e-Government Goals
E-Government challenge Stimulate and promote new and better services
5 phases Information Interaction Transaction Transformation e-Democracy
Public Agencies Achievements
388 Online Services Implemented
% % % Citizens ¿Have you USED an e-government service?
% % % Enterprises ¿Have you USED an e-government service?
Time 83% Savings
Money 69% Savings
Productivity 59% Savings
Some examples
Savings Time: 2hr 10 min Costs: certificates from Nov thru Aug Savings for Users of USD$ in indirect costs. Total USD$
Savings Time: 1.30hr 5min Costs: certificates from Nov thru Aug Savings for Users of USD$ in indirect costs. Total USD$
Móvil Social en Acción Savings Time: 4 hr 15min Costs: users from Oct thru Aug SMS. Savings for Public Agency USD$ in delivery costs. Total USD$
Our future challenge: To expand!