© Prentice Hall, 2005 Business in Action 3eChapter Managing Human Resources

© Prentice Hall, 2005 Business in Action 3eChapter Human Resource Management Acquiring Maintaining Developing

© Prentice Hall, 2005 Business in Action 3eChapter Functions of the Human Resources Department Planning for staffing needs Recruiting and hiring Training and development Appraising and retaining

© Prentice Hall, 2005 Business in Action 3eChapter Planning for Staffing Needs Form business plan Estimate demand for employees Estimate supply of employees Perform job analysis Write job descriptions Write job specifications

© Prentice Hall, 2005 Business in Action 3eChapter Forecasting Demand Predicted salesPredicted sales Expected turnover rateExpected turnover rate Workforce’s skill levelWorkforce’s skill level Impending strategic decisionsImpending strategic decisions Changes in technologyChanges in technology Company’s financial statusCompany’s financial status Status of key employeesStatus of key employees

© Prentice Hall, 2005 Business in Action 3eChapter Forecasting Supply Existing workersExisting workers Temporary workersTemporary workers OutsourcingOutsourcing

© Prentice Hall, 2005 Business in Action 3eChapter Evaluating Job Requirements Job analysis Job description Job specification

© Prentice Hall, 2005 Business in Action 3eChapter Recruiting Employees Internal searches Newspaper ads Internet ads Employment agencies Union halls Colleges Trade shows Headhunters Referrals

© Prentice Hall, 2005 Business in Action 3eChapter How Employers and Job- Seekers Approach Recruiting Look inside the company Networking and personal references Employment agency or search firm Unsolicited résumé Newspaper or Internet want ads

© Prentice Hall, 2005 Business in Action 3eChapter The Hiring Process 1.Select qualified candidates 2.Screen candidates 3.Conduct interviews 4.Evaluate final candidates 5.Check references 6.Select the best candidate

© Prentice Hall, 2005 Business in Action 3eChapter Background Checks Employment verification Criminal records check Drug screen Reference checks Education verification Motor vehicle records

© Prentice Hall, 2005 Business in Action 3eChapter Hiring and the Law Equal Employment Opportunity Commission Negligent Hiring Immigration Reform and Control Act

© Prentice Hall, 2005 Business in Action 3eChapter Preemployment Testing Job-skills tests Psychological tests Drug and alcohol tests

© Prentice Hall, 2005 Business in Action 3eChapter Training and Development Orientation Training Retraining

© Prentice Hall, 2005 Business in Action 3eChapter Evaluating Employees Periodic performance appraisals Regular written evaluations 360-degree reviews Electronic performance monitoring

© Prentice Hall, 2005 Business in Action 3eChapter Workplace Compensation Wages –Hourly workers Salaries –Corporate executives

© Prentice Hall, 2005 Business in Action 3eChapter Incentive Programs Bonuses Commissions Profit sharing

© Prentice Hall, 2005 Business in Action 3eChapter Benefits and Services Insurance Retirement plans Stock options Family benefits

© Prentice Hall, 2005 Business in Action 3eChapter Insurance Benefits Life and health Dental and vision Disability Long-term care

© Prentice Hall, 2005 Business in Action 3eChapter Retirement Benefits Employee pension plans –Defined benefits –Defined contributions

© Prentice Hall, 2005 Business in Action 3eChapter Stock Option Plans Employer benefits –Cost effective –Long-term incentives Employee benefits –Profit potential –Vested interest

© Prentice Hall, 2005 Business in Action 3eChapter Family-Friendly Benefits Unpaid leave Daycare Elder-care

© Prentice Hall, 2005 Business in Action 3eChapter Other Employee Benefits Vacations, holidays, and sick leaveVacations, holidays, and sick leave Professional developmentProfessional development Financial or legal counselingFinancial or legal counseling Wellness programsWellness programs Employee Assistance ProgramsEmployee Assistance Programs Corporate perksCorporate perks

© Prentice Hall, 2005 Business in Action 3eChapter Overseeing Changes in Employment Status Promotion Reassignment Termination Retirement