The Executive Assistant of the Future Tracey Jones Executive Assistant to Chief Executive Officer & Chairman David Jones May 2007
2 Yesterday, Today, Tomorrow Change Relationship Personal Development & What You Can Do What I Believe In Conclusion Agenda
3 THE DINOSAURS
4 Yesterday Technology Manual/Electronic Typewriters - Carbon Paper! Dictaphone/Shorthand - Dictation Telex Duties Typing Pools Answering the telephone Desk Diaries Painting our nails!!!!!!!!
5 Today Technology Computers/Laptops Fax/ /Internet Mobile Phones Video Conferencing Palm Pilots/Blackberries Duties Calendar management Screening calls Travel management Event management Communication
6 Today New skills – interpersonal and administrative Much more involved in the business direction Anticipate the needs of our managers Think outside the square Team leaders Motivators Decision-makers Project managers Budgets and the list goes on …………………………..
7 Change
8 Mark McInnes Merchandise & Marketing Director Mark McInnes Chief Executive Officer
9 Relationship/Partnership
10 Trust Honesty Respect
11 A CEO’s Perception of Our Role Impression Represents him personally Takes personal ownership Manages her own time in line with his Manages up/down/across the business Knows when to be proactive and reactive
12 Personal Development
13 What Can You Do To Further Develop Your Career?
14 What I Believe I believe in myself I believe I am as important as the person I work for I believe in my Boss
15 The challenge for you is to maintain a thirst for knowledge Accept an ever changing technical environment Continually expand skill sets ; and Always have a personal vision In Conclusion
16 We are leaders and role models Our role adds value to an organisation We have to be knowledgeable and be driven; and The Executive Assistant of the Future
17 above all else:- We have to be dedicated Why? The Executive Assistant of the Future
18 We are the Executive Assistants of the future The Executive Assistant of the Future