Process Architecture - Examples Identifying a process network and documenting the process hierarchy

Value Chain and Level Processes Level 0Level 1Level 2Level 3 BA 563: Business Process Management2 Harmon, Paul (2007), Managing the Process-Centric Organization, presentation, BPMTrends.

BA 563: Business Process Management3 Example Process Inventory (Partial) L0 L1 L2 L3 Process Title 11.0Develop Organizational Capabilities 11.1Develop Skilled Employees Develop Career Path Create Development Plan Develop Annual Performance Objectives Administer 360 Feedback Process Develop Succession Plan Execute Commercial Skills Development Program Evaluate Learning and Development Opportunities Conduct Needs Assessment Develop / Modify / Improve Courses Provide Courses Process Course Enrollment Schedule the Room and Equipment Deliver Course Evaluate Course Assess Employee Competencies

Example: Value Chain and Level 1 Processes Level 0 is the value chain Level 1 contains the next level of processes, with more detail BA 553: Business Process Management4 Level 0 Level 1

Example: Level 0 Through Level 3 Following one part of one process down through the levels looks like this: BA 553: Business Process Management5

Example: Level 0 Through Level 4 This is a more process-oriented view through level 4: BA 553: Business Process Management6

Viewing the Entire Value Chain This is the entire value chain for the organization: BA 553: Business Process Management7

A Simpler View of a Level 1 Process: Material Handling The process architecture can get too complicated. This is an easier way of showing connections between processes and levels: BA 553: Business Process Management8