GPG mini ICT Summit Mobility in the Government Tielman Botha3 Oct 2013

Mobility Today This is how our world changed in 8 years

Objectives The Case for Mobility in Public Service The South African Mobility Landscape The Way Forward

Mobility in Public Service Globally the pace of adoption in PS has been slower but is accelerating Citizens and employees are embracing mobile technology, how can government agencies harness it to drive government transformation and deliver public service for the future? Mobility is ranked 4th among the top ten state CIO priorities 57% of state CIOs are rating mobility as high priority or essential to their strategic agenda

Bridging the Digital Divide Focus on reaching the c-generation and low income groups

Change relationships between Government and Citizens Make our cities and communities smarter and better with technology

Government agencies become more Insight Driven Meaningful and Sustainable public service requirement a more insight driven approach

Increase workforce productivity and satisfaction Rationalize processes, strengthen service efficiency and take advantage of the benefits offered by new information technologies

Mobility in South Africa There is a small difference in penetration between R20 - R300 per day Mobile Phones are seen as a utility rather than luxury Penetration in urban areas up to double that of rural 12% Smartphone ownership Source: GSMA Wireless Intelligence, AMPS, GSMA-MDI Analysis

How should Gauteng prepare itself for the transformation The future for mobility in Government

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