Life-Sciences & Healthcare capabilities in Oracle Universe 1

2 Oracle Practice Snapshot Horizontal Applications 1.Oracle E-Business Suite 11i, R12, PeopleSoft 8.3, 9.0,9.1 3.Siebel 7.x, JD Edwards – XE & E1 Industry Applications 1.Oracle Life Sciences 2.Oracle Utilities New Dimension Applications 1.OTM 2.Demantra Analytics 1.OBIEE 2.Hyperion Global Rollout Implementations, Configuration & Development Design & Product Blue Print Application Management/ Operations Consolidation Upgrade and Migration Assessment Services Oracle Technologies 1.SOA & BPM 2.Portal and Content Mgmt. 3.IDM 4.Database11g Co Development Deployment & Maintenance A strong Oracle Practice with 200+ customers spread across North America, Europe, the Middle East, APAC and the ANZ regions. Investment in Oracle Solution labs to accelerate product development & solution capabilities Oracle Partnership Pre-built solutions, IP’s/ Frameworks, Solution Accelerators & reusable components Strategic Enablers

3 Our Vertical Representation Hitech and MfgLife SciencesRetail and CPG Vertical Customers Products & Solutions Siebel AECM – FDA Integration for Medical Devices reporting, Siebel for BA/BE studies, InHouse © Oracle Life Sciences, EBS. PeopleSoft, JDE, Demantra, Siebel, Hyperion, OBIEE, Fusion and DBA Fabless Mfg., VSOE, Shipment Solution, Contract Management Solution & InHouse © Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA Track & Trace, Merchandizing and Point of Sale Solution Retek, EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA

4 Our Vertical Representation Vertical Customers Products & Solutions BFSI End-to-End integrated Insurance solution EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA Travel and Logistics OTM, Oracle E-Bus, PeopleSoft, Siebel, Hyperion, OBIEE, Fusion and DBA Media and Communications Siebel, Oracle EBS, PeopleSoft, Hyperion, OBIEE, Fusion and DBA Govt Case Management Solution and PIIMS Solution on Siebel Siebel, EBS, PeopleSoft, Hyperion, OBIEE, Fusion and DBA

Oracle Relationship – Step Change Partnership Practice Development Initiatives Focused Training and Certification Drive Product Awareness sessions – WOWs OPN Lab Solution Enablement Activities Co-Development and Beta Testing Investments 5

Oracle Universe – Analyst Talk 6 HCL has been growing rapidly at more than 50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics… received very strong marks on value for the money from its client references. HCL A Strong Performer “HCL collaborated with Oracle to architect and implement one of the first E- Business Suite R12 solutions in the solar industry. As an Oracle Certified Advantage Partner, HCL provides customers like Solfocus with a competitive edge in leveraging industry expertise along with the in-depth knowledge of Oracle Application features and functionalities,” - Doug Kennedy, Oracle SVP of WW Alliances and Channels

Life Sciences and Healthcare in HCL 7 Progenie, ChemGenome, Bhageerath, Sanjeevini, Bio Grid (Software Tools for Drug Discovery ), CliniCOTS (CTMS&CDMS), Panax Finder (3DQSAR), RxCube (Market Analysis), easy compliance (Regulatory ), CrosSView (Computer System Validation), Systems Biology Workbench, ELM 9 out of the top 15 global innovator pharma companies 7 out of the top 10 global medical devices companies strong team of domain and technical consultants Industry Segments Key Clientele Best in Breed Partnerships Tokushima University, Supercomputing center for Bioinformatics & Computational Biology, IIT Delhi, Lead Invent, Oracle Clinical, GVK Bio (CRO) Strength in Numbers Solution Accelerators Ethical, Generics, OTC Quality DNA BS 7799 CMM Level 5, BS 7799, 21 CFR Part 11,21 CFR Part 820, SOX Compliance Certifications & Capabilities DIA, CDISC, ACDM, SCDM, WBF, OPC Leading Industry Standards HCL Life sciences Practice Credo “ To be an enabler in enriching the quality of patient lives through innovative technology solutions”

Oracle Universe – Life Sciences and Healthcare Clients Application Support and Development of Oracle EBS Implementation and Global Rollout of Siebel 8.0 Application Support and Maintenance of JD Edwards World Soft A7.3 and Enterprise One 8.10; Peoplesoft HRMS 8.0, 8.3 and 8.8; Automated Testing for Peoplesoft HCM Application Development and Maintenance around JD Edwards (Online Quote system, e Portal, e Configurator) Rollout of Oracle R12 (Financials and Procurement) to 5 countries in Europe including country localizations Implementation of Siebel 8.0; Rollout of Oracle to Canada; Application Development and Maintenance for Reports (Conversion of Optio reports to XML Publisher) Application Implementation and Development of Siebel Call Center using RAD and Agile methodologies Application Support and Maintenance of Siebel and Siebel Analytics 7.7.1; Server Administration 8 Maintenance and Upgrade of JD Edwards 8.10; Supporting 3 rd party interfaces

Oracle Pharma Applications - Expertise 9  60+ Experts in Oracle Pharmaceutical Applications  Right mix of Domain Experts, Functional Consultants and Siebel Technical Consultants  Dedicated CoE for OPA Suite Comprehensive solutions across the Clinical solutions from Oracle  Siebel Clinical  Oracle Clinical  Remote Data Capture  TMS  AERS  Argus suite of Products Over 70 Consultants in the above solutions People Experience Leveraging Oracle Partnership  To deliver accelerated solutions to reduce time to deployment and de-risk implementation  Partnering Oracle in expanding the Clinical Solution footprint across markets  Business Intelligence – DBI, Data Warehousing Certified Advantage Partner of Oracle

Oracle Relationship Oracle Life Sciences Solution Center Life Science Business Competence Oracle Product Expertise Tools & Accelerators Human Resource Product Development & Trials Sales, Marketing, Customer Service Mfg, HCM, Finance, SCM Oracle Clinical, RDC, TMS, AERS Siebel Clinical, eMedical, ePharma Joint Solutions & Go To Market Strategic Commitment Life Science Solutions Lab – OC / Siebel POC Accelerated Solutions – iPharma, IV&V Implementation Accelerators Well Balanced Team – Domain, Functional & Technical Certification & Training Argus Safety Modules

Oracle Clinical – Our Focus Oracle Partnership Pharma Domain Expertise Tools and Accelerators Methodologies Enablers: System Administrators Technical Consultants Product Consultants Industry Experts Skills: Center of Excellence CTMS CDM Regulatory Pharma Co- Vigilance Systems & Processes Project Experience White Papers, Thought Leadership Knowledge Repository Project Management Quality Management Systems

Oracle Pharma Suite – Our Experience S NoCustomerModulesDescription 1PfizerArgus Safety, Argus InsightApplication and DB Testing, Custom Report development, Scheduling Batch Jobs 2Lotus LabsSiebel CTMS, OC, RDC, TMS & AERS OLSA Implementation, validation and Training 3Piramal LifeSciences OC, RDC & TMSImplementation, Validation and Training 4Panacea BiotechOC, RDC & TMSOC, TMS Upgrade and RDC Implementation, data migration, validation and Training 5Sristek Consulting 6Diagnosearch 7Siro ClinpharmOracle Financials R12Rollout to 5 countries in Europe

Talk to me

Enables efficient Creation, Management & Realignment of Sales Territories of an Organization Helps to assign Sales Quotas Aids the Sales Rep in Tour Program, Patch Plan & Daily Call Planning Enables the Sales Rep to report all his activities in less time & the Management to keep a complete track of sales force activities Generates Customized Reports for all levels of Sales Team Aids Management in assessment of performance metrics of Sales team Gives actionable insight into real time data Generates the monthly & program Expense sheets of reps and managers, Quota vs. Achievement & Incentives Helps the Sales & Marketing team to Plan, Execute, Track Budgets & Calculate ROI of campaigns Territory Management Call Scheduling Call Reporting Report Analytics Expense, Quota & Incentive Management Campaign Management Siebel Solution: I – Pharma

I-Pharma Gaps in Siebel Vanilla Siebel Pharma Vs. I Pharma I - Pharma SFM Process not completely aligned to pharma industry Customized process for multi geo’s No view of Call list with frequency & Audience Specific reports for various levels of field force not available Expense & quota management are complex There is no real time call scheduling & current process is cumbersome with no alerts Call reporting process not completely automated Activities are to be created by Sales Rep/Manager & DM activities cannot be tracked Call List with frequency and audience Analytical reports for various levels of field force to give better insights Expense & Quota management is made simple Real time call scheduling with alerts in a convenient way Call reporting process is automated & less time consuming Activities are created by SADMIN & assigned to sales rep, DM activities can be tracked.

Process aligned to multi geo Pharma requirements Customers have proof of concept on what they will get User friendly & Time saving Accelerated Implementation at the Customer site Business ready to sell state of Siebel CRM solution for Pharma industry I-Pharma Differentiators HCL’s In-depth Domain & Technical Expertise in CRM

Region Need for Unique Solution – Siebel CTMS add-on Site Investigator CRA Bio - Statician IRB IEC QA Subjects Proto col CRO Sponsor CRO Regulato ry Agencie s Regulato ry Agencie s Regulatory Subjects Quality Documents Finance Global Documents Trial Monitoring Documents IP Management Planning and Tracking the Global clinical activities Poor visibility on tracking the protocol activities at site level Inefficiencies and delays in capturing and reporting the information Knowledge sharing across the sites Studies indicate that 75 percent of all trials conducted in the United States are behind schedule by one to six months - Thomson Center Watch Report

Siebel CTMS add-on Prototype – highlights Vision – To create a pre-configured solution in Siebel e-clinical meeting the Global requirements Inputs – standardized requirements of the leading pharma organizations Protocol Approval and Information workflows Tracking Cost per Visit Implemented Pre-Study evaluation process and associated templates Facilitated to track the milestones and activities automatically Provision to accept / reject the amendments at the site level Facility to track the subjects at the site, study, protocol and team levels by weekly, monthly, quarterly Facility to capture the indirect costs and subsequent reporting – IRB, Optional procedures Implemented Version control process for the Clinical budgets Key Add-ons