INSTANT PEOPLE INSIGHTS Injazat partners with Qlearsite to bring ‘People Analytics’ to Leaders across the UAE. The art of leadership is getting a boost from some new, cutting-edge technology, in the form of a powerful new ‘People Analytics’ tool. Injazat, the recognised market leader in the region for information technology services has partnered with Qlearsite to bring this pioneering innovation to the UAE using its Tier IV Premier Data Center to deliver ‘People Insights’ through our secure locally hosted cloud solution. Leadership: Knowing your People It is often said that great leaders seem to know everything about their people. From remembering everyone’s names, to recalling the day they joined – they understand every detail about the people who are expected to follow them along sometimes a long, hard road. Perhaps perfect recall is a simple trick in a small team but what about a complex, organisation with thousands of people? How are modern leaders expected to hold so much information in their heads? Today there is a powerful tool that not only allows leaders to access their people data, it also helps them analyse it to find hidden insights. Injazat is working with the team behind this new ‘People Analytics’ software to deliver another first for the UAE – machine learning and artificial intelligence capabilities specifically designed to help leaders predict the future of their organisations. A Simple Example: Spans of Control How many people can one person manage? With too many people, a team will quickly become unwieldy and difficult to direct. Too few and managers will find they lack the resources to get the job done. It is a fine balancing act, but getting ‘Spans of Control’ right is critical to the effectiveness of any organisation. In Partnership with

72% PEOPLE = PROFIT +7.2% 1% Productivity +3.2% 5% Salary Var. +2.5% 5% Attrition +1.4% 10% Absenteeism Despite its importance, this information is typically buried in out-of- date PowerPoint slides that are manually maintained in a time consuming process. Hidden in these pages is the valuable data that leaders need to guide their decisions. That is the old way – but now ‘Organisation Design’ is about to get an innovation update. Partnering to Bring Innovation to the UAE Injazat’s leaders are pioneering a new approach, both for their own organisation and across the UAE. By partnering with Qlearsite, a People Analytics technology, Injazat’s Directors can explore their organisation in real-time using a secure iPad, seeing the detail of every team and making better, faster people decisions. Injazat is using its long history of IT delivery and security to safely provide this technology to the UAE. A combination of the latest techniques in Big Data manipulation and Injazat’s secure, locally hosted cloud solution, means the UAE can now access a world class People Analytics capability, safely and easily from a tablet. Furthermore, Injazat is adapting Qlearsite for local market needs. By customising the software to the UAE, Injazat is helping support Emiratisation efforts and Abu Dhabi 2030 Vision. That means leaders can monitor the opportunities provided to young UAE Nationals as they explore their own paths to leadership – training hours, promotion rates, performance, attrition statistics and all other data can now be quickly and simply accessed. "If people are your most important asset, then understanding how to get the best from them is the key to your success” Using Data to Empower People Few would undertake a journey without first looking at a map, or at least making sure that Google Maps is installed on their phone! Information about where you are and the road ahead is essential to reach your destination – the same applies to organisations. After all, if people are your most important asset, then understanding how to get the best from them is the key to your success. Using this new technology, any leader can now access the information they need to make better people decisions and the results are powerful. Lower costs, higher margins and healthier, happier workers. One organisation used ‘People Analytics’ to identify that its best employees were leaving after exactly two years of service. Having spotted the trend, they were able to launch an initiative to help guide staff through the difficult transition into junior manager roles – a transition that happens after precisely two years. A simple insight that is helping them keep their best people, for longer. The Future: Higher Intelligence The current People Analytics capability is already powerful but Injazat is taking it further. In the coming months, Injazat will be helping Qlearsite bring to the UAE machine learning techniques that will enable HR to make accurate predictions about the workforce. From simple staffing level forecasts to predicting attrition or even spotting the warning signs of long-term illness - Artificial Intelligence is about to arrive in the HR teams of the UAE. *Staff cost is the largest component of operating cost for Services Organisations (Staff Cost)* Other Improvement in KPI Costs Profit Impact Source: McKinsey, Qlearsite Controlling staff cost and getting the best out of your people are crucial to the bottom line