Slide 1 From Data to Intelligence™ Collaboration & communication Collaboration in the NHS Who, and where, and making it happen 13 December Tel:+44-(0)

Slide 2 Collaboration & communication Agenda Collaboration in the NHS environment What the project in East Kent has achieved Addressing issues that emerged Summary 13 December, 2015 Tel:+44-(0) Tel: +44-(0)

Slide 3 Collaboration & communication Where are the NHS collaboration needs? Care delivery l Ability to share information l Multi-disciplinary teams (MDTs) in the Community l Cross Agency working Clinical networks l Ability for different disciplines to work together General business requirements l Internal project work l Suppliers, Consultants etc 13 December, 2015 Tel:+44-(0)

Slide 4 Collaboration & communication Why collaborate – care delivery Silos: organisational, departmental, discipline Patient journey has many touch points The challenges are l making sufficient relevant information available from one episode of care to the next. l giving input from different disciplines and perspectives into care that is recommended l monitoring from different perspectives the ongoing case management and outcomes l Complying with Care Record Guarantee l Meeting Information Governance requirements Tel:+44-(0)

Slide 5 Collaboration & communication Why collaborate – the business story PCTs: NHS history of re-organisation l Multiple locations, even multiple HQs l Still re-shaping services and teams How many ‘partners’ does the PCT have? l Operational – the Council, Mental Health Trusts, Education……. l Business – suppliers, NHS federation, nursing agencies Tel:+44-(0)

Slide 6 Collaboration & communication Background to the Eastern & Coastal Kent Groove pilot Project Seed funding from Microsoft l Helping CFH evaluate Groove for the Enterprise Agreement renewal l Focused on teams, collaboration, personal productivity, not integration, messaging or connection to the Spine D2i Solutions l Working with Groove pre-Microsoft l Health & NHS expertise Intermediate care (IC) team selected l No current technology support available l One of IC five teams in the PCT 13 December, 2015 Tel:+44-(0)

Slide 7 Collaboration & communication Eastern & Coastal Kent PCT Geographical coverage Tel:+44-(0)

Slide 8 Collaboration & communication Role of Groove Collaboration platform l Presence l Instant messaging & communications l Security, etc l Workspace management Data Management l Automatically move all data changes to workspace members when they next connect l Synchronisation capability with SharePoint Application host l Data capture and tracking using Groove Forms 13 December, 2015 Tel:+44-(0)

Slide 9 Collaboration & communication Patient workspace 2 September, 2006 Tel: +44-(0)

Slide 10 Collaboration & communication Outcomes -Non Intermediate Care sent to A&E

Slide 11 Collaboration & communication What are the issues going forward Original pilot was successful Wider deployment needs l Information Governance l Services Infrastructure l Delivering benefits 13 December, 2015 Tel:+44-(0)

Slide 12 Collaboration & communication Information Governance Backdrop of recent events l Personal data being lost or mislaid l All levels in NHS being held to account, Chief Execs, Caldicott guardians, CFH, Back to basics approach l Using the Care Record Guarantee l Develop solution design checklist Ongoing dialogue with CFH l Ensure all projects are able to share benefits from developing best practice l External scrutiny 13 December, 2015 Tel:+44-(0)

Slide 13 Collaboration & communication Services Infrastructure Groove l Data encrypted on the PC, and in transit l Only transmits changes l Meets FIPS Level 2 security standards Take advantage of N3 l Keep relay server in UK, within N3 l D2i, ioko service for Groove Sharing Cross Agency l Will need to verify their domain policies l Move to a model where NHS manages on behalf of social services etc. 2 September, 2006 Tel: +44-(0)

Slide 14 Collaboration & communication Clinical Benefits Improved Care Management l Faster actions and responses l Clinical safety, share faster, contemporaneous notes l Improved patient/staff interaction l Potential for earlier hospital discharge & reductions in unscheduled admissions Tel:+44-(0)

Slide 15 Collaboration & communication Operational Benefits Cross- disciplinary and agency team working Notes / actions information capture and sharing Better quality data, standardised, by-product of clinical activity Use of professional time l Time shifting – work from anywhere l Time slicing – make unproductive time useful l Time release – use ‘dead’ time & reduce travel Tel:+44-(0)

Slide 16 Collaboration & communication Behavioural and Life-style Benefits Behaviour change l Quality of contribution l Behaviour change Mobile working l Work / life balance l Reduced business mileage l Professional empowerment 2 September, 2006 Tel: +44-(0)

Slide 17 Collaboration & communication Summary Groove collaboration adds value Action to address key issues going forward Learning, and hosted services infrastructure allows other NHS to fast-track based on the East Kent experience 13 December, 2015 Tel:+44-(0)

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