Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 1

Master Data Management Site Hub Dhiman Bhattacharjee MDM Product Strategy 2014 MDM Partner Summit

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 3 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 4 Program Agenda  Business Challenges & Opportunities  Customer Case Studies  Sales Plays  Roadmap  Q & A

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 5 Business Challenges & Opportunities

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 6 Site Lifecycle Management is a Disjoint Business Process Site SelectionConstruction Mgmt.Site ProcurementLease AdminSite Maintenance Create Marketing Plan Visit Sites Customer Service Biz Dev Site Broker Operations Facility Mgr Procurement Contractors Marketing Mgr. Select Site Site Construction Materials Procurement Project Management Site Handover Site Promotion Day to day Operations Lease Maintenance

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 7 Site Lifecycle Management 1234 Site Selection/Market Planning Tools Site Market Optimization R-Biz Tools Project Management Solutions Primavera Oracle Projects Contractor Biz Dev Site Broker Operations Marketing Mgr Facility Mgr Site Procurement Site Maintenanc e Site Selection Construction Management Lease Administration Procurement Solutions iProcurement Ariba Property Manager Soln. Oracle Property Manager Archibus, Tririga Site Hub Site Maintenance Fixed Assets EAM Site lifecycle support with master data

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 8 1.Fragmented Site Information 2.Site Information continuously Evolving 3.Bad Site Data Quality, difficult to keep under control  Inaccurate Site selection and market & product placement  Problems in identifying new revenue opportunities, minimizing contractual and financial risk in Real Estate Management  Inaccurate Corporate Governance risk & revenue recognition per site  Inaccurate costing of site-related projects  Delays in site/store buildings/openings  Data Quality and Integration cost Business Challenges BI/ DW Facilities Mgmt Asset Mgmt Property Mgmt Lease Mgmt MRO Virtual Design Projects CRM LegacyFinancials ETL

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 9 Site Hub Master site data across the enterprise Core Capabilities Consolidate Site Information Cleanse the data, removing duplicates and errors Provide central Governance structure Share the information across systems and processes Analytical Applications WS, SOA, ETL Asset Mgmt. Analytics Planning Project Lease Transactional Applications Master EDQEDQ WS, SOA, ETL Site Master Data Management CRM ERP Real Estate Asset Mgmt SCM Consolidate Cleanse Govern Data Quality Share

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 10 Benefit of Oracle Site Hub Solution A competitive weapon for site driven business  Unique Product in the market  Architecture based on Open Standards  Predefined, state-of-the art and flexible (over time) data model  Out-of-the-box configurable End User and Data Steward GUI  Web services, integration with Maps  Full spectrum of site lifecycle management functionalities: building & maintenance, leasing management, facilities management, Assets management

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 11 Customer Case Studies

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 12 Streamline site lifecycle and site maintenance operations process Reduce maintenance costs by subscribing to a hosted site management solution Improved site data quality that helped to better plan site selection and marketing decisions Legacy location management solution that lacked consolidation capability, real time update and data model extension Manage store lifecycle by mastering all store level data in a single location Facilitate site selection and market planning solution with consolidated enterprise site data Oracle Site Hub - Hosted Service Site Sélection & Market planning solution (partner solution) ChallengeChallengeSolutionSolutionResultResult Costco Wholesale Corporation is a membership-only retail warehouse club that provides a wide selection of merchandise. Costco has around 650 stores world wide with majority of stores in US, Canada, Mexico and UK. Costco Wholesale

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 13 Broad Store lifecycle management in one application - from site selection to store merchandise planning to store opening Automated Workflows that removes multiple manual touch points Enriched Site Master including data such as store layout, photographs Manage all store level planning attributes in one location including core, global and department level attributes A platform to perform initial data conversion for store planning attributes Master store lifecycle in the same platform as store planning master Oracle Site Hub Real-time integrations with IBM Websphere ChallengeChallengeSolutionSolutionResultResult The TJX Companies, Inc. (NYSE: TJX), is an apparel and home goods company based in Framingham, Massachusetts. It is the largest international apparel and home fashions off-price department store chain in the United States. TJX Companies

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 14 Centralized and managed site information for the enterprise A single view of site data that can be leveraged across all functional departments and Brands Capability to accelerate business expansion i.e. mergers and acquisitions Improve fragmented or incomplete site data into a central repository Initiative started with the objective to decommission and retire the Wendy’s IBM mainframe Needed to find a replacement for to manage store hierarchies with multi branded capabilities Had a need to create a database of all stores that will be shared with many operational applications Oracle Site Hub ChallengeChallengeSolutionSolutionResultResult Wendy’s is a quick service Hamburger restaurant food chain primarily in US. Enterprise wide there are around 10,000 restaurants Wendy’s

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 15 Helped streamline operations with easy route building and management for postal delivery Lower operation and maintenance cost retiring legacy application Platform for accommodating future business growth with scalable application and data model Old legacy system that was their site master based on mainframe platform with high operating and maintenance cost and difficult to change when needed. Ease of integration with eBusiness Suite (eBS) including Customer master Flexible and configurable data model with good fit for route modeling. Oracle Site Hub Oracle Customer Hub ChallengeChallengeSolutionSolutionResultResult Posten Norge (Postal department of Norway ) is a leading company within postal, communication and express/logistics in the Nordic countries. Its key business is development and operation of physical network for letters and parcel Posten Norge

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 16 Site Hub Customers RETAIL COMMUNICATIONS PUBLIC SECTOR MISCELLANEOUS

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 17 Sales Plays

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 18 Site SelectionLease Administration Construction Management Site Procurement Facilities Maintenance RETAIL: Disjoint business processes No real site lifecycle support with master data Process Appl. Site Market Optimization / R- Biz Tools Primavera/Projec ts Ariba/ iProcurement Property Manager Soln. Fixed Assets EAM Retailers have site information in various systems and much data in Excel and MS Access This negatively impacts their ability to open/close/reformat stores and also negatively impacts planning, merchandising, logistics etc.

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 19 RETAIL: Site Hub supports Store Lifecycle Management Oracle Solution Differentiators: Unique and complete Solution for the whole POS lifecycle Full integrated, but modular and gradually deployable Includes a customizable Workflow and an Attachment management system at all levels Easy to use Web Based GUI Data Quality and Data Governance (OEDQ) CxO Reporting: Business Intelligence Applications MDM Site Infrastucture – Document Mgmt - Workflow System New Location & Business Partner Selection Site Preparation & Opening Project Mgmt Site Maintenance Processes Master Repository for Stores, Prospect Sites, Competitors’ Sites, etc.

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 20 TARGET STATE HIGHLIGHTS Master Site Data As location attributes change multiple subscribing systems are updated Multi channel insurer’s can have corporate risk portfolio managed in one system. Life, Auto, Home, Commercial, RE “R/T” Updates or modeled incidents can benefit multiple applications. “What if” across lines of business. Trusted Master Data Marketing Agents/Web Re-Insurance Logistics Claims Actuarial Policy Systems CAT Teams BCP Underwriting GIS/ Geospatial Bi/Total Exposure INSURANCE: Site Master to support risk analysis and multi-channel insurers Coded location sources to subscribe to… 20

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 21 OIL & GAS: Master Data & Smart Lifecycle Mgmt Integrate & Consolidate Info of Oil Wells Oil well master Enables a single source of truth for Wells, Fields, Pools, Areas and more Robust set of integration services based on open standards Integrated Enterprise Data Quality (OEDQ) Enables Data Governance Processes Integrate Information Based on a Industry-Standard Well Data Model Integration Layer * Optional Component Operations Dashboard Oracle Site Hub OEDQ

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 22 Road Map

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 23 Site Hub Roadmap Differentiating Solution in the MDM Market Enhanced MDM Capabilities Source System Management & Cross- referencing Identifying and resolving duplicates real-time Address cleansing at the time of entry Integrated Workplace System Out of the box enhanced integration for site specific view of Assets Property Usability & Visualization  Site Workflow Mobile Application Mobile application for iPad/tablet View and edit capability from mobile device Superior Integration Capability Publication Workbench Site Lifecycle Management Integration with eBS Projects Integration with document management system Site Frontend with Endeca Single consolidated view of site Now Next

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Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 25