Understanding the TDE Series 2009 Edition KX-TDE Hybrid IP PBX Features Distribuidor Autorizado Part 2 Dec-2009

Connecting a TDE model to a Portable Station (PS) makes it possible to access the PBX features via the PS for smooth, easy communication. Using the Wireless XDP, you can set the handset to the same extension as your desk phone, and then receive calls when you're away from your desk. You can take calls wherever you are, so you never keep a customer waiting. The TDE Series can be integrated with Panasonic Wireless solutions. Basic You can receive calls while you're away from your desk. Office Factory See Chapter 16 of the General Description for more details. 1. Wireless Convenience Customer Advantage KX-TD7680KX-TD7690 Offices Offices Factories Factories Hotels Hotels Department stores Department stores Car dealers Car dealers VI Higher Office Productivity Higher Office Productivity Effective for businesses like these... dvantage 2.4GHz PS

You can take calls wherever you are, so you never keep a customer waiting. See Chapter 16 of the General Description for more details. 1. Wireless Convenience Customer Advantage Cell-Station There are several Wireless Cell Stations available for the KX-TDE Series: Cell coverage area DT3xx Series Cell-Station *SXDP TDE PBX Cell-Station The TDE Series can be integrated with Panasonic Wireless solutions. VI Higher Office Productivity Higher Office Productivity Using the Wireless (SXDP) feature, you can set the handset to the same extension number as your desk phone, and receive calls when you are away from your desk. TDE PBX Connection Diagram PSTN ISDN KX-TDE is a 8ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). KX-TDE0142- is a 3ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). KX-TDE0141- is a Low-cost 2ch cell station available for all TDE PBX, and is directly connected to a single port of either a DLC or DHLC card. CSIF PSTN ISDN DHLC/ DLC dvantage

You can take calls wherever you are, so you never keep a customer waiting. See Chapter 16 of the General Description for more details. 1. Wireless Convenience Customer Advantage Cell-Station There are several Wireless Cell Stations available for the KX-TDE Series: Cell coverage area DT3xx Series Cell-Station *SXDP TDE PBX Cell-Station The TDE Series can be integrated with Panasonic Wireless solutions. VI Higher Office Productivity Higher Office Productivity Using the Wireless (SXDP) feature, you can set the handset to the same extension number as your desk phone, and receive calls when you are away from your desk. TDE PBX Connection Diagram PSTN ISDN KX-TDE is a 8ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). KX-TDE0142- is a 3ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). KX-TDE0141- is a Low-cost 2ch cell station available for all TDE PBX, and is directly connected to a single port of either a DLC or DHLC card. CSIF PSTN ISDN DHLC/ DLC dvantage

You can take calls wherever you are, so you never keep a customer waiting. See Chapter 16 of the General Description for more details. 1. Wireless Customer Advantage The Coverage can be extended with DECT Cell Station Repeater. VI Higher Office Productivity Higher Office Productivity Connection Diagram KX-TDE0141 KX-TDE0142 KX-A272 Daisy Chain configuration TDE600 KX-A272 The KX-A272 is compatible with the following cell stations: KX-TDE0141 KX-TDE0142 The KX-A272 DECT Repeater greatly extends the range of your DECT telephones or PBX cell stations. The KX-A272 repeater extends the range in all directions, allowing several areas to be covered.

You can take calls wherever you are, so you never keep a customer waiting. See Chapter 16 of the General Description for more details. 1. Wireless IP Cell-Station Customer Advantage The Coverage can be extended trough IP Network. VI Higher Office Productivity Higher Office Productivity Connection Diagram TDE600 Seamless Hand over The KX-NCP158 is a High density cell station: 8 channels Requires DSP Card at MPR Máx. 16 IP-CS on network The KX-NCP158 IP-Cell Station carries the signal across the IP Network. IP KX-NCP158 Roaming Local office Remote office DSP-16/64

MobileNetwork ISDN VI Higher Office Productivity Higher Office Productivity Effective for businesses like these... 2.Mobilephone Integration ―Receiving Calls GSM Mobile telephones can be registered to the PBX as extensions. The mobile telephone members work as "Virtual" Portable Stations (PS) and use 3-5 digit PBX extension numbering. Calls that come for salespeople while they are out of the office can be sent to their mobile telephone without having to use call forwarding. Note: KX-NCS4910 License is required. Simultaneous Ring (Parallel Connection) Parallel connection (Simultaneous Ring) TDE PBX ICD Group Mobile team worker (Max.4) Mobile telephone programmed Simultaneous or Delayed Ring Note: Max. 128 ICD groups are available. KX-NCS4910 SD License is required. Feature is not available with Analogue CO. Companies with many branch offices Companies with many branch offices Factories Factories Hotels Hotels Department stores Department stores Car dealers Car dealers 7 See Chapter 16 of the General Description for more details. Receive calls that come to the office's wired extensions on a mobile telephone. Customer Advantage dvantage Never miss a call. Provide customer contact to mobile telephone in emergency without informing actual mobile telephone number. TDE PBX Incoming Call MobileNetwork ISDN ICD Group Ring (with Other Wired Extensions) Incoming Call (MPR Ver. 3.0)

MobileNetwork PSTN MobileNetwork PSTN Effective for businesses like these... Note: Requires system programming. Default setting ‘Disable’ (No DISA for Fwd transfer). Incoming Call Mobile telephone user presses ‘#’ to get dial tone and dials ‘105’. DISA transfers call to PBX extension 105. Companies with many branch offices Companies with many branch offices Factories Factories Hotels Hotels Department stores Department stores Car dealers Car dealers Customer Advantage KX-TDA0191/0192/0194 DISA Message card must be installed. KX-NCS4910 license is required. See Chapter 16 of the General Description for more details. Work can be smoothly handled from outside the company. Phone charges for outward calls are billed to the company telephone line, so there is no need for the person to pay them and seek reimbursement later. Calls can be made from a mobile telephone without disclosing the mobile number. Features Available via DISA without Password Log-in / Log-out CO Access Extension Call Absent Message Setting 2.Mobilephone Integration ―Making Calls Call from a GSM mobile telephone when out of the office and use the same features as an office extension. VI Higher Office Productivity Higher Office Productivity dvantage e.g.)The user can use abbreviated dialling to call extensions. Ext105 TDE PBX Transfer Calls from a Mobile Telephone Calls received on mobile telephones can be easily transferred to other people in the office. Access the PBX System Features When a mobile user calls the office from a mobile telephone, the system automatically recognises the user as a staff member and gives him/her all the rights of extension users. Message Card (DISA) Message Card (DISA) e.g.) Mobile users can transfer calls to their office after receiving them on a mobile telephone. (MPR Ver. 3.0)

QSIG protocol TDE PBX Other PBX Ext 101Ext 102Ext 103Ext 201Ext 202 QSIG is one of the most flexible platforms for networking systems. QSIG enhances the TDE Series' ability to pass call-processing data to other systems and makes the TDE Series a very network-friendly system. You can build an economical new system while still using your current system. QSIG protocol Companies with many branch offices Companies with many branch offices Airline companies Airline companies Transportation industries Transportation industries Basic You can make effective use of your current PBX. The TDE Series supports the QSIG protocol, which makes easy PBX networking possible. I can use our existing PBX too? No problem! See "QSIG Network" section of the Feature Guide for more details. 3. QSIG Networking Customer Advantage VI Higher Office Productivity Higher Office Productivity Effective for businesses like these... dvantage

Major cost savings, especially if you have distant branches VoIP (Voice over Internet Protocol) is a new communication method using an IP network to carry voice communication. If you use a leased line for the IP network, VoIP allows you to talk to your remote offices anywhere in the world for no additional charge. VoIP also allows simultaneous voice and data transmission. See Chapter 1. 1., Chapter of the General Description for more details. 4. VoIP (Voice over Internet Protocol) Ext.1999 Ext.1000 Customer Advantage Easy, low-cost communication within the network IP Private Network Network Japan U.K. Brasil.... Connection diagram.... Dials [2999] Ext Ext.2000 Ext Ext.3000 PBX-1 PBX-2 Router PBX-3 Router Ext.1000 VI Higher Office Productivity Higher Office Productivity dvantage There‘s no long distance charge ―no matter how long you talk to your overseas party. IP-GW Managed IP Network Automatic re-routing of VoIP calls to PSTN Trunk (MPR Ver.3.0) If outbound VoIP trunk connection fails, calls can be re-routed through PSTN lines using Quick Dial numbering plan.

Customer Advantage Never waste time calling a busy branch office extension. VI Higher Office Productivity Higher Office Productivity Effective for businesses like these... 5.Network ICD Group Note: KX-NCS4910 License is required. See Chapter 18 of the General Description for more details. Extensions organised across the network into an ICD group. dvantage (MPR Ver. 3.0) TDE PBX -1 TDE PBX -2 TDE PBX -4 TDE PBX -3 VoIP or ISDN QSIG TDE PBX -5 ICD Group 1 ICD Group 2 ICD Group 3 A maximum of 5 PBXs can be part of a Network ICD group where each PBX can have a maximum of 32 local extensions per ICD group. When only two PBXs are connected in a network (not including a VoIP network), both PBXs can have extensions with the same leading number. TIE Call by Own PBX Extension Number Companies with many branch offices Companies with many branch offices

Customer Advantage Never waste time calling a busy branch office extension. Companies with many branch offices Companies with many branch offices Airline companies Airline companies Transportation industries Transportation industries VI Higher Office Productivity Higher Office Productivity Effective for businesses like these... 6.Network Direct Station Selection (N-DSS) 8 PBX Systems in a private network can have a maximum of 250 network extensions stored on DSS keys (N-DSS: Network-DSS), in order to monitor busy user status across a network of TDE PBXs. Note: KX-NCS4910 License is required. One ICD group should have 8 or less extensions monitored by other TDEs in order to reduce NDSS data traffic. See Chapter 18 of the General Description for more details. Busy Lamp Field (BLF) A programmed DSS key LED will show the status of an extension. London (PBX -1) N-DSS Status VoIP or ISDN QSIG An extension's busy status can be monitored from any telephone on the network. dvantage New York (PBX -2) Paris (PBX -3) SP (PBX -4) Sales (busy) Accounts (busy) Warehouse (idle) Sales (idle) Monitor Extension Bi-directional monitoring (250 Network DSS keys for 8 PBX systems) (MPR Ver. 3.0) Sales (idle)

See Chapter 18 of the General Description for more details. Customer Advantage VI Higher Office Productivity Higher Office Productivity 7.PS Roaming Note: KX-NCS4910 license is required. 16 Effective for businesses like these... Companies with many branch offices Companies with many branch offices Factories Factories Hotels Hotels Use the Portable Station (PS) to make or receive calls while at a different branch office. You can take calls wherever you are, so you never keep a customer waiting. ＜ System ＞ One PS can be registered to a maximum of four PBX systems. Each virtual PS is set to forward calls to the extension number of the actual PS as registered at one of the other PBXs. 13 The user can use the Portable Station (PS) that he or she ordinarily uses at the office in exactly the same way while at a different office. For example, a salesperson from the London office can make or receive calls with his or her own PS while visiting a branch office in Paris, Milan, or São Paulo. Incoming call dvantage Milan (PBX-3) São Paulo (PBX-2) Private Network Paris (PBX-4) Fwd Headquarters (PBX-1) Virtual PS-2 Virtual PS-3 Fwd ICD Group Virtual PS-1 (MPR Ver. 3.0)

The TDE PBX systems provide a variety of call distribution options. When a call comes in to a busy line or an unattended phone, the system can distribute it to another extension, a voice mail system, a home or mobile telephone, or other pre-programmed destinations. Callers never get a busy signal, so you never lose out on a business opportunity. Call Distribution Examples 1. Ring all extensions (Simultaneous Ring). 2. Ring available extensions in order (UCD). 1st call2nd call3rd call The TDE Series offer sophisticated Call Distribution features. See Chapter 8 of the General Description for more details. 8. Call Distribution Customer Advantage Call centres Call centres Hotels Hotels Boss / Secretary Boss / Secretary VI Higher Office Productivity Higher Office Productivity Effective for businesses like these The forwarding order can be set (Priority Hunting). Ext 210Ext 215Ext 232Ext 212 1st Priority 2nd Priority 3rd Priority 4th Priority Reception Department Secretary Boss dvantage

Callers never get a busy signal, so you never lose out on a business opportunity. See Chapter 8 of the General Description for more details. Customer Advantage Key features can be accessed via telephone keypad by dialling pre- programmed key combinations called ‘flexible numbering plan’. E.g. If all extensions in a group are busy, an ‘Overflow extension’ can be set take the unanswered calls. OverflowExtension BusyBusyBusy These key combinations can also be set to programmable keys. +++ The TDE Series offer sophisticated Call Distribution features. Call centres Call centres Hotels Hotels Boss / Secretary Boss / Secretary Call Distribution Examples 5. Flexible Numbering 6. Overflow Extension Effective for businesses like these Call Distribution 4. Longest Idle Extension (ACD) 4. Longest Idle Extension (ACD) Calls can be distributed first to the extension that has been idle for the longest. Time VI Higher Office Productivity Higher Office Productivity dvantage = Log-in/Log-out Longest Idle Extension Time 1 Extension ABCABC Next Call = Length of call # = Order of Incoming calls Note:KX-NCS4910 License And E-MEC Card is required.

1. Simple Automated Attendant (DISA) Improve both customer satisfaction and company image With DISA/Auto Attendant (AA) callers can reach the intended party without going through an operator. There are two Automated Attendant functions which allow small companies to provide the same level of service as a large corporation. See Chapter of the General Description for more details. 9. DISA/Automated Attendant Effective for businesses like these... Trading companies Trading companies Hotels Hotels SOHO SOHO Using the DISA feature, you can easily set up an auto attendant to professionally handle all incoming customer calls to your businesses. An auto-attendant can drastically reduce the amount of call traffic handled by the operator - allowing the operator to spend more time with your new or important customers. Functions supported include ability to: Set-up multi-level Auto Attendant (Max. 64 message levels) Create Flexible Message Flows Play Different Greetings Based on Time of Day (Day/Lunch/Break/Night) Intercept DISA Routing – When No digits are pressed Assign Floating Extension for each OGM for easy programming These features provide you with greater flexibility and increases staff productivity. Customer Advantage VI Higher Office Productivity Higher Office Productivity dvantage Order Dept Service Dept No Digit Pressed Operator Requires KX-TDA0190 OPB3 Card and also Message Card: KX-TDA0191/0192/0194 Press 1 – To Place Orders Press 1 – For Customer Service Welcome To ABC Electronic Store Play Auto Attendant Main Menu

See Chapter 8.5. of the General Description for more details. Effective for businesses like these... Trading companies Trading companies Hotels Hotels SOHO SOHO Improve both customer satisfaction and company image Increase customer retention by keeping your customers positively engaged with voice message feedbacks while they are waiting for their call to be answered. When setting up an Incoming Call Distribution (ICD) group for your customers - the Message Card allows you to provide appropriate OGM messages to callers waiting in queue. Simply use the Queuing Time Table feature of the KX-TDE PBX to create any message sequences for your business needs. These features provide you with greater flexibility and increases staff productivity. Customer Advantage Businesses in the hospitality market could easily benefit from this feature where guests can receive a pre-recorded reminder message on their room extensions. At set time, the phone system calls the extension and plays an appropriate message. Different messages can be played based on time of day settings (example: Day/Lunch/Break/Night). Businesses needing to implement guest wakeup alarm are just one of the examples where a timed reminder message feature can be implemented. 9. DISA/Automated Attendant VI Higher Office Productivity Higher Office Productivity dvantage 2. Incoming Call Distribution Queue 3. Timed Reminder Messages Welcome To Message Play Message Play On Hold Music Yes No – add to queue

Improves both customer satisfaction and company image See Chapter 8.5. of the General Description for more details. Effective for businesses like these... Trading companies Trading companies Hotels Hotels SOHO SOHO 4. Advanced Automated Attendant (Voice Processing System) Customer Message Voice Mail System I’m either on another call, or away from my desk. Please leave a message. … Beep! The DISA/Auto Attendant feature can be integrated with a Voice Processing System to give you superior call routing and messaging features. If a desired extension is busy or unavailable, callers can still be directed to that extension using the AA feature and are greeted by the Voice Mail system. Messages can be left for the desired extension ensuring that all important calls are never missed. A message indication lamp on the DPT will light to alert the extension owner that a message is waiting for them. TDE PBX These features provide you with greater flexibility and increases staff productivity. Customer Advantage 9. DISA/Automated Attendant VI Higher Office Productivity Higher Office Productivity dvantage Auto Attendant combined with a Voice mail System.

UCD (Uniform Call Distribution) distributes incoming calls evenly among all extensions in order. Distribute Incoming calls – therefore the workload is distributed evenly among the staff. Incoming calls can be distributed to your staff. See Chapter of the General Description for more details. 10. Uniform Call Distribution (UCD) Customer Advantage Effective for businesses like these... Call centres Call centres First Example Second Third All extensions are busy. Please wait. Basic A message is played when all of the lines are busy. You can use the built-in call centre setting. Basic Calls are uniformly distributed. Callers Good Morning. This is Panasonic. All agents are busy now. Please hold the line. (Music plays) Sorry, all the agents are still busy, Please hold the line. When an agent becomes free Repeat Music and Message Busy Busy VI Higher Office Productivity Higher Office Productivity dvantage

See Chapter of the General Description for more details. 11. Agent Features Customer Advantage Effective for businesses like these... Call centres Call centres Agent Features. Walking Extensions for Virtual Extensions ― ‘Hot Desking’ is the concept where an agent can log-in to any unused desk phone with a pre-programmed ID number, and that phone takes on their settings. The KX-TDE has many Agent features that increases Call Center functionality. Log-in/Log-out ― Allows Agents to log into a ring group with an ID number. All calls received by the agent are displayed on the report until the agent has logged-out. If a pre- programmed number of calls to an agent remain unanswered, the agent is automatically Logged-out. This feature can be activated by pre- programmed ‘Log-in/Log-out ‘key. Wrap-up time ― On completion of a call, Wrap-up time is activated to give the agent a short pre-programmed time before they can receive a new call. This allows them to complete any necessary paperwork to finalise the previous call. This feature can also be activated manually by a pre- programmed ‘Wrap-up’ key. This feature is called Not Ready. A Call Centre environment can be set-up with no additional software needed. VI Higher Office Productivity Higher Office Productivity dvantage ‘Hot Desking’Log-in/Log-outWrap up time

Programmable Message Print-outStation Message Detail Recording SMDR See Chapter 15 of the General Description for more details. 12. Hospitality Customer Advantage Effective for businesses like these... Hotels Hotels Looking after your guests. The KX-TDE PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. These features include: Station Message Detail Recording, Programmable Message Print-out, Guest Room Billing, Voice Mail Delete on Check-out, and Wake-up Call via dialling. Know exactly who is using the PBX, when and what they are using it for The TDE is capable of printing or outputting to a PC, a detailed log of the following information: Incoming/Outgoing Trunk call information including Dialled number, Call Duration, Account code, Room Check-in/Check-out, and Timed Reminder Start/Answer/No Answer status. This feature allows up to 8 different, 16 character long text messages to be stored in a printing message area via programming. These messages can be accessed via any extension connected to the TDE PBX and the selected message will be printed on the SMDR print-out. VI Higher Office Productivity Higher Office Productivity dvantage Requires Memory Expansion Card: KX-TDE6105 for TDE600 KX-TDE0105 for TDE100/200

Customer Advantage Looking after your guests. Provide the features a guest would expect from a first class hotel. 12. Hospitality VI Higher Office Productivity Higher Office Productivity dvantage Guest Room Billing Check-out Guests extension are locked and Voic messages are automatically deleted when the guest has checked-out. Separately from SMDR, it is possible to output a record of all calls made from a guest room. This information can be used for billing guests when they check-out. Other charge items, including room mini bar charges, a preset margin, and tax can also be added to the bill. Remote Wake-up Call Set via Dialling A Hotel receptionist can easily set a timed reminder for a guest extension simply by using the Telephone push buttons. Requires Memory Expansion Card: KX-TDE6105 for TDE600 KX-TDE0105 for TDE100/200 See Chapter 15 of the General Description for more details. Effective for businesses like these... Hotels Hotels Check-In Guests extension are unlocked and name and language set. Voic checked-in.

Just set up VM and turn your system into an automated switchboard, or secretary, with multi-lingual menus. DPT integration makes it easy to configure a Voice Processing System (VPS). See Chapter of the General Description for more details. 13. Voice Mail Integration Customer Advantage Delivery services Delivery services Travel agencies Travel agencies Claims handlers Claims handlers Hotels Hotels Trading companies Trading companies With Digital Telephone integration, you can connect a PBX to VPS by plugging in a single wire. The VPS, which is automatically supported by the PBX, offers super-fast access and a host of user-friendly features, such as 2-Way Recording. Unique Panasonic Functions Applicable Features Voice Mail Service Automated Attendant Multi-Lingual Service Interview Service Automatic Fax Transfer Live Call Screening Remote Live Call Screening Incoming calls can be recorded any time of day or night, even when the office is closed, so there are no lost business opportunities. Hello,this is Panasonic. ･･･ Please leave your message. I'd like to meet and discuss the contract... REC Effective for businesses like these... VI Higher Office Productivity Higher Office Productivity dvantage

A new system means new and enhanced features. Revolutionary New Voice Processing Systems See Chapter of the General Description for more details. Customer Advantage Effective for businesses like these... Delivery services Delivery services Travel agencies Travel agencies Claims handlers Claims handlers The VPS systems each offer automated attendant, automatic call routing, and message notification capabilities, and each can be customised to your business telephony needs. The new KX-TVM50 and KX-TVM200 VPS systems help ensure that customer calls are handled during high call traffic periods as well as outside normal business hours and help retain your most valuable asset – your customers. KX-TVM200 KX-TVM Voice Mail Integration VI Higher Office Productivity Higher Office Productivity dvantage Panasonic delivers new levels of communication ease and efficiency that can help any business achieve higher productivity. New advanced features include, among others, e-message when a caller leaves a message, capability to attach voice messages to messages, and easier operation using the LCD and soft-keys on Proprietary Telephones (PT). Message Server PC Voice Processing System e-message LAN

See Chapter 18 of the General Description for more details Centralised Voice Mail Applicable Features Message waiting indication Direct mailbox access Auto attendant service Effective for businesses like these... Delivery services Delivery services Travel agencies Travel agencies Claims handlers Claims handlers Voic resource can be shared across the network. Extension users can forward calls to voice mail and access messages using VM access codes. Incoming Call TDE PBX -1 TDE PBX -2 TDE PBX -8 Call Forwarded to Voice Mail Centralised Voice Mail System … VM access codes can be pre-programmed on system phone DSS keys. Mailbox Ext 101 Ext 201 Ext 301 (User A) VI Higher Office Productivity Higher Office Productivity dvantage Two or more networked TDE PBX systems can economically share a single Voice Mail system. Calls between separate offices can be forwarded to voice mail as easily as if they were being made in the same office. Customer Advantage TDE PBX “Hello this is A. I am not at my desk….” VoIP or ISDN QSIG (MPR Ver. 3.0) Note: KX-NCS4910 License is required.

VI 15. Simple Voice Message Card (SVM) Higher Office Productivity Higher Office Productivity TDE-SG-PCCUK-0405-V2.01 The SVM can handle up to 250 individual messages (greetings and voice messages) with a maximum total recording time of 120 minutes (60 minutes default) per card. The total capacity of the SVM card is shared between all assigned extension users with a voic box. Recording time/quality can be selected as shown in the System Capacity Table. Effective for businesses like these... Offices Offices Hotels Hotels A Maximum of Two SVM cards can be added to the KX-TDE system System Capacity Table Customer Advantage Never miss an important message with this simple, cost effective, voic solution. Simple, Convenient Voice Message Solution dvantage The New KX-TDA0192 (2ch) and KX-TD0194(4ch) Simplified Voice Message (SVM) cards provides KX-TDE extension users with an efficient, cost-effective private, voic solution. Each extension user can have a personal Voice Mailbox which can play outgoing greeting messages as well as record incoming voice messages irrespective of the type of extension used, i.e. Proprietary Telephones (PT), Single Line Telephones (SLT), and Portable Stations (PS). The recording storage space on each voic box is shared between outgoing greeting messages and received voic messages. Extension users can record, listen to or clear their own greeting messages – as well as playback and clear voice messages left by outside callers. Each SVM card supports two channels, allowing two users to access the card simultaneously. The system supports up to two SVM cards per PBX for added recording storage capacity. Accessing the voic requires assigning each SVM card with a floating extension number. Recording Quality Recording Time Total Nº of Messages High20 minutes250 Medium60 minutes250 Low120 minutes250

VI Simple, Convenient Voice Message Solution Customer Advantage Higher Office Productivity Higher Office Productivity TDE-SG-PCCUK-0405-V2.01 The SVM card has the following available features: Type of Mailbox: Personal Mailbox, Group (Company) Mailbox and Direct Mailbox Recording. Customised Time of Day Greeting: A different greeting message for Day/Lunch/Break/Night Mode. Message Notification: Via the Message Waiting lamp on PT and stutter Dial Tone on SLT. Remote Mailbox Access: Mailbox messages can be accessed remotely from either another extension or an outside line. SIMON ROGERS 06 JUNE 03:24PM WED NEW MESSAGE 207 ENTER EXIT -"New" is displayed for voice messages, which have not previously been listened to. -"Old" is displayed for voice messages, which have previously been listened to. *KX-DT346 – 6 line LCD Display Digital Proprietary Telephone Only. Effective for businesses like these... Offices Offices Hotels Hotels Never miss an important message with this simple, cost effective, voic solution. 15. Simple Voice Message Card (SVM) dvantage View Messages on System Phone Display When a caller leaves a voice message on an SVM card, the following information is also recorded (as available) and can be viewed on the display of a Proprietary Telephone or DECT Portable Station. a. Caller's Name* b. Caller's Telephone Number c. Time recording started d. Voice Message Status*

VI Up to 8 Conference or Broadcast Groups Higher Office Productivity Higher Office Productivity TDE-SG-PCCUK-0405-V2.01 Effective for businesses like these... Offices Offices Hotels Hotels 16. Conferencing Outline - A PT (Owner) can call multiple parties, assigned as members of a conference group. - Max. 8 conference groups can be programmed. - 2 Conference Mode: - 8-Party Conference Mode (Owner + 7 members): Two-way communication. - Broadcast Mode (Owner + 31 members): One way communication. Cannot mix Broadcast or Conference feature “ Local PSTN Owner External Remote QSig/IP Remote extensions can be member of a conference group. A MEC card is needed. External terminals can be members of a conference group. MEC

VI Up to 8 Conference or Broadcast Groups Higher Office Productivity Higher Office Productivity 16. Conferencing Outline - A PT (Owner) can call multiple parties, assigned as members of a conference group. -Max. 8 conference groups can be programmed. -Up to 32 parties can be in conference in system -External party can join the group - 2 Conference Mode: - 8-Party Conference Mode (Owner + 7 members): Two-way communication. - Broadcast Mode (Owner + 31 members): One way communication. Note: Cannot mix Broadcast or Conference feature “ The Owner can control local PBX members. OwnerMax. 24 MembersTwo-wayOne wayMax. 7 Members

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