Intacct: When Clients Need More Than QuickBooks Calvin Wilder Founder and CEO SmartBooks Corp.

QuickBooks is a Great Fit For Many Small Businesses There is a reason it has 90% market share 1.Low cost ($30-$300/mo) 2.Rich feature set for its price point 3.Numerous third party integrations 4.Easy to use 5.Widely supported 6.Has been the standard for two decades

Unfortunately for QuickBooks… 1.Most installed base is on local desktop software, not the cloud 1.Third party developers dropping support for Pro, Premier, Enterprise 2.QuickBooks is pushing QBOE now 1.Accountants reluctantly dealing with historically shunned product 2.Software migrations aggravating existing customers (new customers starting on QBOE) 3.Online Edition has limited features (though continuing to expand and has some nice features) 4.Xero was built from scratch on the cloud and is ahead of QBOE in some areas 1.Multi-currency, 3 rd party integrations, rapid pace of innovation 5.Mid-market solutions including Intacct and NetSuite marketing to smaller businesses 6.Remains to be seen what will happen to QB market share in the next decade

Limitations of QuickBooks Yields Need for Robust Alternative 1.No revenue recognition management features 2.Multi-currency is cumbersome 3.No multi-entity support. Poor-man’s consolidation with Enterprise Edition. 4.Report writer is very limited– impossible to create custom reports businesses would benefit from 5.Desktop Editions are not in the cloud so IT headaches remain 6.Online Edition has limited features (though continuing to expand and has some nice features) 7.No real workflow around Purchasing or Sales Order Handling. Some forms, but not really feasible to open up QuickBooks to employee base and use for workflow management 8.Limited dimensions limit reportig (classes and sometimes location, customer type, vendor type) 9.Limited use of custom data fields 10.No real dashboard or KPI features to present real-time data to managers

Introducing Intacct 1.Built in the cloud from scratch– 100% browser-based 2.Built to support mid-market and select Enterprise accounting needs. Public companies run on Intacct. 3.Price point from $200/mo to $1500/mo for most small-midsize businesses 4.Delivers principal benefits to SMBs that QuickBooks doesn’t effectively support: 1.Highly customizable reporting (infinite dimensions) 2.Online workflow for sales order handling and purchasing 3.Revenue recognition 4.Multi-entity including consolidations and automated intercompany due to/from 5.Multi-currency 6.Dashboards 7.Easily extend to employee base with granular access rights

Intacct Partner Ecosystem EXPENSE MGMT MANUFACTURING BUDGETING / PLANNING SUPPLY CHAIN PROFESSIONALSVCS PAYROLL BILLING PAYMENTS BUSINESSINTELLIGENCE NONPROFIT DOCUMENTMANAGEMENT FIXED ASSETS VAT / TAX 1099 MIDDLEWARE CRM 120+ partners 75% of Intacct customers integrate with 2+ partners

Next Level Solution  Track true financials and operations  Visibility for planning/strategy  Flexibility as needs change Drive performance and growth Managing for Long-Term  Process automation  Oversight and controls  Accuracy and compliance Make my business more efficient Better Every Day

Scalability Example Entities/currencies Employees Consolidation Days < 1 Hour 2013 TOP IPO of 2012 TOP IPO of 2012 Software for Global Property and Casualty Insurance 2009 $2.5+M Improvement in collections 22% Staff savings 40% IPO-related savings Operational automation and cost savings Began working with Intacct

Sales Order Automation Quote Create in integrated CRM or in Intacct Pending Sales Order Salesperson posts for manager approval Approved Sales Order Ready for fulfillment Fulfillment Account activation, product shipment, etc Invoice Invoice customer

Purchasing Automation Purchase Request Employee posts Approved Purchase Request Manager approves Purchase Oder Ready for purchase; issue to vendor Unapprove d Bill Received pending PO match or manager approval Approved Bill Ready to be paid

Project Order Automation Integrated, Automated Process  No more data re-entry/re-keying  Integrated rules/controls  Automated revenue recognition/billing/order processing  High accuracy  Automated financial reporting PLUS operating data Process Solution  Increased revenue  Audit-quality data  Improved cash flow  Customer satisfaction  Higher resource utilization Business Benefits Step I Quote entered in CRM with items and request for implementation resources Step II Quote flows from integrated CRM system to sales operations for approval Step III Services VP reviews contract and approves Step IV Approved order (items), time and expense, customer invoiced, and revenue recognized Step V Project manager secures implementation resources

Revenue Recognition Automation Reporting Forecasting, Waterfall, Renewal, Churn (by segment) Revenue and Deferred Revenue Automatically posts to GL Apply Revenue Recognition Template Even monthly over term of contract/invoice Create Invoicing Schedule Quarterly Post Sale Annual subscription

Inventory stock status to website Sales Order to GL End-to-End E-Commerce Example Online Shopping Cart Merchant Card Processing Warehouse Customer credit card info Customer payment to GL Shipment transaction to GL Fulfillment order to warehouse Real-Time Reporting 1.Inventory on hand 2.Orders in process 3.Cash and A/R 4.Accrual-basis revenue & expense recognition

Dashboard Example 1: SAAS MRR & ACV Bookings Customer Analysis Churn Analysis CEO Dashboard

Dashboard Example 2: Professional Services

Dashboard Example 3

Limitations of Intacct 1.Manufacturing 1.No native manufacturing support beyond basic kitting 2.Costing methods limited; best suited to distribution of finished goods 3.Requires third-party integrations 2.Niche industries 1.Banking 2.Industry-specific features not found in general GL system and not supported by third-party integrated software

Other Considerations 1.Cost 1.Higher than QB or Xero; less than NetSuite, Dynamics, and other enterprise sw 2.Implementation 1.Planning 2.Data migration (trial balance or transactions) 3.Timeline 3.Learning curve 1.With all the power comes the need to understand how to use it 4.Software administration 1.Need internal point person trained 5.Support 1.Can buy direct from Intacct but best via IAP or VAR

Live Demo

Q&A 1.Specific challenges faced by your clients that Intacct could solve? 2.Comparison with NetSuite 3.What else?