Business Process of R&D and Defence Acquisition System: Potential for Improvement Georgi Penchev Department “National and Regional Security”, UNWE
Introduction ► Support for Concept and Model Development in Process Level ► Work in progress ► Process analysis based only on Regulations for Bulgarian Defence R&D and Acquisition System
Business Processes The process is an ordered set of activities transforming the input to the desired outcome. the activities are executed by the actors involved in the process; every process has its reason for existence - the requested outcome of the process The business processes are focused on delivering the best outcome for the customer of the process.
The R&D as Business Process Process specifications: Core process Non-Automated, People process Could be outsourced processes Process that directly and indirectly touch the customer Decreasing technical risk and preventing problems in all AS phases (art. 44, Strategy on Defence Acquisition).
The R&D and AS The units involved in Defence Aqcuisition System are the main customers of the process The process owners and stakeholders are the units from AS
Steps ► Customer Expectations Map ► Process/Procedure Map ► Current State vs. Customer Expectations ► Redraw the process ► Action plan ► Execution and measurement of the new state
Mapping the Customer Expectations
Mapping the Customer Expectations (continue) Two customers of R&D Process: SCOs of the Customer from AS: time, suitability, advanced technology, easy to use Macroprocess: Force Management SCOs of the Customer from political/strategic level : Customer1 + affordability, industry transformation; technology transfer Customer1 + affordability, industry transformation; technology transfer Macroprocess Customer2: Economic development.
Planning
Execution
Reporting
Conclusions The potential for future transformation and improvement: Shorten the co-ordination/approval activities Give more responsibilities to the customers from AS Clear contact point for external customers Increase the expert capacity within management or set-up the R&D activities assessment in new Agency Create procedures/units/agency for technology transfer to the industry