1 State Information Data Exchange (SIDES) February 25 and 26, 2013 SIDES Overview

2 State Information Data Exchange (SIDES) Purpose of the Webinar Why and What is SIDES Who is Using it Current Statistics Review of the Various Formats Review of Code 99 Review of the Administrative Reports Current SIDES Activities Review of SIDES Website 2

3 State Information Data Exchange (SIDES) CY 2011 National UI Benefit Payment Accuracy  UI benefits paid: $ 47.9 Billion  Benefits Overpaid: $ 5.1 Billion (10.67%)  Top Causes of Overpayments:  Working & receiving benefits  32.0% of overpayments  $1.6 Billion Dollars  Incorrect Initial Eligibility Determinations (Reason for job loss)  21.1% of overpayments  $1.1 Billion Overpaid due to Separation issues

4 State Information Data Exchange (SIDES) Initial Eligibility Determination Performance  Separation Determination Quality CY 2011  Determinations scoring 95 points or more: 66.4%. (Criterion 75%)  29 States failed to meet the quality criterion  Separation Determination Timeliness CY 2011  Separation Determinations issued within 21 Days: 63.2% *.  41 States did not meet the 21 Day timeliness for Separations *Nonmonetary Determination Timeliness ALP = 80%

5 State Information Data Exchange (SIDES) What is SIDES?  Computer to computer exchange:  Web Services - SIDES  Web Site – SIDES E-Response  Single Point of Contact  Secure exchange  Authentication Certificates  Encrypted records and files  Data Standards  Standard Formats for data elements  Edits, Validations, Business Rules  Technical Standards  Open design following industry standards  Compliant with W3 standards

6 State Information Data Exchange (SIDES) General SIDES Infrastructure

7 State Information Data Exchange (SIDES) Benefits of UI SIDES Standardization of Information Requests – One format for states and employers Faster transit times (outbound and inbound) which reduces time pressure for both states and employers Guaranteed receipt/Confirmation of receipt Improves Timeliness and Completeness of UI Responses Saving Millions $ in Overpayments, erroneous employer charges, and ultimately UI tax rates. Single point of contact for both states and employers Reduce follow-up phone calls - Increase % of determinations made w/o further contact.

8 State Information Data Exchange (SIDES) Benefits of UI SIDES (cont.) Electronic storage & retrieval o Reduced amount of postage o Reduced amount of paper generated o Reduced staffing to handle paper forms o Reduced scanning/imaging expenses Eliminates legibility concerns of manual forms Reduces the number of appeals file Automatic issue creation (Hidden Separations) Reduced reconsidered determinations

9 State Information Data Exchange (SIDES) Production Summary – Separation Information SIDES transactions - Through 1/31/13  1,053,221 requests for separation information  1,019,044 separation responses Response Statistics – Through 12/31/12  99.95% of cases were timely responses .04% of cases were late responses .01% of cases had no response (most due to state duplicate start-up issues)  5.39% are code 99 - Employer has no further information about this Separation  Percent of Amended Responses for 12/2012 – 1.06%  E-Response transactions - Through 1/31/2013  1,394,834 requests posted  68,384 responses

10 State Information Data Exchange (SIDES) MD VT MA NH DC CT NJ RI DE AK AL FL HI LA MS TX AZ AR CA CO GA ID IL IN IA KS KY ME MI MN MO MT NE NV NM NY NC ND OH OK OR PA SC SD TN UT VA WA WV WI WY PR VI UI State Information Data Exchange System (SIDES) Separation Information Exchange 36In production 1 In production by February In production by December No date/plan As of January 31 st, 2013

11 State Information Data Exchange (SIDES) MD VT MA NH DC CT NJ RI DE AK AL FL HI LA MS TX AZ AR CA CO GA ID IL IN IA KS KY ME MI MN MO MT NE NV NM NY NC ND OH OK OR PA SC SD TN UT VA WA WV WI WY PR VI UI State Information Data Exchange System (SIDES) E-Response Employer Website 35In production 1 In production by February In production by December No date/plan As of January 31, 2013

12 State Information Data Exchange (SIDES) AK AL FL HI LA MS TX AZ AR CA CO GA ID IL IN IA KS KY ME MI MN MO MT NE NV NM NY NC ND OH OK OR PA SC SD TN UT VA WA WV WI WY PR VI UI State Information Data Exchange System (SIDES) Earnings Verification Exchange 2In Production 4In Production by 3/31/ In Production by 9/30/2013 3In Production by 12/31/14 As of January 31, 2013

13 State Information Data Exchange (SIDES) Employer / TPA Status Separation Information - Web Services Employers / TPA Production Operations ADP Inc., Unemployment Compensation Services (California) February 2, 2010 TALX - UC Express June 28, 2011 ADP Inc., Unemployment Group (St. Louis) June 28, 2011 Employers Edge August 20, 2012 Corporate Cost Control March, 2013 Barnett and Associates March 2013 Personnel Planners March 2013 Price Waterhouse Coopers May 2013 Employers Listed Below Expressed Interest in SIDES But have not Communicated an Implementation Date Mckenzie Chase Management UC Advantage Colorado Hospital AssociationSedg Wick CMS Thomas & ThorngrenCVSPeople Link Staffing SolutionsJCPenney Smith and Stillwell US Corp John Deere and Company Wayne County, MI SCI CompaniesWalmart Michigan Hospital Association Linkstaffing Caterpillar US 4U Alternative Risk ManagementPaychex Unemployment Cost Control, Inc.UTCA Price WaterHouse Copper People Systems FAR ManagementPre-EmployNSN Employer Services

14 State Information Data Exchange (SIDES) Governance

15 State Information Data Exchange (SIDES) UI SIDES Infrastructure and Data Exchange Applications

16 State Information Data Exchange (SIDES) Separations Format

17 State Information Data Exchange (SIDES) SIDES E-Response Screen Shots – Separation Information E-Response Website Welcome Page

18 State Information Data Exchange (SIDES) Log In Page SIDES E-Response Screen Shots – Separation Information

19 State Information Data Exchange (SIDES) SIDES E-Response Screen Shots – Separation Information Separation Information Requests Screen

20 State Information Data Exchange (SIDES) Creating a Response SIDES E-Response Screen Shots – Separation Information

21 State Information Data Exchange (SIDES) Additional Claimant Information Request SIDES E-Response Screen Shots – Separation Information

22 State Information Data Exchange (SIDES) Employment Information SIDES E-Response Screen Shots – Separation Information

23 State Information Data Exchange (SIDES)

24 State Information Data Exchange (SIDES)

25 State Information Data Exchange (SIDES)

26 State Information Data Exchange (SIDES)

27 State Information Data Exchange (SIDES)

28 State Information Data Exchange (SIDES) Attachments SIDES E-Response Screen Shots – Separation Information

29 State Information Data Exchange (SIDES) Submission SIDES E-Response Screen Shots – Separation Information

30 State Information Data Exchange (SIDES) Confirmation SIDES E-Response Screen Shots – Separation Information

31 State Information Data Exchange (SIDES) Amending a Submitted Response SIDES E-Response Screen Shots – Separation Information

32 State Information Data Exchange (SIDES) Earnings Verification Format

33 State Information Data Exchange (SIDES) Earnings Verification Format

34 State Information Data Exchange (SIDES) Earnings Verification Format

35 State Information Data Exchange (SIDES) Earnings Verification Format

36 State Information Data Exchange (SIDES) Earnings Verification Format

37 State Information Data Exchange (SIDES) Earnings Verification Format

38 State Information Data Exchange (SIDES) Monetary and Potential Charge Format

39 State Information Data Exchange (SIDES) Monetary and Potential Charge Format

40 State Information Data Exchange (SIDES) Monetary and Potential Charge Format

41 State Information Data Exchange (SIDES) Monetary and Potential Charge Format

42 State Information Data Exchange (SIDES) 42

43 State Information Data Exchange (SIDES) SIDES Employer Web Site

44 State Information Data Exchange (SIDES) SIDES Employer Web Site

45 State Information Data Exchange (SIDES) 45

46 State Information Data Exchange (SIDES) 46

47 State Information Data Exchange (SIDES) 47

48 State Information Data Exchange (SIDES) SIDES Administrative Reports

49 State Information Data Exchange (SIDES)

50 State Information Data Exchange (SIDES)

51 State Information Data Exchange (SIDES)

52 State Information Data Exchange (SIDES) Additional Updates Earning Verification Work Group (CO, GA, NJ, OK, WI) User Groups Web Site Review

53 State Information Data Exchange (SIDES) Questions SIDES Information: Contact: Chris Peretto, SIDES Director or (202)