Problem solving decision making leadership practices applications step up, step back collaboration culture of trust considerations and risk.

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Presentation transcript:

problem solving decision making leadership practices applications step up, step back collaboration culture of trust considerations and risk

creating a culture of trust a leadership practicum

lack of trust price tags team to team trust building cultures that foster trust

make people trust each other?

how leaders can help

Trust how do you define trust?

Start Up Exercise: Pick a project. who do you trust? how did it develop?

what does a team without trust look like?

Lack of Trust Price Tag?

Transaction Costs transaction costs

self protection

repair broken trust ?

other price tags?

the data … The 100 Best Places to Work

trust companies double performance over S&P for 10 years. high trust companies out perform low trust companies by 43%

Project Management  Change Management how can leaders help teams build Trust?

Trustworthiness “Get Trustworthy People”

Trustworthiness how often does that happen?

Can these people work together?

broken Trust?

Or …

 Build Trust? trust Not built ?

assess the team

who talks to whom? who listens ?

Start Up Exercise: Pick a project. broken trust with a person on the team

what do you want do?

get the right people on the bus in the right seats. - Jim Collins Good To Great

get the wrong people off the bus.

is the next bus stop theirs?

Start Up Exercise: Pick a project. does the team need this person ?

the “ vacation test”

 Island… build an Island?

Project Management How Do We Deliver? integrate?

Unleashing Innovation Collaboration Process create a Culture of trust

Project Management  Dependency Management remove debilitating Fear

in collaboration, people fear … - Warren Bennis Beyond Bureaucracy

losing identity

losing intellectual mastery

losing individualism

what do people fear ?

fear of losing control

not recognized for doing more work than others

not being able to differentiate myself

fostering trust

advance each other’s intentions and interests don’t impede them

be proactive in moving work forward

create transparency

Project Management  Focus, Communication, and Expectation Management honest and open communication

 Build the right product share experiences

team to team trust …

“a mega team”

validate others

accept risks collectively

Leading Agile  Collaboration Model  Collaboration Process team based measurements

people do what they are measured by measure results

let teams evaluate themselves

build confidence

short goals … early wins

Collaboration Model celebrate success !

leadership role ?

Authentic

purpose over personal agenda - Jim Collins Good To Great

Project Management How Do We Deliver? Trustworthy

stay Positive

Stay Positive Focus on magnifying a person’s strengths rather than remedying weaknesses. - Peter Drucker

protect team Boundaries Protect Team Boundaries

continuous feedback

be transparent

share information

no hidden agendas

ensure fairness

summary

lack of trust price tags team to team trust building cultures that foster trust

 Build Trust? read more… companies with cultures of trust: Cisco Systems Google SAS Texas Instruments eBay Intuit Adobe articles at accelinnova.com/ibmclass.html or at greatplacetowork.com

the “ off the bus test”