Induction aims to familiarise new members of staff with the organisation and its environment Can be informal or highly structured Includes organisation’s facilities, physical layout, key personnel, organisational rules and procedures
Is the process of developing workplace skills Training is often skill based (such as learning how to develop a new piece of machinery) Training is necessary for both new staff and existing staff
Focuses more on increasing the knowledge base of employees Example: Lawyers regularly attend professional development sessions that keep them up-to-date with the latest changes in the law, this improves their knowledge but not their skill
Without training and development skills become out of date very quickly A good training program will… -make allowances for differences among staff -link the training to evaluation of current job -Give feedback on progress to the trainers -Provide opportunities for follow up -Be evaluated regularly
Staff will leave if they don’t feel appreciated. Recognition does not cost anything and can be done through meetings and newsletters Rewards can be given in the form of financial bonuses, holidays, shares, promotions and gifts Keeping staff motivated and happy is the aim of recognition and reward When you have to replace a staff member it is costly and you lose skill and knowledge