Presentation by the Office of the Pension Funds Adjudicator To the Standing Committee on Finance 27 October 2011 11.

Slides:

Advertisements

Similar presentations

The Office of the Common Interest Community Ombudsman

Advertisements

Rafael Runco Deputy Ombudsman. Localism Act (1) - Amends Schedule Two, Housing Act 1996 Designated Tenant Panels 7C(1) In paragraph 7A(3)(c)

Student Integrity and Misconduct October 2011 Student Integrity and Misconduct Training for Administrative Staff supporting the Misconduct Process.

Regional Sewer Districts and IDEM Bruno Pigott Assistant Commissioner Office of Water Quality September 22, 2009 The Indiana Department of Environmental.

NARUC/NIGERIA REGULATORY PARTNERSHIP Peer Review Presented by Elijah Abinah Assistant Director Public Utilities Division Arizona Corporation Commission.

FOS’s Dispute Resolution Process Jack Furphy, ERT General Manager – Early Resolutions Bae Bastian, Legal Counsel – Banking & Finance.

6-1 Full and Fair Reporting Electronic Presentation by Douglas Cloud Pepperdine University Chapter F6.

Steven Butts Head of Corporate Responsibility & GSCOP Code Compliance Officer Groceries Code Adjudicator – UK Conference.

PART FOUR – COMMERCIAL LEGISLATION in the UAE Legislative Structures affecting business in the UAE: An Overview Ch 16.

Úna Ní Dhubhghaill, Chief Executive Presentation to ICTR Annual Conference 6 November 2014.

Understanding Budgets RSLNSW 23 May 2011 Presented by: Kirsten Forrester.

ZHRC/HTI Financial Management Training

INDEPENDENT REGULATORY BOARD FOR AUDITORS Bernard Agulhas Chief Executive Officer 1 Select Committee on Finance 20 June 2012.

Financial Services Ombudsman Credit Unions Complaint Experience William Prasifka Financial Services Ombudsman 3 November 2012 National Supervisor Forum.

IDEA 2004 Procedural Safeguards: Legal Rights and Options Mississippi Association of School Superintendent Spring, Mississippi Department of Education.

1 STATE AUDIT OFFICE RELATIONS WITH PARLIAMENT Auditor General Inguna Sudraba State Audit Office Republic of Latvia 26 Kr.Valdemara Street,

© May not be reproduced without permission of Financial Ombudsman Service Ltd 1 Financial Ombudsman Service Alison Hoyland Policy Unit Manager, Corporate.

N° 1 The European railway Agency: an engine for the integrated railway area EFRTC, Vilamoura on June 24 TH 2005 Olivier PIRON 24 June 2005.

1 AUDIT AND RISK COMMITTEE REPORT Parliamentary Portfolio Committee on Energy Ms Thulisile Mashanda– Member: Audit and Risk Committee 15 October 2013.

Local Assessment of Code of Conduct Complaints. 2 Background  On 08 May 2008 – the local assessment of Code of Conduct complaints was implemented due.

19-20, November, ECCGECCG 2 ONLINE DISPUTE RESOLUTION PLATFORM (ODR) Olivier Micol Head of Unit Financial services and Redress.

School Budget (Draft)

PUBLIC FINANCE MANAGEMENT ACT TREASURY REGULATIONS AND.

Basic Legal Requirements for the Budget and Audit Bill Longley TML Legal Counsel.

Mental Capacity Act Practitioners Forum Amendments to The Court of Protection made in 2010.

FDR – Financial Dispute Resolution Presented by: Stuart Ayres and Derek Pullen Stuart Ayres, Scheme Manager Derek Pullen, Scheme Adjudicator.

REPORT TO THE PARLIAMENTARY PORTFOLIO COMMITTEE ON THE FINDINGS OF THE AUDITOR GENERAL AND THEIR RECOMMENDATIONS ON THE ANNUAL REPORT.

Local Assessment of Code of Conduct Complaints. Background  On 08 May 2008 – the local assessment of Code of Conduct complaints was implemented due to.

SAI & PAC Relationship Perspective from the Maldives “The work of an SAI, and its relations with parliament are key factors in a strong chain of accountability.

Key Individual Chapter 2. Purpose of FAIS Consumer protection Professionalize intermediary and advisory services in Financial Services industry Regulate.

Click to edit Master subtitle style 4/20/12 Annual Financial Statements 2011/12 Action plan Presentation to Portfolio Committee April 2012 Cape Town.

Review of Regulation 6590R, Harassment - Racial and Other Forms Nondiscrimination Complaint Procedure Lorraine Wilson, Assistant Superintendent Human Resources.

Briefing by the AGSA on key issues and concerns regarding the audit of the Department of Labour (DOL) For the year ended 31 March September 2010.

1 Office of the Disability Appeals Officer Oifig an Oifigigh Achomhairc um Míchumas The right to Redress under the Disability Act 2005 Aras Attracta Swinford.

THE ROLE OF THE AUDITOR- GENERAL RP MOSAKA Business Executive: Parliamentary Services OFFICE OF THE AUDITOR-GENERAL.

Briefing to the Portfolio Committee on the Department of Rural Development and Land Reform on the audit outcomes for the 2013/2014 financial year Presenters:

PRESENTATION TO THE PORTFOLIO COMMITTEE ON COMMUNICATIONS ON NEMISA’S ANNUAL REPORT FOR 2012/ OCTOBER

Washington State Collection Agency Board: Regulatory Process Grace Hamilton, Investigator Department of Licensing – Collection Agency Board Complaint Process.

Effective Board Governance & role of the Audit Committee Presentation by Cluster Audit Committee – July / August 2012.

1 Office of External Relations Dispute Process. 2 Customer must first contact the Company to allow the Company a chance to resolve problem. If the customer.

The Military Ombudsman Bill [B9 of 2011]

INTERNAL AUDIT SERVICE of the REPUBLIC OF CYPRUS

Secondary Admissions 2018 Parent information

BAR Independent Alternative Dispute Resolution

Case-handling procedures in the KFTC

DEPARTMENT OF HUMAN SETTLEMENTS COMMUNITY SCHEMES OMBUDS SERVICE BILL, 2011 PRESENTATION TO SELECT COMMITTEE ON PUBLIC SERVICE.

GUKEYEH GUK’EH GU’SANI Kaska Dena Good Governance Act

Portfolio Committee on Human Settlements

Office of External Relations Dispute Process

SCOF – 21 JUNE 2017 Noluntu Bam Ombud for Financial Services Providers

SA Post Office Annual Results for the year ended 31 March 2016

Money Bills Amendment Procedure and Related Matters Bill [B 75–2008]

Department of Environmental Affairs: Disagreement

PRESENTATION BY THE FINANCIAL SERVICES BOARD TO THE PARLIAMENTARY PORTFOLIO COMMITTEE ON FINANCE ON THE FSB ANNUAL REPORT FOR THE FINANCIAL YEAR ENDED.

Jacek Gdański Accounting Department

Marcus Claridge Director Energy and Water October 2017

The State Treasury Agency of the Republic of Azerbaijan

Administering Human Rights Legislation

SOCIAL HOUSING REGULATORY AUTHORITY’S ANNUAL REPORT

Complaints Investigation Presenter: Ms H Phetoane Senior Investigator :HealthCare Cases Prepared for OHSC Consultative Workshops.

Complaints Investigation Presenter: Ms H Phetoane Senior Investigator :HealthCare Cases Prepared for OHSC Consultative Workshops.

Complaints Investigation Presenter: Ms H Phetoane Senior Investigator :HealthCare Cases Prepared for OHSC Consultative Workshops.

Complaints Investigation Presenter: Ms H Phetoane Senior Investigator :HealthCare Cases Prepared for OHSC Consultative Workshops.

GUIDE FOR THE PREPARATION

Complaints Investigation Presenter: Ms H Phetoane Senior Investigator :HealthCare Cases Prepared for OHSC Consultative Workshops.

PRESENTATION TO THE PORTFOLIO COMMITTEE ON DEFENCE

Complaints Investigation Presenter: Ms H Phetoane Senior Investigator :HealthCare Cases Prepared for OHSC Consultative Workshops.

Standing Committee On Public Accounts 30 November 2016

Mandate & Activities of PC: Home Affairs in Relation to Organs of State 29 July 2014.

PORTFOLIO COMMITTEE ON HUMAN SETTLEMENTS

Presentation transcript:

Presentation by the Office of the Pension Funds Adjudicator To the Standing Committee on Finance 27 October

22 Abel Sithole: Chairman Financial Services Board (FSB) Elmarie de la Rey: Acting Pension Funds Adjudicator Makhado Ramabulana: Senior Assistant Adjudicator Muhammed Moga: Chief Financial Officer Dube Tshidi: Executive Officer of the FSB Dawood Seedat: Chief Financial Officer of the FSB Presentation Team

33 Office of the Pension Funds Adjudicator (OPFA) The mandate of the OPFA is to ensure a procedurally fair, economical and expeditious resolution of complaints in terms of the Pension Funds Act. ( page 1 of the annual report). The OPFA is funded from levies raised from registered pension funds.

44 Legislative and Regulatory Framework The OPFA is regulated by the Pension Funds Act and the Public Finance Management Act.

55 The OPFA’s Operational Review Case management (page 5) Human resources (page 6 and 7) Improvements of conditions of service (page 6) Skills development (page 6) Performance against measurable objectives (page 44 – 49)

66 Dispute resolution activities Complaints statistics (page 8-9) Determinations (page 10-18) Some 6000 complaints received per annum Complaints received by mail, , fax and website After registration each complaint is checked for completeness, jurisdiction, time-barring etc Copy of complaint to respondents requesting response Copy of response to complainant for reply Decision to refer complaint for conciliation or formal determination Conciliation Pre-conciliation Conciliation hearing Determination Further Investigation Draft determination for consideration by Adjudicator Formal determination by Adjudicator Copy of determination sent to parties and original lodged with court Possibility of determination taken on review to High Court

77 Review of financial information for the year ended 31 March 2011 Financial Performance (page )

88 Abridged statement of financial performance for the year ended 31 March 2011

99 The OPFA’s Financial Performance The office received a qualified audit opinion (page 23) Property, plant and equipment (page 36) Irregular expenditure (page 42) Fruitless and wasteful expenditure (page 42)

1010 Abridged statement of financial performance for the period ended 30 September 2011

1111 Contact details Tel/Reception: / Website:

Questions?