To From
From… WHO IS HEATHER??
WHO IS HEATHER?? To…
WHO IS HEATHER?? Mom
WHO IS HEATHER?? Adventurer
WHO IS HEATHER?? Author
WHO IS HEATHER?? Relationship Expert
Heather is a: Certified DiSC facilitator Author of Find Your Fire and Teams On Fire! Certified Corporate Coach TV Show Host CoHost of The Inspired Team Leader Show
Her Clients Include: Amex AT&T Kravet Fabrics Liberty Bank State Farm Insurance Symbol Technologies United Illuminating Vitals
Who Are You?
Client Story
Why? 3 hrs week wasted 3 x 100 x 26 = 7,800 More people impacted more wasted resources…
Discomfort
DiSC Understand Self Appreciate Other Styles Adapt to Improve Communication
Are You? Outgoing and Direct? Or Reserved and Indirect?
Are You? More Competitive and Directing? Or More Talkative and Interactive?
Are You? More Accepting and Doing? Or More Assessing and Thinking?
Your Style… D ominance I nfluence S teadiness C onscientiousness
Business Story
How can we use this information? High D’s Need: Brief, direct communication Let them initiate Focus on results Independence
How can we use this information? High i’s Need: Friendly interaction To verbalize thoughts and feelings Public recognition for accomplishments Written details
How can we use this information? High S’s Need: Relaxed cooperation Consistency and stability Sincere appreciation Their contribution important to overall good
How can we use this information? High C’s Need: Clear expectations and deadlines Precision and focus Less socializing Their high standards to be valued
Perspective
Pick a Person… 1.Who? 2.What is their style? 3.How can I be more effective in communicating with them?
Take Action! “Appreciation is the first step to setting the inner spirit of your team aflame.” Heather Hansen O’Neill
Change…
My Gift… For YOU…
My Gift… Top 10 Leader Questions PM Action Success Plan Team Development Video And More