Keeping the Community College Library Relevant MICHAEL CRUMPTON AND NORA BIRD

Introduction Michael A. Crumpton, Assistant Dean University Libraries, UNCG Nora J. Bird, Associate Professor Library and Information Studies, UNCG Being translated into Chinese!

AGENDA Open Educational Resources Learning Spaces Workplace Literacy Impact Assessment Economic Impact Published Voices “More Relevant that Ever!”

Open Educational Resources

National Council on Learning Resources

STATEMENT ON OER - 4/21/2012 Community colleges confront many issues surrounding the free-flow of information, commonly known in the educational community as open access to information, or open educational resources (OER). These issues (including content ownership, copyright law, access, cost and delivery) have come into focus by both economic and technological changes. Open access to information impacts every aspect of the educational environment - the escalating price of the students' textbooks, materials faculty wish to use in their courses, materials for libraries, and the ownership of faculty research. In order to preserve an innovative educational environment where there is a free exchange of information, community colleges must support affirmative efforts in the creation, ownership, evaluation, dissemination and preservation of information, which are essential to unfettered educational inquiry. In response, AACC urges community colleges to join the open access/scholarly communication debate as appropriate. The Association urges community college administrators, faculty and staff to be well represented and play a vital role in national discussions and decisions regarding open access to information. Further, AACC supports the active engagement of the college community in an educational understanding and appropriate use of open educational resources to support student success. Moreover, AACC supports the use of digital repositories for faculty research and curriculum content. Finally, AACC supports the creation of sustainable business models for the equitable distribution and access to content created by and for the college community.

Highlights Further, AACC supports the active engagement of the college community in an educational understanding and appropriate use of open educational resources to support student success. Moreover, AACC supports the use of digital repositories for faculty research and curriculum content.

The 2011 Conference Presentation Free the Textbook: The Rise of Open Texts (presented by the National Council on Learning Resources)Free the Textbook: The Rise of Open Texts (presented by the National Council on Learning Resources)

Little presence for CC Libraries

LEARNING SPACES

Society for College and University Planning (SCUP) Purposefully Design Areas for CC Libraries 1.Circulation desk 2.Social space 3.Information desk 4.Quiet study room 5.Study group space 6.The Learning Center

Workplace Literacy WORKPLACE SKILLS AND INFORMATION LITERACY

CAPSEE North Carolina Clive Belfield–Queens College, City University of New York (CUNY), Arne Kalleberg–University of North Carolina Using North Carolina data, this study will analyze the employment and earnings outcomes for different community college pathways and awards. Thus, the outcomes for this project will include employment (e.g., industry and occupation), patterns of employment and unemployment, and earnings. For pathways, specific attention will be paid to: (1) remedial education, (2) vocational/technical programs, and (3) patterns and timing of student progression through programs of study. For awards, specific attention will be paid to: (1) sub-baccalaureate credentials, (2) noncredit programs, (3) adult basic education programs, and (4) bachelor’s degrees. Variation in the benefits of college will be examined by student characteristics, including age, gender, prior education, work experience, and specific community college. Data for this work will come from the North Carolina Community College System, specifically the Curriculum Registration, Progress, Financial Aid (CRPFA) Report on each student (from 2001–02 to 2011–12), college placement test data, and high school transcript data linked to Unemployment Insurance (UI) data. Research Findings: The Medium-Term Labor Market Returns to Community College Awards: Evidence From North Carolina (A CAPSEE Working Paper)The Medium-Term Labor Market Returns to Community College Awards: Evidence From North Carolina Institutional Determinants of Labor Market Outcomes for Community College Students in North Carolina (A CAPSEE Working Paper)Institutional Determinants of Labor Market Outcomes for Community College Students in North Carolina What About Certificates? Evidence on the Labor Market Returns to Non-Degree Community College Awards in Two States (A CAPSEE Working Paper)What About Certificates? Evidence on the Labor Market Returns to Non-Degree Community College Awards in Two States The Medium-Term Labor Market Returns to Community College Awards: Evidence From North Carolina Does Developmental Education Improve Labor Market Outcomes? Evidence From Two States (A CAPSEE Working Paper)Does Developmental Education Improve Labor Market Outcomes? Evidence From Two States What About the Non-Completers? The Labor Market Returns to Progress in Community College (A CAPSEE Working Paper)What About the Non-Completers? The Labor Market Returns to Progress in Community College The Labor Market Returns to Math Courses in Community College (A CAPSEE Working Paper)The Labor Market Returns to Math Courses in Community College

Information Use – Workplace Skill

Many Standards: Locates, Organizes, Uses, Analyzes, and Communicates Information

IMPACT ASSESSMENT

Information Literacy Someone asked on the CJC-L listserve recently about reports specifically done in CC Libraries. None were forthcoming, though those aimed at first years were. Hmmmm

Collaborative focus EDUCATORS AND LIBRARIESBUSINESS AND INDUSTRY Information literacy instruction on data and tools needed to move forward Low risk opportunities to learn new skills Innovative patterns of skill enhancement More on-the-job training opportunities Better access to apprenticeships for skill growth Clarification of skills needed for job growth

Forsyth Tech’s QEP INFORMATION LITERACYBECAUSE WE CARE Communicate Access Research Evaluate

Opportunities for O*NET Provide career information Collaborating on Workplace Info Lit Connecting librarians to student success

Engagement of team members Retrieval of information Finding patterns and making connections Exploring a topic thoroughly Needed Competencies

Authority Is Constructed and Contextual Information Creation as a Process Information Has Value Research as Inquiry Scholarship as Conversation Searching as Strategic Exploration ACRL Framework for Information Literacy for Higher Education

Assessment in Action Several CC libraries participated in ACRL’s Assessment in Action initiative including our own Julia Melish at Wake Tech.Assessment in Action Very little has been formally published from those assessments. Hmmm!

CC LL SS LS Community College Libraries and Library Staff and Student Success 1. Phase 1: Survey of Librarians and Library about their Perception of their impact on NC community college system-wide student success performance measures. ◦Being analyzed – results due soon 2. Phase 2: Surveys of Faculty and Students ◦In the field – ENCOURAGE PARTICIPATION AT YOUR COLLEGE! 3. Still being designed.

Published Voices WE NEED MORE!

Not enough time

Not enough expertise

No outlets! Meet the new Editor of the Taylor and Francis publication, Community and Junior College Libraries Nora J. Bird

Other Options?

Some ideas 1) Gather the Assessment in Action articles together 2) Provide research and writing assistance 3) Bring in useful ideas from other types of libraries but focus it on CC libraries 4) More opinion columns

Lankes’ Fundamental Point

Pivot Points for Change Keep the machines in your factory but change what they make Keep your customers but change what you sell Keep your staff but change what you do Keep your mission but change your scale Keep your technology but use it to do something different

Academic Library Contributions to Student Success From Assessment in Action Projects ◦Student confidence in research activities ◦Contributes to retention and persistence ◦Library instruction connected to higher grades ◦Space fosters social and community academic works and activities ◦Games/programming engage students and learning of IL skills

Community College Libraries: More Relevant than Ever An ACRL e-Learning Online Course April 13-May 15, 2015 Description: This five week course offers 1.5 hours each week on topics of interest to new and experienced community college librarians. The topics covered will be: Advocating for Your Library - Advocacy is often talked about as a political activity but it really means connecting with all constituents including faculty, staff, and students. The importance of relationship building through implementing a comprehensive advocacy plan will be discussed. Assessment of Library Activities - One major part of successful advocacy is to be able to show how faculty, staff, and students are using the library. Types of assessment will be described and attendees will be asked to choose one or two that might be implemented in their own library. Embedded librarianship - There is a wide range of services that have been labeled with this heading. The presenters will cover how this service has been implemented in several libraries and ask the attendees to design a possible service for their situation. Instructional design - Many librarians were not taught how to teach. The presenters will cover general instructional design theory and attendees will try to revamp a particular class that they teach. Supervision - Many first-time librarians are asked to supervise immediately when taking a position in a community college. Strategies for becoming a successful supervisor will be covered in this part of the course. The presenters are the co-authors of Handbook for Community College Librarians, published in 2013 and experienced community college librarians. Learning Outcomes: Understand and value the unique and diverse mission of community college librarians in support of their institutions goals. Design programs that fit an individual community college in the areas of instruction and embedded librarianship. Implement strategies for better employee supervision and efficiencies.