1 Pennsylvania Office of Vocational Rehabilitation

22 Pennsylvania Office of Vocational Rehabilitation 2010 U.S. Total Population – Million People 56.7 Million People – Some Level of Disability (18.7%) 38.3 Million People – Severe Disability (12.6%) Source: 2010 U.S. Census Total Pennsylvania Population – 12,773,801 Source: U.S. Census 2013 Estimate Pennsylvania Population Reporting Disability (Age 5 and Over) – 1,772,000 Source: 2009 American Community Survey

3 i.Overview of OVR ii.Services to Consumer Customers iii.Strategic Priorities of OVR iv.OVR Business Services v.OVR Business Services Spotlight - Giant Eagle Pennsylvania Office of Vocational Rehabilitation

To assist Pennsylvanians with disabilities secure and maintain employment and independence 4 Pennsylvania Office of Vocational Rehabilitation

5 STAFF 1,100 staff members statewide LOCATIONS Bureau of Central Operations (BCO) Located at 1521 N. 6th St. Harrisburg, PA Bureau of Vocational Rehabilitation Services (BVRS) 15 district offices statewide Bureau of Blindness and Visual Services (BBVS) 6 district offices (co-located with BVRS) Hiram G. Andrews Center (HGAC) – Johnstown, PA 24/7 comprehensive training/education center Pennsylvania Office of Vocational Rehabilitation

6 Individuals who received OVR services: 83,022 Individuals employed in the competitive labor market with OVR assistance: 9,461 Estimated federal and state taxes paid by these new workers: $56,849,811 Average per person cost for a competitive placement: $4,997 Average hourly wage of individuals employed with OVR assistance: $12.75 Sources: US Census Bureau’s American Community Survey & RSA’s 2013 Final Report Card for Pennsylvania OVR’s 2013 Federal Report Card:

7 15 BVRS and 6 BBVS district offices statewide OVR Central Office in Harrisburg Hiram G. Andrews Center in Johnstown Pennsylvania Office of Vocational Rehabilitation

8 In 2013, HGAC provided training to nearly 400 OVR customers for careers in 14 different fields HGAC Pennsylvania Office of Vocational Rehabilitation HGAC is a comprehensive training facility – 12 acres, all under one roof!

9 Degree Programs  ASB Medical Office Assistant  AST Architectural Drafting  AST Culinary Arts  AST Dental Laboratory Technology  AST Mechanical Drafting  AST Networking and Telecommunications Technology Diploma Programs  Automotive Technology  Building Maintenance  Business Retail Sales  Culinary Arts-Kitchen Helper  Materials Management & Distribution  Nursing Assistant  Office Technology  Printing Technology Pennsylvania Office of Vocational Rehabilitation

OVR provides a wide range of services to eligible individuals: DiagnosticsTraining Restoration Placement Assistance Vocational Evaluation Counseling and Guidance Assistive Technology Support Services Business Services Services are provided on a case by case basis, as every individual presents unique goals, skills, barriers, resources, etc. * Evaluation, counseling and placement services are free of cost to the individual. However, all other services may require a financial contribution from the individual depending on their income. * 11

Starting a referral to OVR can be done in several ways: 1. Call the local OVR district office 2. Ask to see an OVR counselor in a CareerLink 3. Submit a referral through CWDS 12

13 OVR is now connecting with consumers, stakeholders & businesses on Facebook and Linkedin!

14 I.Customer Service II.Transition III.Workforce Development Collaboration IV.Stakeholder Relations – Business Services V.Public Awareness & Outreach Pennsylvania Office of Vocational Rehabilitation

15 Supply & Demand Considerations in VR services Meeting the employment needs of people with disabilities and the business needs of employers. VR works to prepare our workforce talent with skills and technical capacities to meet the demands of business today and in the future. Hiring OVR Customers makes good Business Sense! OVR Serves Consumer Customers AND Business Customers Hiring OVR Customers makes good Business Sense! OVR Serves Consumer Customers AND Business Customers Pennsylvania Office of Vocational Rehabilitation

Our goal is to make hiring individuals with disabilities a seamless process for you, our Business Partners Our VR staff Single Points of Contact  Listen to private sector businesses and public employers about their needed workforce skills – skills that add value to their organizations’ profitability and bottom line.  Cultivate relationships with businesses  OVR’s “Single points of contact” serve as a single, easy go- to resource - businesses don’t want to deal with several government agencies. 16 Pennsylvania Office of Vocational Rehabilitation

The gold standard of OVR Business Services and Outreach Efforts is: To build a dual customer base of: Businesses/Employers that trust and choose OVR as their preferred talent acquisition source, and A Qualified/Pre-screened Talent Pool we assist in skills development so they can access opportunities and make contributions as a skilled workforce in a competitive labor market 17 Pennsylvania Office of Vocational Rehabilitation

18 How does OVR provide business solutions and consultation services to business owners and operators? Business Specialists at OVR’s Central Office & the Single Points of Contact (SPOC) at OVR’s district offices: –Plan and build a talent recruitment and on-boarding support plan to meet business needs. –Provide consultation on a variety of tasks for hiring and retention best practices. Pennsylvania Office of Vocational Rehabilitation

19 Staffing  Pre-screened, qualified job candidates  Help retain current employees  Accommodation solutions Accessibility Analysis  Consultation on job analysis, worksite modification and reasonable accommodations  Info about assistive technology Financial Incentives  OJT reimbursement  Tax credits OVR Services for Employers at no cost Disability Awareness  Disability etiquette training  ADA consultation Networking Resources  Employment networks  Business Leadership Network  Job Accommodation Network (JAN)  VR-NET  JobGateway Follow-Up Services  OVR sticks with the customers  Will help employer & new hire problem-solve future issues Pennsylvania Office of Vocational Rehabilitation

20 Pennsylvania Office of Vocational Rehabilitation

OVR Services for Employers – making connections To create a coordinated approach to serving business customers through a national VR team that specialized in employer development, business consulting and corporate relations. 21 Pennsylvania Office of Vocational Rehabilitation

23  People with significant disabilities earn the equivalent of the GDP of Saudi Arabia  Nearly 65 million people with disabilities and family members, equivalent to the population of France  American consumers, especially family members, are much more likely to buy products of companies who employ people with disabilities  87% of consumers agree or “strongly agree” that they prefer to give their business to companies that employ people with disabilities  Consumers want to do business with organizations that embrace a social cause Pennsylvania Office of Vocational Rehabilitation

22 Western PA Business Services Rob Hodapp, M.A., CRC, L.P.C. Western Specialist Shannon Austin, M.S., CRC, CWDP P-burgh ADA John Miller, MA, MRC, LPC, CRC, CAADC Business Srv. Supervisor Western PA Business Services Rob Hodapp, M.A., CRC, L.P.C. Western Specialist Shannon Austin, M.S., CRC, CWDP P-burgh ADA John Miller, MA, MRC, LPC, CRC, CAADC Business Srv. Supervisor Eastern PA Business Services Ralph Roach, M.S., CRC, L.P.C. Division Chief Vondol Hammond, Eastern Specialist Carole Homolash, M.S., CRC Reading DA Eastern PA Business Services Ralph Roach, M.S., CRC, L.P.C. Division Chief Vondol Hammond, Eastern Specialist Carole Homolash, M.S., CRC Reading DA

Pennsylvania Office of Vocational Rehabilitation 32 Thank You!