Building a successful outcomes culture Presenters: Amit Padhiar & Robert Wojtaszek Program Managers
Practice Development Centre Develop evidence-based guided case management systems that seek to improve the lives of vulnerable children and families.
Key challenges Staff weren’t sure about their contributions RBA was not integrated in day to day work Only some staff had formal RBA 101 training Staff weren’t sure about the RBA terminology/framework Outcomes were a once a year Planning Day focus
Team Surveys & Scorecard
Our Service Structure Barnardos Australia’s Vision Barnardos Organisational Strategy KRA 1 – Stability & Belonging PDC Program Outcomes PDC Performance Measures PDC Day to Day Actions
Team Meetings Weekly ‘stand-up’ meetings Monthly PDC Centre / Manager meetings Quarterly Strategic Planning Meetings
Top Tips Sequence / Structure: –Program & Individual Level Staff (teams) Statistics / Data Stay focussed
Our Details Presenters: Amit Padhiar Robert Wojtaszek