Web and Video Conferencing Solutions for SMU Faculty Presented by: Blair Simmons SMU Information Technology Services August 28, 2012 Footer

Objectives 1.Identify practical uses for video communication technologies in academia 2.Explore video and web conferencing options available to SMU faculty members 3.Establish technological maturity and user proficiency with communication platforms

Practical Applications Bridging the Distance between Campuses Face-to-Face meetings with colleagues and students Online Education Partnership Collaboration

Challenges 1.Technology 2.People 3.Protocols

Cisco TelePresence Formerly “Tandberg” Ideal for converging multiple meeting spaces Highest quality video and audio Connect with groups in learning centers, Sutter Health, and education partners worldwide

SMU Telepresence System Upgrades: High definition video Conference scheduling in Outlook “One button to push” Remote administration of every video conference room location Coming to the Bechtel Room in 2013

Microsoft Lync 2010 Ideal for face-to-face, screen-to-screen, and chat collaboration with colleagues Use for ad-hoc or Outlook scheduled online meetings with one or many co- workers

Microsoft Lync 2010: Pro’s and Con’s 1)Requires installed software for presenters and collaborators 2)Other attendees can access meetings through a web browser – (MS Silverlight Plug-in required) 3)Fully integrated audio and video – no phone required 4)Accessible through the internet, office locations, and the SMU_LAWN Wireless networks. 5)No per-session cost 6)Sessions can be initiated by any faculty or staff member 7)Limited feature support for Mac and mobile 8)Displays only one attendee video at a time 9)Guest access available to students and non-SMU community members

Microsoft Lync 2010: Features Outlook Integration “Presence” IM/Chat Voice, Web, and Video Conferencing Document and screen sharing Remote control Polls Whiteboard

Cisco WebEx Ideal for virtual classroom and synchronous online learning scenarios Use for online lectures featuring guest presenters or heavy collaboration activity by students

Cisco WebEx: Pro’s and Con’s 1)Fully Web-based (browser plug-in required) 2)Requires direct-dial phone accessibility 3)Significant per-session cost 4)Sessions must be initiated by an administrator 5)Excellent support for Mac and mobile 6)Displays multiple attendee video at a time 7)Accessible by any invitee 8)Recordable; recordings are internet accessible for a fee

Cisco WebEx: Features IM/Chat Voice, Web, and Video Conferencing Simultaneous view of up to six participants Screen sharing Remote control Polls Whiteboard Raise Hand

Demonstrations

Evolution of Web Conferencing at SMU 1.Building the Infrastructure 2.Developing Test Cases 3.End User Upgrades 4.Faculty Proficiency Development 5.Integration into Curriculum

Questions