UFundamentals Employee Recognition Oct 29th, 2015 Jodie Jeworski - Human Resources Jamieson Dunlop - Human Resources

Agenda Introductions 5 mins Employee Recognition Strategy 5 mins What/How/Why Do We Recognize? 30 mins eNotes/Print Cards and Key Messages 5 mins Future Opportunities 5 mins Questions 10 mins

Session Objectives At the completion of this session, you should be able to understand and promote: What/How/Why we recognize each other Formal/Informal/Everyday recognition programs and activities at the University Our responsibilities as supervisors/managers in recognizing employees Tools and resources to support for rewarding and recognizing employees

Inspiration “Feeling gratitude and not expressing it is like wrapping a present and not giving it.” William Arthur Ward “People may take a job for more money, but they often leave it for more recognition.” Bob Nelson Best Selling Author and Motivational Speaker

Strategy - Guiding Principles Employee Recognition Strategy - Guiding Principles: 1. Recognize excellence in teaching, learning, research, and service to the University and the broader community 2. Recognize individual and team behaviours 3. Be fair, transparent, meaningful and simple to administer 4. Recognize contributions at all levels 5. Promote positive and respectful behaviours in the workplace 6. Help build the sense of One University Family

Employee Recognition Strategy - Goals Promote and enhance a strong culture of recognition within the University Community at all levels. GOAL #2 Create, maintain and enable a coherent set of formal and informal recognition practices and guidelines which support the University’s strategic plan. GOAL #3 Improve University wide awareness of recognition opportunities.

Recognition Impact Form of Recognition Impact of Recognition High Low Recognition Uplift Appreciation Praise Recognition Awards Recognition Impact Incentives Rewards Compensation Low Tangible Intangible © 2008-2012 Recognition Management Institute Form of Recognition

Recognition at the University Course Title 25-Apr-17 Recognition at the University What comes to mind when you think of recognition at the University of Calgary? A question to get a bit of dialogue going, as well as a bit of research for those of us that are involved in recognition planning and programming. Question: When you think of recognition what comes to mind? Answer: - May get a laundry list of ideas, current activities Review for themes? Are there examples of formal/tangible (events, gifts) informal (thank yous, etc..), what are examples of university wide vs. faculty/unit/department specific?

Recognition that Matters

uMatter Programs and Events Course Title 25-Apr-17 uMatter Programs and Events University Events and Awards: U Make a Difference Awards Order of the University of Calgary Award (Senate) Arch Awards (Alumni Association) Service Recognition Events and Awards Employees @ 15 and 25 years of service President’s reception for long service employees and retirees

uMatter Recognition Formal Everyday Manager to Employee Peer to Peer Informal Source: WorldatWork.org

uMatter Programs and Events Course Title 25-Apr-17 uMatter Programs and Events Retirements guidelines and procedure Retirement events in your school/department: University will contribute funds towards the cost of a gift Gifts should be purchased by department or manager University will provide a subsidy of up to $10 per attendee for a retirement event

How do you recognize and show appreciation for your teams? Discussion How do you recognize and show appreciation for your teams? Potlucks Employment Anniversary Celebrations Birthday Cakes Team Lunches eNotes and Print Cards (‘thank you’, congratulations) Coffee or Tea Flowers/Token Gifts (UofC crested coffee mugs) Life Event Celebrations (weddings, birth of a child) Professional Accomplishments (designation, awards)

eNotes and Print Cards eNotes and Print Cards 404 Receivers The first of our new employee recognition initiatives are eNotes and Print Cards. The intent behind these notes and cards is: Peer peer recognition and appreciation Manager employee recognition Employee manager recognition University employees at all levels told us they want quick and simple ways to communicate appreciation to their reports and colleagues. Since May 2015 product launch: 404 Receivers 251 Senders

eNotes and Print Cards

Key Messages eNotes and Print Cards: Print cards and eNotes are available for a variety of appreciation/recognition moments and occasions Recognition cards contribute to building a strong culture of peer-to-peer recognition Easy to keep on hand and re-order when needed

What’s next from Total Rewards? Updates to UMatter http://www.ucalgary.ca/recognition Service recognition letter templates Recognition Champions network Employee Recognition Inventory online Enhanced content of presentations and educational material to support supervisory development

Review Objectives At the end of this session, do we have a better understanding of the following: What/How/Why we recognize each other Formal/Informal/Everyday recognition programs and activities at the University Our responsibilities as supervisors/managers in recognizing employees Tools and resources to support for rewarding and recognizing employees

Questions Questions?

eNotes