Microsoft Premier Offering Project Server 2007 Health Review Bishan Ruder Premier Field Engineer (PFE) Enterprise Project Management (EPM)

Microsoft Confidential Overview Program Goals: Assess risks of specified environment using a suite of data collection tools Identify key areas where your environment deviates from MS Best Practices Provide enough details to plan improvements and mitigate risks Program Phases: Environmental Assessment: MS personnel collects detailed data regarding your environment focusing on key known critical areas Analysis and Reporting: MS personnel analyses data and compares to best practices, yielding reports and data reflecting key findings and risks Remediation: Once identified issues and risks have been remediated, you should see a reduction in support incidents and improvements in infrastructure efficiencies

Microsoft Confidential Project Server 2007 Review Review Architecture/Topology Perform a check of the platform Patch, Hotfix and Service Pack information Review Event logs for errors and provide workarounds/solutions Administration review: Cube Builds Active Directory Synchronization Customizations Permissions and Security Templates Queue Services Disaster Recovery Review and recommendations Knowledge Transfer P12ACTool

Microsoft Confidential P12ACTOOL.exe What is P12ACTOOL.exe? Series of Checks on the databases Checks for around 22 known issues Under what situations would the customer need the P12ACTOOL.exe Customer to send over the DB’s first to test, else Customer may run the tool and send the output file to the support engineer Customer ready version available Follow up should be conducted with Microsoft Engineer, or through Microsoft Premier Agreement

Microsoft Confidential P12ACTOOL.exe Usage Instructions Readme instructions are available on running the script The Microsoft support engineer has the internal readme that provides references and workarounds to the issues What should I do if the tool detects a condition(s) that does not relate to the issue that the customer called in about? Primary focus to resolve the issue at hand. Provide recommendations on the next steps Most of the issues detected are bugs Open separate cases as ‘non-dec’

Microsoft Confidential CONTACT DETAILS Bishan Ruder Premier Field Engineer (PFE) Enterprise Project Management (EPM) Mobile: