South Carolina EOCEP Fall/Winter Technology Coordinator Training for Online Testing October 21, 2015 Link to audio presentation: nitioncorpaudio/lsr.php?RCID=5ab019556b204a7e9b2 931cb02d60e46

Agenda Online Testing Resources Changes from Spring/Summer 2015 Key Dates System Overview Network Requirements Testing Site Manager (TSM) Device Toolkit & ORG Units Desktops, Laptops, and Netbooks iPads Chromebooks Android Tablets

Online Testing Resources INSIGHT TECHNOLOGY USER GUIDE eDIRECT: Found under General Information/Documents Reference for software installation and troubleshooting Updated version available on 11/2 CUSTOMER SUPPORT Direct Line: For any technical online testing questions, STCs, TAs, and Technology Coordinators may contact DRC, with the DTC’s approval Fax:

Technology Coordinator Contact Information DRC has a list of contact information for District Technology Coordinators. District Technology Coordinators are included on all online testing related communications. If your district hasn’t yet provided this information, or if the District Technology Coordinator has changed, please send the following in an to the SC Project Team: Name, Phone Number, Address.

Changes from Spring 2015 A new INSIGHT test engine installation is required for ALL sites beginning with Fall/Winter ; DRC INSIGHT Testing Engine version 6.x.x INSIGHT will NOT auto-update from 5.x.x to 6.x.x This update will allow sites that need to use DRC INSIGHT for more than one testing program to install one INSIGHT browser and configure it for both programs. All testing devices will be managed via the Device Toolkit (previously only used for Chromebooks). Be sure to whitelist dtk.drcedirect.com to enable all testing devices to communicate with the device toolkit.

Changes from Spring 2015 There is an update to the TSM software to address audio and video download performance. This update is expected to be available starting Nov. 11. Previously installed versions will auto-update or alert you to manually update depending on the setting selected during installation. DRC will technology coordinators when this update is officially available. Some Android Tablets are now supported (see Testing Devices: Android). Since September 1, 2015, DRC has not supported Windows XP or Mac and they will be restricted from use with the next release of DRC software applications.

Changes from Spring 2015 The English passage audio playback problems that were experienced during Spring 2015 have been addressed. Passage audio files will be broken into smaller sized files. Eases the loading process Offers additional starting points to students NOTE: DRC has identified some additional audio playback problems on DRC-certified Android devices. Therefore, DRC does not recommend HVA testing using Android devices at this time.

Key Dates DATEDELIVERABLE Nov 2INSIGHT Technology User Guide available on eDIRECT Software Installers – Windows, Mac, Chromebooks, iPad, Android (eDIRECT account and “Online Testing – Secured Resources” permission needed to access software, “Device Toolkit” permission needed to configure devices) Tutorial and OTT Nov 11TSM update available (will auto-update if configured) Nov 16Test Setup Available Week of Nov 23EOCEP Content Available to “Update Content” on TSM Nov 30 – Jan 27EOCEP STATE TESTING WINDOW Feb 1 – Mar 25EOCEP ALTERNATIVE TESTING WINDOW The SC Project Team will send s when functionality is available. DTCs and Technology Coordinators should not attempt to download or update software until the is received.

DRC INSIGHT System Overview

Tutorial Video presentation that guides TAs and students through testing experience. Includes functionality of testing tools and system navigation May be viewed in a large-group setting Available via eDIRECT link under Test Setup/General Information (log in not required) Also available on the Welcome page of DRC INSIGHT after launching the program

Online Tools Training (OTT) Allows TAs and students a hands-on opportunity to practice using the testing tools and functionality of technology enhanced items. Can be used to check that the testing engine and HVA are working correctly Available by launching INSIGHT software Oral administration (HVA) version available Student OTT sessions should be scheduled prior to and separate from the operational testing time

Helpful Hints – Oral Administration (HVA) Ensure the appropriate number of working headphones are available for students. Adjust the volume on each workstation to a comfortable level. Check student accommodations in Test Setup (eDIRECT) to ensure oral administration has been assigned. Do not use student test tickets to test that software is working. OTT logins should be used for these purposes.

Helpful Hints – Oral Administration (HVA) DURING TESTING When a student logs in, he/she should see audio buttons on the Welcome screen. Students will hear a human voice for directions and test items. A text-to-speech (synthesized) voice will read the Help content. If a student needs to adjust the volume during testing, they should click the ‘Options’ button and select ‘Audio Settings.’

Network Requirements All testing devices should have access to the Internet and DRC servers using HTTP/HTTPS protocols on ports 80 and 443. All firewalls should allow connectivity on ports 80 and 443. Whitelist the following file types, both internally and externally: enc, exe (for updates), gif, html, jar, jpeg, xml. Prioritize/whitelist INSIGHT traffic on: firewalls, Internet packet shaper, routers, switches, proxies, other network devices. Whitelist these URLs on content filtering systems or other proxy/firewall software that is used locally. for HTTP for HTTPS (secure HTTP) (device toolkit)

Testing Site Manager (TSM)

TSM What you need to know… Allows students to continue testing if internet connection fails (response caching) Reduces Internet traffic by approximately 50% by caching test content (content caching) 1 TSM recommended for every 150 simultaneous testers (utilization of HVA/VSL increases the number of TSMs needed) Highly recommended whenever possible Mandatory for oral (HVA) testing accommodations ** TSM Update is expected to be available Nov 11. Previously installed TSMs may auto-update if configured during installation.

TSM Diagram

TSM System Requirements

TSM Installation Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access) Installed on a computer within local network using an installation wizard; requires administrative rights TSM computers should have static IP address Install TSM(s) and record server name and port numbers prior to installing INSIGHT on student testing devices

TSM Software Updates For TSMs already installed from a previous administration, the TSM may or may not automatically update based on previous installation settings If a manual update is needed, access this link: For newly-installed TSMs, software will update automatically if Enable Automatic Update (default) was checked during installation

TSM Test Administration PRIOR TO TESTING Launch the TSM and complete TSM Name field. Download content via the Update Content button. Check the HVA and TTS checkboxes for oral administration Check the VSL checkbox for video sign language (there will be a VSL checkbox for Spring administrations only) DURING TESTING Monitor TSM for stored student responses; TSM will attempt to transmit every 15 minutes but responses can also be manually transmitted. AFTER TESTING At the end of each day and testing window, confirm there are no stored responses on the TSM

Device Toolkit ORG Unit Configuration and ID

Device Toolkit What you need to know… The Device Toolkit is a centralized place to manage all testing devices. Previously used for Chromebook management in Spring 2015, it is now used to manage all device types. Access the Device Toolkit via eDIRECT. If the option is not available under your Test Setup menu, contact your DTC for the Test Setup – Device Toolkit permission.

Device Toolkit Set up ORG Units 1.Sign into eDIRECT and select Device Toolkit under the Test Setup menu 2.Select the District and School for which you want to create an ORG Unit 3.Select the Add a New ORG Unit button

Device Toolkit Set up ORG Units

5.Select the Create Configuration Files tab to create and download configuration files to deploy to your testing devices. *If additional testing programs are needed for the devices, please see the User Guide for specific steps.

Testing Devices Desktops, Laptops, Netbooks

Desktops, Laptops, Netbooks Supported Native Testing Devices Desktop Computers Laptops Netbooks Servers

Desktops, Laptops, Netbooks System Requirements

Desktops, Laptops, Netbooks System Requirements (cont.) After September 1, 2015, DRC will not support Windows XP or Mac and they will be restricted from use with the next release of DRC software applications. Restricted from use means that the next release of DRC software applications will no longer work with Windows XP or Mac

Desktops, Laptops, Netbooks Supported Configurations Standard single-user desktops Virtual desktops* *Oral (HVA/TTS) and Video Sign Language (VSL) testing accommodations are not supported on virtual configurations.

Desktops, Laptops, Netbooks Virtual Desktop Configuration Supported Virtual Operating Systems and Devices INSIGHT should only be used with a supported devices and operating systems.

Desktops, Laptops, Netbooks Windows Configuration Windows 7 Font Size Setting: 100% (custom DPI) Taskbar Security Requirement: Auto-hide taskbar must be turned off to secure the testing computer

Desktops, Laptops, Netbooks Installation Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access) TSM(s) should be installed and ORG Units created prior to installing the INSIGHT software on testing devices. If a new TSM is installed later, the settings can still be updated in your ORG Unit. If your TSM auto-updates to a new version, no changes are needed in your ORG Unit. Access eDIRECT to configure organizational units in the Device Toolkit (Permission for Test Setup – Device Toolkit is needed for access). Installation wizard is available for single desktop installation; software and ORG Unit ID can also be mass deployed; requires administrative rights

Desktops, Laptops, Netbooks Installation (cont.) **NOTE: After installing INSIGHT, start INSIGHT to register the device with its Device Toolkit ORG Unit configuration. You can do this manually, by using a script, or by device management software. Remember to register the device before applying any desktop protection software (such as Deep Freeze) to avoid having the device re-register with the Device Toolkit every time INSIGHT is launched.

Desktops, Laptops, Netbooks System Readiness Check Verifies a testing device meets all necessary requirements for testing by performing a series of tests Access code 7745 (also found on the Device Toolkit page in eDIRECT) Green status indicates tests have passed TSM content and response caching settings can be modified by accessing the Device Toolkit (eDIRECT)

Desktops, Laptops, Netbooks Automatic Software Updates DRC INSIGHT will NOT auto-update to the latest version of INSIGHT released this Fall. Regardless of if Auto-Update was selected during installation or not, a full uninstall of INSIGHT 5.x.x is required. Download a the new installer for INSIGHT 6.x.x from eDIRECT. After version 6.x.x, the auto-update feature is expected to function as it has previously: If selected during install, INSIGHT will alert the user upon launch if an update is needed and the user has the option to initiate the update.

Testing Devices iPads

iPads What you need to know… iPad 2 or newer (iPad minis are not supported) iOS or newer Each device must be connected to the Internet and to the TSM, if applicable. To distribute (deploy) the INSIGHT App (DRC INSIGHT.ipa) you must use a Mobile Device Management (MDM) software tool. Device Toolkit Org Unit code can be configured with a MDM that supports Managed App Configuration. Guided Access (or Autonomous Single App Mode) must be enabled and activated on each device before testing. Oral administration (HVA) testing is available. Video sign language (VSL) testing is available (for Spring administrations).

iPad System Requirements

iPads Configuration Options 1.If your MDM supports the Managed App Configuration feature, you can use the MDM to deploy the INSIGHT configuration file (downloaded from the Device Toolkit) to all iPad devices. 2.If your MDM does not support the Managed App Configuration feature, you will use your MDM to distribute the INSIGHT App to the iPad devices, but you must manually configure each iPad.

iPads Installation - MDM with Managed App 1.Install MDM and enroll iPads. 2.Configure MDM iPad group with system settings, and if MDM allows: Configure Guided Access (or Autonomous Single App Mode). It is not necessary to turn off Spell Check, Predictive Text, Auto- Correction, Auto-Capitalization or delete the Emoji keyboard for EOCEP because there are only MC/TE test questions; the only setting that requires special configuration is Guided Access.

iPads Installation - MDM with Managed App 3.Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access) 4.Download the DRC INSIGHT iPad.ipa file

iPads Installation - MDM with Managed App 6.In the MDM, upload the DRC INSIGHT configuration file (downloaded from the Device Toolkit ORG Unit) to supply the ORG Unit ID from your Device Toolkit

iPads Installation - MDM with Managed App 7.Distribute executable (DRCINSIGHT.ipa) and configuration (.plist) files to the iPad devices

iPads Installation – MDM; Configure Manually 1.Install MDM and enroll iPads. 2.Install Testing Site Manager (TSM). 3.Create ORG Unit in Device Toolkit. (Note ORG Unit ID) 4.Download DRC INSIGHT and deploy via MDM.

iPads Installation – MDM; Configure Manually 4. From each individual iPad device: Launch DRC INSIGHT. Configuration Not Found Screen will display; select Assign Device to ORG Unit. Enter in Org Unit ID from your device toolkit; select Add; select Register. System Readiness Check will load. Green status indicates tests have passed. Update settings in Device Toolkit as needed.

iPads Working with Guided Access What you need to know: Guided Access is the iPad feature that puts the device into kiosk mode. To ensure test security, DRC INSIGHT will not operate without Guided Access enabled. A four-digit numeric passcode is required for configuration; this passcode is used to enter and exit Guided Access during testing, and therefore, must be shared with Test Administrators. It should not be shared with students. To configure manually on each device: Settings-General-Accessibility-Guided Access Turn Guided Access on and click Set Passcode. Enter/re-enter four-digit passcode. Click Home button to exit Settings.

iPads Working with Guided Access To begin testing, the Test Administrator or student should enable Guided Access: Launch DRC INSIGHT. Triple-click Home button quickly; the message Guided Access Enabled should display. Student may log in to test. To exit testing, the Test Administrator should exit Guided Access after student has submitted test: Triple-click Home button quickly and enter four-digit Guided Access passcode. Press End and then Exit.

iPads Working with Guided Access Autonomous Single App Mode (ASAM) is an iOS feature that can limit iPads to a single app (similar to Guided Access or Kiosk Mode). With ASAM, you do not have to manually turn on Guided Access before testing with INSIGHT—ASAM starts INSIGHT in Autonomous Single App Mode and releases the iPad from this mode when you exit INSIGHT. ASAM is managed by your MDM solution, or the Apple Configurator. For more information, see: _ pdf

Testing Devices Chromebooks

Chromebooks What you need to know… Only non-touch devices and the four touch-screen devices listed below are supported at this time. If your devices allow touch function to be disabled, it may be possible to use INSIGHT with a mouse or touchpad. Acer C720P; Lenovo N20P; Dell Chromebook 11; HP Chromebook 14 G3 Initial setup no longer involves touching every device. Each device must be connected to the Internet and to the TSM, if applicable. Prior to configuring, each device should be enrolled in the Device Manager found within Google Apps for Education. Oral administration (HVA) or video sign language (VSL) testing available VSL is currently offered in Spring administrations only.

Chromebook System Requirements

Chromebooks Configuration (cont.) 1.Create ORG Unit in Device Toolkit. **NOTE: if you already have Chromebooks assigned to a Device Toolkit ORG Unit from Spring 2015, you can keep them in the same ORG Unit for future testing. 2.Download chromeos.json file from the ORG Unit.

Chromebooks Configuration (cont.) 3.Configure Admin Console Device Settings Under Device Settings, select the organization level planned for testing use and configure the following: Single App Kiosk = Allow Single App Kiosk (In March ‘15, Google made this selection static. If a drop-down appears, select Allow. If no drop- down appears, move on to the next step.) Auto Launch Kiosk App = None User Data = Do not erase all local user data Select Manage Kiosk Applications and enter ID and URL for DRC INSIGHT app (found in eDIRECT under Test Setup/General Information) and click Add; after DRC INSIGHT App icon displays, click Save. Use the Chrome management App Management feature to upload the chromeos.json file generated from your Device Toolkit ORG Unit (You can also register each device manually by launching the INSIGHT app and entering the ORG Unit ID from the Device Toolkit). If you immediately want Chromebook(s) to reflect these settings, launch the Chromebook(s) and refresh policies by typing chrome://policy in a browser and clicking “Reload policies”.

Testing Devices Android Tablets

Android Tablets What you need to know… Only the following Android tablets are supported for DRC INSIGHT this Fall/Winter (see System Requirements). ASUS Transformer Pad TF103CE (aka K010E) Dell Venue 10, model 5050 All Android devices that will be used for testing must be enrolled in Google Play for Education.

Android Tablets System Requirements

Android Tablets Installation 1.Set up the student’s Android device following the Google Play for Education guidelines (see answer/ ?hl=en). 2.When the Android device is set up, enable Unknown sources under Settings–Security.

Android Tablets Installation 3.On the Android device, access eDIRECT to download the INSIGHT Android executable (INSIGHT.apk). 4.Install INSIGHT.apk file from the Android’s download folder. 5.Start INSIGHT, from the Android device App Drawer. 6.The Configuration Not Found screen will display. 7.Select the Assign Device to ORG Unit button, enter the ORG Unit ID, Select Add, then Register. 8.The System Readiness Check launches, review the tests and make any changes to the Device Toolkit settings, as needed.

Questions