ensure all employees give regular status reports to their supervisors. Include a section for what they did last week, will do next week and any actions/issues to address. Ensure all supervisors meet one-on-one periodically with their employees to discuss how it’s going, hear any current concerns from the employee, etc. This cultivates an important relationship between supervisor and employee. Use supervisor/staff meetings to solicit feedback. Ask how it’s going. Use a round table approach to hear from each person. Act on feedback Employee suggestion/comment box