February 8, Community College, NWCET1 Trends in Information Technology Careers and Education Michèle Royer, PhD National Workforce Center for Emerging Technologies & WA Center of Excellence for IT Bellevue Community College

February 8, Community College, NWCET2 Presentation Outline Trends in IT Careers and IT Skills The Changing World of Work Net Generation Changing World of.edu Conclusions

February 8, Community College, NWCET3 IT Employment Projections IT employment in 2004 was 17% higher than in 1999 Of the 10 fastest growing jobs through 2014, 5 are IT jobs Network System and Data Comm. Analyst Computer Software Engineer, Applications Computer Software Engineer, Systems Software Network and Computer Systems Administrator Database Administrator Data based on US Bureau of Labor Statistics

February 8, Community College, NWCET4 Employment Shift Majority of IT-related jobs require a Bachelor’s or higher degree IT departments are shrinking Entry-level technical jobs are being outsourced Increased requirements for “IT literacy” in non-IT jobs (including digital media skills) Employment growth in IT management Growth in IT roles and jobs in business and functional units Data based on Gartner and other industry research

February 8, Community College, NWCET5 The Maturing of IT

February 8, Community College, NWCET6 Technology Emphasis on: Mobility, connectivity and remote access Integration of multiple technologies and platforms Computing and data warehousing distributed environments Information management, access and visualization Information and system security Technology-supported collaboration and communication at a distance Integration of different media formats and applications

February 8, Community College, NWCET7 Integrating Business, Management and Technical Skills Understanding business goals and applications Understanding business processes and workflow Managing the complex IT environment (user, projects, teams, change, sourcing, 3PPs…) Working with non-IT professionals Working in a collaborative and virtual environment

February 8, Community College, NWCET8 College Response to the Employment Shift Offer advanced programs targeting business applications or niche technical skill areas Develop specific business domain informatics programs (e.g. Health Informatics, Business Intelligence) Integrate business, management and communication skills in IT programs Infuse IT literacy skills in all programs Offer strong internship programs

February 8, Community College, NWCET9 Data/ Information Processing Information Representation and Interaction Information Systems and Smart Devices Data/ Information Repositories Biotech/Biological Research (Bioinformatics) Pharmaceutical Research (Clinical Trial Data) Development of Devices and Drug Delivery Systems Healthcare Delivery (Therapy/Diagnostic Management) Healthcare Information Management (Medical Informatics) Population/ Public Health Informatics

February 8, Community College, NWCET10 Presentation Outline Trends in IT Careers and IT Skills The Changing World of Work Net Generation Changing World of.edu Conclusions

February 8, Community College, NWCET11 Mobile and Collaborative Workplace Beyond the traditional office Anywhere, anytime connectivity Portability of devices Collaboration across distances and organizations MS Vista collaborative environment Web-conferencing

February 8, Community College, NWCET12 Information and Technology Infusion Technology-enabled business processes Increased access and management of information Support all aspects of the business Complex visual interfaces to information

February 8, Community College, NWCET13 Rapid Changes Multiple jobs and careers throughout their lifetime Continuous changes in technology tools and processes Self-initiated learning Continuous learning Just in-time, just enough learning

February 8, Community College, NWCET14 New Work Skills Beyond IT literacy Comfort with technology Information management Adaptability and flexibility Ability to learn new skills, technologies and processes Technology-enabled communication and team skills

February 8, Community College, NWCET15 Presentation Outline Trends in IT Careers and IT Skills The Changing World of Work Net Generation Changing World of.edu Conclusions

February 8, Community College, NWCET16 The Net Generation GenI, GenY, DGen, Net Gen, Millenials, EchoBoom, Digital Natives Born after 1980 Marc Prensky (Digital Natives, Digital Immigrants) Pew Internet and American Life Project Jim Carroll

February 8, Community College, NWCET17 Teens and Technology Pew Internet Report – 2005  87% of teens 12 to 17 use the internet  51% of teen internet users go online daily  81% play games online  76% get news online  43% buy online  31% get online health information

February 8, Community College, NWCET18 Teens and Technology Pew Internet Report – % of teens have cell phones and 33% are texting 75% of online teens use IM 32% of all teens use IM every single day They use to talk to “old people”, institutions, or send complex instructions to large groups They use IM to send text, links, photos, music and videos They spend 10 hrs/wk with friends in person and 8 hrs via technology

February 8, Community College, NWCET19 Net Gen Digital Tools , IM, Chat rooms, Cell phones, Blogs, Webcams, Camera phones, TV, Internet, mp3, Podcasts, Vodcasts, Wikis, Digital video cams, Gaming consoles, Digital music, PDAs, Online gaming, Digital photos, Simulations, Massive multiplayer games, Online reputation and rating systems, Virtual worlds, Multimedia, Smart phones, Moblogs, Mods, Avatars, File sharing, Streaming media, Laptops, Virtual communities…

February 8, Community College, NWCET20 Net Gen Interaction with Technology They are technology natives Expect technology and anywhere, anytime connectivity Depend on multiple technologies Eager to experiment with new technologies Use technology to form social and professional networks

February 8, Community College, NWCET21 Net Gen Interaction with Information Rely on the net as information source Constant access to media and information Rely on peers for information ratings Hypertext minds - Non-linear thought process Highly visual Share information openly

February 8, Community College, NWCET22 Net Gen Communication Multiple, overlapping communication processes Instant communication Prolific communicators Broadcast personal information to the world – the “Me” generation Worldwide social networks Fluid, interactive, media-rich communication

February 8, Community College, NWCET23 The “Gaming” Environment High speed, highly changing, complex environment Customizable and adaptive High stimulation and interactivity Instant feedback and frequent rewards Highly visual Media-rich and diverse

February 8, Community College, NWCET24 Net Gen Goes to College – EDUCAUSE Study % of seniors and freshman own computers, 56% own laptops, 14% bring them to classes 90% of students have access to broadband Students use computers on average 11-to-15 hrs/wk 90% own a cellphone 38% own a digital music device

February 8, Community College, NWCET25 Net Gen Expectations towards Education Choose what kind of education they buy, and what, where and how they learn Adaptive, responsive and learner- centered Technology and media in the classroom Interactivity and a rich and diverse learning environment Collaborative learning Modular and customizable education

February 8, Community College, NWCET26 Presentation Outline Trends in IT Careers and IT Skills The Changing World of Work Net Generation Changing World of.edu Conclusions

February 8, Community College, NWCET27 The New World of College New college writing requirements include multimedia literacy Publishing lectures and curriculum on the net Incorporation of new technology tools in the learning process Increased collaboration through technology tools Blurring of the lines between in and out of classroom learning

February 8, Community College, NWCET28 “eTools” Podcasts Blogs Wikis Social networking and virtual communities Digital simulations and games Resource: Blogs, Wikis, Podcasts, and Other Powerful Web Tools for Classrooms by Will Richardson

February 8, Community College, NWCET29 PodcastsBlogsWikisGames & Sims MobilityHighMedium InteractivityLowMediumHighMedium to Highest CollaborationLow to Medium Medium to High HighMedium to High ComplexityLowLow to Medium Medium to High Low to Highest Selecting your Technology

February 8, Community College, NWCET30 Challenges Access to technology tools Technical support, resources and standards Bandwidth Training of teachers Diversity of students in Access to technology Comfort and proficiency with technology tools Identifying faculty innovators

February 8, Community College, NWCET31 Finding a New Teaching Model What is the role of the teacher when information can be accessed through the net? When the students know more about the technology tools than the teachers? What is the role of the classroom when learning can be acquired anytime, anywhere? Which technologies will you allow into your classroom? Which ones will you use to support the learning?

February 8, Community College, NWCET32 Presentation Outline Trends in IT Careers and IT Skills The Changing World of Work Net Generation Changing World of.edu Conclusions

February 8, Community College, NWCET33 Conclusions IT employment is still strong but shifting to higher-level skills and to IT business and industry-specific applications IT skills and tools are being integrated into a wider range of non-IT jobs These changes impact not only college IT- programs but all program areas

February 8, Community College, NWCET34 Conclusions Digital natives will accelerate the changes in work and education environments Virtual and collaborative processes, and etools need to become an integral part of the teaching/ learning process Faculty need to reassess their role as content and expertise providers

February 8, Community College, NWCET35 QUESTIONS? Michèle Royer