© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 15 McGraw-Hill Challenges in Human Resources Employee relations Working with Unions Industrial revolution Knights of Labor American Federation of Labor (AFL) Industrial unions Congress of Industrial Organizations (CIO) AFL-CIO

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 16 McGraw-Hill Negotiation Tactics used by Unions Labor contract Strike, boycott Mediation, arbitration Negotiation Tactics used by Management Lockout Injunction

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 17 McGraw-Hill Executive Compensation “Going rate” Determined by profitability Stock options Golden parachute Globalization HR completes same functions Cultural difference are critical Work-life Balance Win-win situation

© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 18 McGraw-Hill Comparable Worth Beyond equal pay Sexual harassment Hostile work environment 90% settled out of court Quid pro quo Securing and Retaining the Best Workers Motivation Expensive to hire new employees