CNA Employment Opportunities – On Campus Recruiting 2 CNA Presentation Topics CNA History and Background Entry Level Positions Qualifications Required Daily Tasks Advancement Potentials Training Programs Performance Reviews Salary Rates

CNA Employment Opportunities – On Campus Recruiting 3 From Humble Beginnings... CNA traces its roots to an insurance start-up launched in 1897 by Detroit entrepreneur Collins Hubbard Today, Chicago-based CNA is a global insurance leader

CNA Employment Opportunities – On Campus Recruiting 4 CNA Rankings Commercial lines 4 th ranking based on 2002 direct written premium; P/C 11 th ranking based on 2002 net written premium; P/C reinsurer 14 th ranking based on 2002 net written premium; Global reinsurer 28 th ranking based on 2001 gross written premium; L/H 51 st ranking based on 2001 net written premium. 4 th largest U.S. commercial lines insurer 11 th largest U.S. property/casualty insurer 14 th largest U.S. property/casualty reinsurer

CNA Employment Opportunities – On Campus Recruiting 5 Technology at CNA JAVA (J2EE) Websphere XML VPN Oracle SQL UNIX / AIX Windows 2000 / XP Wireless Multi Terabyte Data Warehouse Business Intelligence Mainframe (COBOL)

CNA Employment Opportunities – On Campus Recruiting 6 Entry Level Positions Application Development Analyst Conducts detailed analyses of specifications, requirements, and equipment configurations for CNA systems Develops and prepares computer applications (codes new or existing applications and/or integrates purchased solutions) Prepares program test data, tests debugs programs Supports operations area technical staff in implementation of application into production. Acts as liaison between clients and application areas

CNA Employment Opportunities – On Campus Recruiting 7 Entry Level Positions Quality Assurance Analyst Assists in preparing and conducting quality assurance testing of software and systems utilizing problem-solving assistance tools Provides help desk support to client and IT technical staff in resolving basic QA process or procedure questions Recommends process improvements and assists project managers in implementation of basic process improvement strategies May assist in the development of QA metrics for assessing application software or systems

CNA Employment Opportunities – On Campus Recruiting 8 Entry Level Positions IT Summer Internship Program Designed to give students real-world work experience within several areas of IT: Infrastructure, Network Ops, QA, Security, Solutions & Designs, and Systems Development Professional and Personal Development activities such as public speaking and Lunch & Learns with senior management Hands-on projects with assigned mentors Full-time work schedule Internship will last 8-12 weeks (start dates will vary)

CNA Employment Opportunities – On Campus Recruiting 9 Application Development Analyst Bachelors’ Degree in CIS / Computer Science or other related discipline Related Internship or IT Experience (for Full-Time candidates) Minimum 3.0 GPA Technical knowledge varies upon department location Requirements Quality Assurance Analyst All of the above, as well as: Overall understanding of the project management life cycle and prior use of project management tools Good verbal and written communication skills with the ability to effectively interact with internal and external business partners

CNA Employment Opportunities – On Campus Recruiting 10 Scott Daily Tasks Server Implementation − Analyze current applications & processes and recommend improvements − Travel to 5 U.S. locations for systems audit and implementation − Assist Coordination of new Server Infrastructure in multiple Business Environments and verify application compatibility Outsourcing Strategy − Model Approaches & Processes − Determine Strategy to effectively Outsource in order to Maximize Internal Talent, as well as allocate support activities. Support Lead − Troubleshoot errors associated with in-house applications − Liaison between business users and IT support and development

CNA Employment Opportunities – On Campus Recruiting 11 Elaine Daily Tasks Subject Matter Expert − Production support liaison − Test code prior to deployment − Create documentation per business requests Claim Center Project − Component Unit testing and End to End testing − Maintain documentation

CNA Employment Opportunities – On Campus Recruiting 12 Advancement Potentials AVP Application Developer Sr. Specialist 260 Architecture Sr. Specialist 260 IT Project Management Sr. Specialist 260 Application Developer Sr. Technical Specialist 320 T3 Application Developer Specialist 240 Application Developer Director 320 IT Project Management Sr. Specialist 260 Individual Contributor Manager Path Application Developer Manager 260 IT Project Management Specialist 240

CNA Employment Opportunities – On Campus Recruiting 13 IT Specific Training Programs No formalized training program. We have mentors assigned to new hires once they have started, and there is project level training provided as needed. CNA encourages employees to stay abreast of new technology within the company by sending them to internal training sessions. Ongoing Education CNA offers tuition re-imbursement for classes you take related to your role or business CNA will pay for certifications which are applicable to your role (MCSE, PMI, etc.)

CNA Employment Opportunities – On Campus Recruiting 14 Expectation and Measure Setting Performance Reviews Manager and Employee define what performance objectives and competencies are expected for the performance period. Measures are created to determine success. Development Planning Performance Evaluation Manager and Employee determine the development plan based on the employee’s performance expectations Manager and Employee evaluate the employee’s actual performance as compared to the measures set forth in the definition period.

CNA Employment Opportunities – On Campus Recruiting 15 Salary Rates Bands for Various IT Positions: Application Development Analyst – 220 Application Developer Specialist – 240 Application Developer Sr. Specialist – 260 Application Development Director - 320

CNA Employment Opportunities – On Campus Recruiting 16 Learn More About CNA Indiana University Recruiting Schedule: September 9 th : IT Career Fair September 30 th : IT SCOOP Presentation October 21 st : IT On-Campus Interviews 2 nd Round Interviews- Home Office Visits: Friday November 5 th - Friday, December 3 rd