COMMUNITY RESOURCE MAPPING Train the Trainer MAST - NH December 15, 2006 Facilitated by: Kelli Crane

ACROSS: 1)Dogs do it 2)Mosquitoes do it 3)Horses do it 4)People do it DOWN: 1)Insects that buzz 2)Organs of vision 3)What brothers do to little sisters 4)Without effort Adapted from: Tom Sechrist, Sechrist Associates

Purpose of Workshop Define Community Resource Mapping Define Community Resource Mapping Walk-through the Four-Step Process for Community Resource Mapping Walk-through the Four-Step Process for Community Resource Mapping Determine how resource mapping can be used in your community Determine how resource mapping can be used in your community

A New Perspective

If everyone is doing it, how come it NEVER gets done? — Joe Marrone, UMass-Boston

Our Reality Poor postschool outcomes for youth with disabilities including youth with mental health needs Poor postschool outcomes for youth with disabilities including youth with mental health needs Low levels of access to & participation in postsecondary education and training Low levels of access to & participation in postsecondary education and training Substantial levels of unemployment & underemployment Substantial levels of unemployment & underemployment Increased dependency Increased dependency Reduced budgets at the federal, state & local levels Reduced budgets at the federal, state & local levels Greater emphasis on collaborating & resource sharing Greater emphasis on collaborating & resource sharing

Community Resource Mapping A system-building method that links community resources with an agreed- upon vision, organizational goals, strategies, and/or expected outcomes.

Community Resource Mapping Focuses on assets Focuses on assets Builds relationships Builds relationships Works across boundaries Works across boundaries Long-term; not a quick fix Long-term; not a quick fix

Why Map? To improve the situation for a specific population To improve the situation for a specific population To develop a systemic and coordinated approach to planning To develop a systemic and coordinated approach to planning To identify new resources To identify new resources To determine whether existing resources are used effectively To determine whether existing resources are used effectively TO WORK SMARTER! TO WORK SMARTER!

Why Map? To use data to make decisions To use data to make decisions To clarify responsibilities among partners (e.g., schools and mental health care providers) To clarify responsibilities among partners (e.g., schools and mental health care providers) To address system barriers to accessing services To address system barriers to accessing services

Main Elements of Mapping Clear vision Clear vision Partnership builders and brokers Partnership builders and brokers Benefits for all involved Benefits for all involved Assessment of assets and gaps Assessment of assets and gaps Consensus to contribute toward a common goal Consensus to contribute toward a common goal Evaluation and consistent updates Evaluation and consistent updates Achieving more together than alone Achieving more together than alone

Mapping Process Step 1 Pre-Mapping/Assessment Step 2 Mapping Step 3 Implementing the Map/Strategic Action Planning Step 4 Maintaining and Sustaining Mapping Efforts

Step 1: Pre-Mapping Establish a Taskforce Establish a Taskforce Self-interest Self-interest Diverse representation Diverse representation Create a Vision Create a Vision Set Goals Set Goals

There is no right way to structure a team. What is important is that members value the structure determined and understand and accept their role within the team.

Establish Your Taskforce Recruit Members Recruit Members Invite people & organizations with significant ties to the community at the systems-building level Invite people & organizations with significant ties to the community at the systems-building level Select members that creates links between parts of the system Select members that creates links between parts of the system Consider what will bring people to the table, & what will keep them there Consider what will bring people to the table, & what will keep them there

Establish Your Taskforce Coordinating a Taskforce Coordinating a Taskforce Be clear on the roles and responsibilities of the members Be clear on the roles and responsibilities of the members Involve the community by communicating your work success & challenges Involve the community by communicating your work success & challenges Get organized Get organized

Establish Your Taskforce Sustaining the Team Sustaining the Team Support all partners & recognize contributions Support all partners & recognize contributions Make work meaningful Make work meaningful Rotate leadership Rotate leadership

Group Work Self-interest Self-interest Why are you at the table? Why are you at the table? What will keep you at the table? What will keep you at the table? Identify your taskforce (Tool #1 ) Identify your taskforce (Tool #1 )

Vision Break traditional thinking Break traditional thinking Provide continuity of purpose & direction Provide continuity of purpose & direction Promote interest & commitment to action Promote interest & commitment to action Encourage creative solutions to common problems Encourage creative solutions to common problems Create ownership of success Create ownership of success

Goals Specific Specific Measurable Measurable Action-oriented Action-oriented Realistic Realistic Time-limited Time-limited Short-term & long-term Short-term & long-term

Example Maryland Maryland Funded by a state grant Funded by a state grant Taskforce: State Interagency Transition Team Taskforce: State Interagency Transition Team Vision: Improve postschool outcomes for youth with disabilities. Vision: Improve postschool outcomes for youth with disabilities. Goal: Identify services and supports related to employment and postsecondary education in the state. Goal: Identify services and supports related to employment and postsecondary education in the state.

Pre-Mapping Tips Build on existing relationships Build on existing relationships Go beyond the traditional Go beyond the traditional Find common interests Find common interests Make goals measurable Make goals measurable

Group Work Develop a vision Develop a vision What’s your stuff (Tool #2) What’s your stuff (Tool #2) Vision: To develop a seamless collaborative system of care and education. Goal: Identify and align mental health services & supports in the community to improve access for youth & their families.

Develop Tools to Collect Data Develop Tools to Collect Data Collect Data (Quantitative and Qualitative) Collect Data (Quantitative and Qualitative) Analyze Data Analyze Data Step 2: Mapping

Data Collection Tools Surveys (paper/pencil and/or online) Surveys (paper/pencil and/or online) Interviews (personal and/or phone) Interviews (personal and/or phone) Focus groups Focus groups Public forums Public forums Observation Observation

Survey Example Resource Mapping Survey Example Resource Mapping Survey Example Resource Mapping Survey Example Resource Mapping Survey

Data Collection and Analysis Be cognizant of your return rate Be cognizant of your return rate Use a variety of evaluation strategies (surveys, interviews, focus groups, public forums, observations) Use a variety of evaluation strategies (surveys, interviews, focus groups, public forums, observations) Identify gaps and overlaps Identify gaps and overlaps Determine the themes or priorities to focus your work Determine the themes or priorities to focus your work

Data Analysis The vision and goals will drive the data being collected The vision and goals will drive the data being collected Process needs to be on-going Process needs to be on-going Look at progress toward long-term goals & interim measures of success Look at progress toward long-term goals & interim measures of success

Group Work Defining Your Resources (Tool #3) Defining Your Resources (Tool #3) Determine Your Resource Overlaps & Gaps (Tool #4) Determine Your Resource Overlaps & Gaps (Tool #4)

Step 3: Implementing the Map Develop plan for improvement Develop plan for improvement Define the organizational structure Define the organizational structure Communicate and disseminate information Communicate and disseminate information

Action Planning Develop action & strategies for each priority Develop action & strategies for each priority Short & long-term gains Short & long-term gains Determine who lead the action and when it will be complete Determine who lead the action and when it will be complete Identify how action will be funded Identify how action will be funded

Ensure Creation of Vision Market Vision Recruit Critical Partners Assign Staff Ensure Resources Available Determine Operating Structure Approve Implementation Plans or Proposed Improvements Clear Blocks / Barriers Ensure Policy Development and Changes Ensure Expansion Create Implementation Plans or Revise Based on Proposed Improvements Secure Needed Resources Become Chairs of Implementation Teams Recruit Implementers Orient and Supervise Implementation Work Target and Solve Problems / Barriers Report to Leaders Advocate for Policy Changes Endorse Expansion Form Implementation Teams Design and Implement Strategies Propose Improvements Based on Evaluation Results Identify Resource Needs Recruit More Implementation Team Members Identify Problems / Barriers Identify Needed Policy Changes Design and Implement Improvement Strategies Leadership FunctionsPlanning Functions Implementation Functions SCHOOL & MAIN INSTITUTE, INC.; DENVER, CO & BOSTON, MA; DO NOT REPRINT WITHOUT PERMISSION Organizational Structure

Tips for Implementing the Map Most challenging and critical part of the process Most challenging and critical part of the process Maintain focus Maintain focus Maintain, strengthen, and establish partnerships Maintain, strengthen, and establish partnerships Communicate results Communicate results

Group Work Develop Your Plan of Action (Tool #5) Develop Your Plan of Action (Tool #5)

Step 4: Maintaining and Sustaining Mapping Efforts Examine process Examine process Measure progress Measure progress Maintain momentum Maintain momentum Regular communication/Dissemination Regular communication/Dissemination

Tips for Maintaining and Sustaining Mapping Efforts Stay current Stay current Maintain flexibility Maintain flexibility Conduct formative evaluations Conduct formative evaluations Communicate successes and challenges Communicate successes and challenges

Group Work Define Your Technical Assistance Needs (Tool #6) Define Your Technical Assistance Needs (Tool #6)

Next Steps (Jan-Feb) Finalize taskforce & conduct first meeting of the taskforce Finalize taskforce & conduct first meeting of the taskforce Participate in a RM follow-along conference call Participate in a RM follow-along conference call Determine data collection tool and develop/adapt as necessary. Determine data collection tool and develop/adapt as necessary. Complete plan for collecting data Complete plan for collecting data Determine who will lead process Determine who will lead process Identify partners to receive list Identify partners to receive list Participate in a RM follow-along conference call Participate in a RM follow-along conference call

Next Steps (March, April & May) Collect data Collect data Participate in a RM follow-along conference call Participate in a RM follow-along conference call Analyze data Analyze data Attend a face-to-face check-in meeting Attend a face-to-face check-in meeting Develop an action plan for implementing the map Develop an action plan for implementing the map Participate in a RM follow-along conference call Participate in a RM follow-along conference call

Next Steps (June – Sept) Communicate and disseminate mapping results to relevant stakeholders Communicate and disseminate mapping results to relevant stakeholders Implement action plan Implement action plan Participate in a RM conference call Participate in a RM conference call