 Freight Operator Recognition Scheme John Hix AECOM 1

 London Employment Population Vehicles 2003-2025 Extra 1 million jobs Present – 7.7 Million 2031 – 9 Million An extra 1.3 Million – 14% Increase Employment 2003-2025 Extra 1 million jobs 4.5 to 5.5 Million jobs 20 % Increase Vehicles 2001 – 512,000 LGV trips to, from and within London – 107,000 HGV trips to, from and within London 2031?? It is expected that, by 2031, there will be around 1.3 million more people and over 750,000 new jobs in the Capital. That’s 1.3 million people who will need to travel, whether by public transport or private travel. 750,000 new jobs means 750,000 more people needed for the jobs, they will in the majority of cases need to travel there. An extra 1.3 million people will need goods and services supplied to them. They will need their waste and rubbish removed. Our already congested transport system will be under even more pressure providing for these extra people. Your roles in freight and servicing operations will be under even more pressure as you compete for road space with all other road users. There is then the added pressure of environmental concerns, the need to reduce CO2 emissions On top of this there is the growing safety agenda, the increase in vulnerable road users, e.g. cyclists and motorcyclists There is all this as well as the need to run your business profitably! Not just your business but for London to remain a vibrant, growing economically successful city. Because of this, Transport for London has developed various plans for the future, including the London Freight Plan

 The London Freight Plan Transport Operators  The London Freight Plan Profit Economy Environment – CO2 / Congestion Environment These figures put even more pressure on you as transport operators Still want to make a profit rising fuel prices etc. Have even more pressures on you with regards to the environment, CO2 reduction etc Have a growing safety agenda, vulnerable road users, cyclists etc. The main aims of the London Freight Plan are to: Economy Support London's population growth, ensure that there will be the goods and services available for the extra 1.3 million people. Improve the efficiency of freight. An ideal goal would be to provide the service for the extra people without an increase in freight vehicle movements. Balance the needs of freight with other road users. This includes things such as strategies to deliver goods to shops without causing congestion to other road users. Environment (Point 1 ) Cleaner engines, alternative fuels (Point 2) Quieter engines, delivery plans Social & Safety As mentioned, a particular area that’s important in terms of safety is the number of incidents involving freight vehicles and vulnerable road users, cyclists & motorcycles The last point covers many areas, including noise reduction, emissions, delivery issues etc. Safety Social & Safety

 FORS benefits Workshops Toolkits Benchmarking London Freight Booster Driver Training Driving Licence Checking Service Driver Profiling FORSight / eNews Online Driver Training

 Membership progression When you have been confirmed as a Bronze FORS member, and registered on the benchmarking site, you need to submit 1 months worth of data over the system. You can then call the helpdesk to ask for your account to be upgraded so that you can access all aspects of the system. With 6 months consistent and consecutive data submitted, you can then log an enquiry with the helpdesk to apply for silver membership.

 Case studies Examples of Savings/Best Practice Opportunity to Market Company Let us know! Case studies are used in many instances to show real life examples how organisations have demonstrated best practice and the benefits that they have gained. They are also good ways to market your organisation, get a load of free advertising. We are always looking for organisations to provide case studies, if there is anything that your organisation has done, in the context of FORS that will make a good case study we would like to hear!.

 What is our definition of freight? Goods Movement  ¨ « Servicing + Utilities Waste Freight – delivery and collection of goods by any mode Servicing and utilities – generally involves light goods vehicles and vans Waste – movement of municipal domestic or business waste by any mode

 Is sustainable freight even remotely possible? Promotion of Pedestrian and Cyclists Social impacts Development Intensification & Mixed Uses Physical Constraints Economic Factors Transport modes Any Urban Area Can summarise that the Freight Plan needs to cover ALL these areas – no wonder it gets so complicated if we only address solutions! What's applicable in London is probably applicable in any urban area Control Schemes Major Events Environmental factors Restrictions and Licensing Regulations 8

 London traffic schemes Red Routes London Nightime Lorry Ban

 FORS vision and development The Freight Operator Recognition Scheme (FORS) is the key project It is voluntary, free to join and industry recognised FORS specification enables operators to demonstrate legal compliance - Bronze members achieve compliance above legal minimum And use on-line Benchmarking of Collisions; Fuel use; CO2; and Fines / charges to assess Silver / Gold membership It provides incentives to improve quiet operations and operators’ benchmark scores And it provides cost savings to operators of all sizes Since the first awards in October 2008 we have over 440 registered members with some 60,000 vehicles or over 18 per cent of the commercial vehicles who operate in London. Target is 50% by 2016 Market mechanism to enable clients to procure freight operators with safe and environmentally aware practices

 FORS benefits Workshops Toolkits Benchmarking London Freight Booster Driver Training Driving Licence Checking Service Driver Profiling FORSight / eNews Online Driver Training A range of exclusive offers and discounts on leading safety products are now available to FORS members which include deals on the latest technology including proximity sensors, left-turn warning alarms and reversing cameras

 FORS – September 2010 status

 FORS – September 2010 status FORS-registered depots 1,369 FORS-registered vehicles 61,750 FORS-registered London boroughs 20 Silver members 31 Bronze members 247 Bronze and silver depots 1019 Bronze and silver vehicles 43,448 Bronze and silver boroughs 13 Registered vehicles as a percentage of commercial vehicles operating in London 18.7%

 Benchmarking Over 2,500 vehicles currently use the benchmarking system Benchmarking workshops Developed by AECOM, On-line Benchmarking is the first ever system allowing van and truck fleet operators to share and benefit from real-time on-line performance data Emissions, safety and compliance benchmarks are set, targeted and monitored Data transfer and trend-line reporting is automated, minimising operator input The web-site meets all security and accessibility standards Over 2,500 vehicles currently use the system

 FORS benchmarking results The collation of benchmarking performance data has seen overall average MPG increase from 10.68MPG to 11.58MPG, an increase in average fuel efficiency by more than 8% in less than 12 months FORS members have reported an average overall decrease in accidents from 2.7 to 1.6 per 100,000 kms, this translates into a reduction in incident rates of 41% in less than 12 months The number of Penalty Charge Notices received has also shown a significant improvement, down from 1.9 to 0.8 per 100,000 kms, a 58% reduction in less than 12 months

 Delivery and Servicing Plans (DSP) and Construction Logistics Plans (CLP) Delivery and Servicing Plans are the main way TfL plans to manage freight demand. They are used to promote the use of good freight operators, by for example use of the FORS standard in the procurement of goods and servicing. TfL have linked uptake of this initiative to the land-use planning system for new developments Target is to achieve a 10% reduction in freight demand from 2006 levels Procurement to promote use of FORS operators Legal Loading Plans to reduce inappropriate kerbside activity Includes use of trip reduction tools –particularly in peaks Maximises out of hours deliveries Consolidating ordering Consolidation of deliveries Collective procurement Modal shift Uses public sector to lead uptake Uses planning conditions in land-use development planning process to increase uptake

Delivery & Servicing Plan / Construction Logistics Plan  Key elements of Delivery and Servicing Plans (DSPs) and Construction Logistics Plans (CLPs) Delivery & Servicing Plan / Construction Logistics Plan Increasing congestion, difficulty of making over the pavement deliveries, low priority of freight requirements during design DSPs and CLPs provide a framework for implementing best practice measures into the construction phase of a new development or the ongoing management of an existing building Extensive trials of Delivery Plans are currently being carried out in London; other local authorities across the country are likely to follow this lead. They link into Transport Assessments by providing a framework for best practice measures, leading to fewer trips, lower congestion and, consequently, a cut in emissions Pilots undertaken and process developed Promoted through TfL planning (referred applications) Responsible Procurement Guidance in place Leaflets published Bespoke site scheduler developed Kerbside Loading Streetscape Guidance published Freight street audit tool

 DSP output examples Ferrari Regent St Consolidation of every 3 loads into 1 Anthropologie Regent Street Consolidation of 80-100 small supplier consignments / week into 4 loads TfL (Palestra) Deliveries reduced by 20% (from 250/week) Emirates Stadium Deliveries reduced by 20%, consolidated food & milk deliveries Fire Brigade Consolidation Centre -£90,000 supply chain saving University Stationery deliveries reduced by 80% - average invoice value £28, cost to process £20 DSPs lead to a number of benefits, some of these are demonstrated here A range of case studies and further guidance and toolkits will be published by TfL later in the year Importantly DSPs work for businesses by improving the reliability of deliveries to the site concerned and reducing the operating costs for building occupants and freight companies. But DSPs also work for planners as they: Reduce trip growth so helping to reduce the 25% forecast increase in freight trips by 2031 Ease pressure on the environment helping to improve air quality and meet the 20% cut in CO2 by 2015 Reduce the impact of freight activity on local residents and other road users Help cut congestion, smoothing traffic and discharging Network Management Duty

 2010 London’s Year of Cycling

1 in 5 vehicles in London are FORS Members