UPS with information technology Han Yi Zheng Joshua Kennsel Bennett.

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Presentation transcript:

UPS with information technology Han Yi Zheng Joshua Kennsel Bennett

Main Point Advanced Information Technology Maintain a high level of customer service. Keeping costs low and streamlining its overall operations. How Ups uses technology for there stiff competition from FedEx and Airborne Express

Customer service UPS spends more than $1 billion each year to maintain a high level of customer service. Customers can download and print their own labels using special software provided by UPS You can follow your package and see where it is at

GPS Information and Data GPS Reduced fuel consumption by 8.4 million gallons in a year. GPS cut 85 million miles off its routes Can capture the truck's speed and location UPS Driver carry with Delivery Information Acquisition Device (DIAD),

How Ups uses technology for there stiff competition UPS has partnered with Pratt & Whitney managing its own global delivery network to manage logistics and supply chain activities for other companies. A Web-based Post Sales Order Management System

Questions What technologies are used by UPS? How are these technologies related to UPS's business strategy? What would happen if UPS's information systems were not available?