| 1 Commercial in confidence Increasing the capacity of our communities to engage with technology Brendan Fitzgerald and Tegan Kop - Infoxchange Go Digi: Breaking Down the Digital Confidence Barrier

| 2 Commercial in confidence » Introduction to Infoxchange » Digital inclusion in Australia » Go Digi and You » Workshop Discussion Agenda

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| 5 Commercial in confidence Digital Inclusion Digital Proficiency Digital Empowerment Increase digital inclusion by assisting all those in our communities to access and efficiently use technology Raise the level of digital proficiency and improve the efficiency and effectiveness of the not-for-profit sector through the use of technology Showcase the benefits of digital empowerment in our communities Our social objectives

| 6 Commercial in confidence Current partners

| 7 Commercial in confidence Digital Inclusion Framework

| 8 Commercial in confidence Digital Inclusion in Australia Source: CSIRO 2013 »Australia NOT Prepared »1 in 5 Adult Australians NOT Online »Challenges »Low awareness »Confidence »Affordability

| 9 Commercial in confidence Digital Inclusion in Australia Source: CSIRO 2013 »Showcase Relevant Benefits »Raise Digital Literacy »Community »Business

| 10 Commercial in confidence 10 | Economic benefits At the household level: » Communication, c.$700/yr » Information & media, c.$1,000/yr » Online services, c.$500/yr » Greater variety of goods and services (‘long tail’) » Educational opportunities » Health information » Relationships Source: CSIRO 2013

| 11 Commercial in confidence Everything Is Online

| 12 Commercial in confidence Coping

| 13 Commercial in confidence 1. “I’m not interested” 3. “I feel pressured” 4. “Ok, I give in, I’ll do it” 5. “I use the computer but I still don’t like it” 6. “I’m getting my confidence” 7. “I know everything! And if I don’t I’ll work it out” 2. “I’m slightly interested, but…” Online Confidence & Behaviour

| 14 Commercial in confidence Mentor Program Mentor Program Partner Network Digital Platform 2016 Conversations Tour 2016 Conversations Tour 2016 Year of Digital Inclusion 2016 Year of Digital Inclusion

| 15 Commercial in confidence » Network - The Go Digi Network is central to the program and consists of network partner organisations with a commitment to improving digital literacy in their communities. » Online Platform - goes hand in hand with the Go Digi network, facilitating the establishment of the network. It allows Network Partners to add their learning events and access free resources and learning materials. Learners can also access free learning guides and type in their postcode to find face-to-face learning near them. » Pop-Up Community Sessions are face-to-face learning events in local communities listed on the platform. A Go Digi Pop Up can be anything you want it to be and it can happen anywhere! Perhaps a school, community gardens or even a farmers market. Go Digi – A National Digital Literacy Project

| 16 Commercial in confidence »Mentoring Program - provides individuals with the opportunity to undertake online and face-to-face training to mentor their friends, colleagues, family or neighbours in learning digital skills. »National Year of Digital Inclusion (NYDI) - The first of it’s kind in Australia, NYDI will raise awareness, discuss and celebrate digital inclusion in Australia. Components for NYDI include a series of national conversations around digital inclusion, a community pop up festival in each state and celebrating community champions across the country. Go Digi – A National Digital Literacy Project

| 17 Commercial in confidence Goals NYDI aims to help Australians: –Realise their online potential –Raise awareness of digital inclusion at all levels of society –Celebrate the benefits of digital literacy and digital inclusion National Year of Digital Inclusion

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| 19 Commercial in confidence » Community Pop Up Festivals – big, bold fun celebrations bringing together Network Partners for one celebratory event in each state and territory. Aimed at learners and communities. » NYDI National Conversations – a series of 8 events across the states and territories, aiming to make digital inclusion part of the national conversation. Aimed at stakeholders. » NYDI Champions Components of NYDI

| 20 Commercial in confidence » Keynotes to speak to 1 primary theme » Forums to focus on 3-4 of the NYDI themes » ½ day forum for the majority of Conversations Forums, but dependent on opportunities and support and funding (e.g. Queensland Government and QUT have offered to provide venue, catering and to share the costs – this means forum may be longer x1 day at QUT & x1 day at state government location) » A combination of international and local speakers Conversations Forums

| 21 Commercial in confidence » Technology – you and me and your community –My favourite bit of tech –Technology is…….. » How are the communities you’re working with experiencing technology and being connected –Issues –Benefits » What can help us create a more digitally inclusive community Workshop Discussion

| 22 Commercial in confidence Education, Learning and Knowledge Financial literacy Innovation and Creativity Jobs and Employment Society and Community Connect and Communicate Online Services and Digital Economy Health and Wellbeing NYDI Themes Future - a digitally inclusive Australia

| 23 Commercial in confidence » Highlights » Any questions? » Next steps –Join up as network partner Summary

| 24 Commercial in confidence NYDI Champions » Able to inspire/be role models for our Learners as well as Stakeholders and Network Partners » Are high profile and well-respected in their communities » Located in the state/territory where the NYDI events are taking place » Have knowledge/interest in either a chosen theme or Digital inclusion more broadly » Are diverse and reflect our target audience