optiClient Attendant V8 and optiClient BLF V1 Hartwig Fortmeier SEN SME MP2 January 2010 Siemens Enterprise Communications Group Copyright © Siemens Enterprise Communications GmbH & Co KG 2008. Alle Rechte vorbehalten.

Agenda optiClient Attendant V8 optiClient BLF V1 BLF-Server V2 (implemented as service) Technical Details

optiClient Attendant V8 Main window Essential switching functions waiting calls details of active call parked calls telephone book Use of following telephone books Outlook (visible organizer) Open LDAP Lotus Notes Internal telephone book Shared calendars visible via MS Outlook/Exchange Busy lamp field (max. 2) Status: Free, Busy, Called, Forwarded Individual configuration (25…300 entry fields)

optiClient Attendant with 2 BLF

Scalable Window Sizes

6 different designs selectable Standard Office 2007 XP Royale Silver Vista Style Windows 2000

Busy Lamp Fields

Adjust colors

Shortcuts (for operation without mouse)

Others

optiClient BLF as Independent CTI Application Connection to BLF Server BLF visible network wide Customized BLF configuration (5…200 entry fields) Use of following telephone books Outlook MS Access database Lotus Notes Telephony functions Call accept Connect Disconnect Back to waiting party History Incoming calls Dialed numbers

BLF-Server (in Network and/or with optiClient BLF) IP directly IP IP IP IP BLF-Server (implemented as service) N x optiClient BLF N x optiClient Attendant, alternativ directly in case of systems w/o optiClient Attendant Offers individual uses, depending on the company organization. local optiClient Attendant per system; alternative: central deployment with network-wide functions (up to 4 nodes)  In case of direct IP connection between BLF Server an Hipath 3000 one Comscendo-License and one optiClient Attendant-License is needed, refer to technical details

Our Present Tasks … Coming soon … Info text optiClient BLF offers customized text editing, visible at other OC BLF and at the OCA optiClient Attendant offers editing for every BLF user More stations for connection to the optiClient Attendant openStage 60T, 80T

Technical Details optiClient Attendant V8, optiClient BLF V1, BLF Server V2

optiClient Attendant or optiClient BLF connected to a stand-alone Hipath system Systemtelefon optiPoint 500 (USB) optiPoint 410, 420 (IP) openStage 40HFA, 60HFA, 80HFA (IP) openStage 40 T (USB) openStage 60T, 80T, later, refer Rel. Notes (USB) USB Oder IP LAN HG1500, 1x Comscendo-Lizenz, 1x optiClient Attendant-Lizenz IP-Link Comscendo + Attendant optiClient BLF 1 TAPI PC with BLF server (service) Software can also be installed on an existing PC optiClient BLF n TAPI

optiClient Attendant within an inter-premises IP infrastructure: BLF message flow and associated services (for the control of features) for all nodes optiClient Attendant 1 Sends BLF data from node 1 to the BLF server and receives BLF data from other nodes HiPath node1 USB or IP System phone LAN 1x optiClient Attendant-License Executes associated services for users in nodes 1and 2 Has authority to use associated services HiPath node 2 w/o optiClient Attendant BLF Server HG1500, 1x Comscendo-License, 1x optiClient Attendant-License IP-Link Comscendo + Attendant optiClient BLF n optiClient BLF 2 optiClient BLF 1  BLF data to all optiClient BLF

optiClient Attendant within an inter-premises IP infrastructure: BLF-Server has all BLF information within the network, independant if optiClient Attendants are working optiClient Attendant 1 HiPath node 1 USB or IP HG1500, 2x Comscendo-License, 2x optiClient Attendant-License System phone LAN IP-Link Comscendo + Attendant optiClient Attendant 2 System phone HiPath node 2 BLF Server HG1500, 2x Comscendo-License, 2x optiClient Attendant-License IP-Link Comscendo + Attendant optiClient BLF n optiClient BLF 2 optiClient BLF 1  BLF data to all optiClient BLF

Central optiClient Attendant in CorNet IP-Network Sends BLF data from nodes 1 and 2 to BLF server USB or IP HiPath node 1 System phone LAN Receives all BLF data from node 1 and from max. 100 users of nodes networked using CorNet IP Assoc. services only for users of node Knoten 1 Node 2 sends BLF data to node 1 CorNet IP network BLF Server optiClient BLF n optiClient BLF 2 optiClient BLF 1 HiPath node 2  BLF data to all optiClient BLF

USB driver for the connection of the optiClient Attendant to optipoint 500, openStage 40T, 60T, 80T Included on the optiClient Attendant CD Also part of CALLBRIDGE COLLECTION V2 and, for German Telekom, TAPI LINK COLLECTION V2 USB drivers may not be installed together with Callbridge Collection or Tapi Link Collection Optipoint 500, openStage 40T: USB-Treiber openStage 60T, 80T: NDIS-Treiber Refer to Installation manual Call Bridge collection

optiClient Attendant, optiClient BLF: recommended system requirements PC optiClient Attendant Standard Windows PC with min. 1.5 Ghz and 1024 MB main memory Operating system: Windows XP, Windows Vista, Windows 7 (if OCA is connected to HFA phone, in case of connection to TDM phone refer to release notes of Call Bridge collection) USB interface or LAN interface depending on connected version Screen with a resolution of 1280*768 (min. 1024*768) Graphik card with 16bit colour depth (min. 256 colours) Standard mouse and keyboard Internet access for support and update purposes PC optiClient BLF Standard Windows PC Operating system : Windows XP, Windows Vista, Windows 7 LAN interface

Further requirments, configuration limits and maximum values Max. number of optiClient Attendant per system: HiPath 2000 from V2: 1, Hipath 33xx, 35xx from V7: 4, Hipath 3800 from V7: 6, Hipath 5000CS V7: 6 Licensing of optiClient Attendant within the HiPath system Number of optiClient BLF per BLF server: 100 Licensing of optiClient BLF on own CLA, (included in optiClient Attendant CD) BLF server license free USB drivers for the connection of optipoint 500 or openstage 40T, 60T, 80T are included in the optiClient Attendant CD IP drivers for the connection of optipoint 410, 420, openStage 40HFA, 60HFA, 80HFA are integrated in the optiClient Attendant (no Callbridge IP required) TAPI drivers for optiClient BLF: e.g. TAPI 120, Callbridge TU not included in the optiClient Attendant CD

optiClient Attendant Installation with limited rights Install the programs using administrator rights Start the program as administrator (in the Explorer – use right mouse key „Execute as...“), and adjust the settings. Make sure that at least one BLF is displayed. End and close the Attendant Assign the right to write to the Attendant directory to the users. Access to „CurrentUser“ within the Registry must also be allowed. Now start the Attendant as normal user.