Indiana University Professional Opportunities Orientation Program Kevin Campbell IT Manager

NCR Corporation - Quick Facts Founded in 1884 $5.92 billion revenue Over 30,000 employees Headquartered in Dayton, OH Conduct business in 130 countries Teradata Data Warehouse and Analytical Solutions Self-Service Store Automation

Entry level positions available in most organizations –Global IT organization –Business unit support:: Consulting, Engineering, Services –Initial position in IT Services typically months Subsequent positions involve a variety of assignments (Example: Software Engineering) –Financial and Human Resource Systems –Sales and Marketing Systems –Order Management Systems –Customer Services Systems –Data Warehouse Careers in IT

ApplicationDevelopment Technology & Infrastructure ProgramManagement IT Partners IT Functional Organization Model

Software Engineer –Software Developer –Application Support and Deployment –Database Design & Administration –Systems Architecture –Vendor Management Technology Solutions Engineer –Technology Solutions Engineer –Technology Solutions Architect Business Solutions Consultant –Information Technology Partner –Business Solutions Consultant Technology Consultant –Processing Solutions Consultants –Operations Analyst –Service Desk Consultant Project Management –Project Managers –Project Coordinators –Program Managers IT Job Families

IT Career Paths Non-IT Paths IT Business Path IT Technical Path Undergrad Entry Graduate Entry Technical Skills: Programming, Systems Integration, Application Support & Deployment Business & Technical Skills: Planning, Systems Analysis Emphasis on… Business Skills: Strategic Planning, Advanced Systems Analysis, Technical Background

An Example Career Path Software Engineer - 4 years –US Order Systems Development/Support –US Billing Systems Development/Support –US Inventory Systems Development Team Leader - 2 years –US Inventory Systems Development/Support Program Manager - 3 years –SSD Business Unit OLS Manager Development Manager - 4 years –Global Financial Systems Level II Development Manager - Current –Global Product Team

Preparing for a career in IT Success in a broad Academic Curriculum –Technical courses - Programming, 4GL, Database, Information Engineering/System design, Web/Internet –Business courses - Finance, Marketing, Management,etc. Courses with team projects and case studies a plus –Helpful - Speech/public speaking Work Experience / Internships Personal Characteristics –Interpersonal Skills –Communications Skills –Initiative, Innovation, Integrity –Leadership –Enthusiasm

Key Challenges/Changes in IT Alignment of IT with a constantly changing business and political world Global centralized applications Focus on integration vs.. development The “Buy and Apply” strategy Changing technology Outsourcing Customer Interaction

Take Ownership of Your Career Work with manager on training plans Take advantage of educational opportunities, tuition reimbursement programs & professional certifications Work with manager to establish career goals and align assignments to them Research potential positions Build your network Find a mentor Assess career goals regularly

Thank you!